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It wasn't a terrible stay because the place was clean which is a major plus in my book. However, one thing that turned me off the most was when I arrived, instead of someone at the front desk to welcome me and check me in,...More
1 Thank Jana K
Response from TMIHospitality, Manager at Comfort Suites Bloomington NormalResponded 8 February 2016
Dear Jana K,
Thank you for choosing the Comfort Suites Bloomington Normal. I am sorry you had to wait for someone at the front desk, and I apologize you weren't satisfied with our water pressure. We pride ourselves on complete guest satisfaction and understand how...More
This location is another poor example of a hotel chain that is generally fairly decent. The front desk clerk was aloof. The hallways were grungy looking (in need of a good wall/door cleaning and floor vacuum). The carpet and furniture in our room had noticeable...More
2 Thank IggysTravellers
Response from TMIHospitality, Manager at Comfort Suites Bloomington NormalResponded 20 January 2016
Thank you for reviewing the Comfort Suites Bloomington Normal. I sincerely apologize you were less than impressed with our hotel. We appreciate guest feedback such as yours so that we can continue to improve our hotel and the service we provide. We hope...More
This appeared to be an older property. It had a small lobby, small breakfast room, small pool, and so on. It appeared relatively clean but could DEFINITELY use a makeover.
Most of the doors, walls, etc. are white and, therefore, show scuff marks more than...More
I have stayed here many times over the years. It is a comfortable stay. The rooms are large and with a full array of amenities. I will say that I was disappointed that they did not have AMC on the list of channels.
Hi there. Me and my crew visited the Comfort Suites in Normal IL on Saturday Nov. 7, 2015. The staff greeting us with enthusiasm. Our rooms were super clean. On the morning of our departure, we were running late because the kids I was supervising...More