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05/11/2017 06/11/2017
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    Extended Stay America - Chicago - Naperville - West

    1575 Bond St, Naperville, IL 60563-0112
    +1 877-432-9997
    Hotel website
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    Lowest prices for your stay
    05/11/201706/11/2017
    1 room, 2 adults, 0 children
    USD 79*
    USD 79*
    USD 79*
    Traveller (1)
    Room & Suite (5)
    Dining (1)
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    Overview
    • Excellent40%
    • Very good18%
    • Average8%
    • Poor8%
    • Terrible26%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Chicago - Naperville - West
    Special Offer: Save up to 10% TODAY!
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    Rooms
    5 Nov.6 Nov.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (93)
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    1 - 5 of 93 reviews

    A TripAdvisor Member
    2
    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    I have been staying here for a month because of work and it has been great. My room is cleaned once a week by the most friendly hotel keeper Ella and Raslyn. Anytime I need clean towels etc I get them. I've had to extended...More

    Thank A TripAdvisor Member
    Response from 00esa, Manager at Extended Stay America - Chicago - Naperville - WestResponded 4 weeks ago

    Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed your time with us and that you were impressed with the attentive service provided by our staff. I will be sure to share your compliments with my entire...More

    Reviewed 4 weeks ago via mobile

    I'm extremely satisfied with my stay here at the Naperville east location, for I am tryin to buy a home soon and taking my time as far the purchase. Extended stay of America has made me glad about my choice for I am very thankful...More

    Thank tammie J
    Response from 00esa, Manager at Extended Stay America - Chicago - Naperville - WestResponded 4 weeks ago

    Tammie, thank you so much for the fantastic review of Extended Stay America and for recommending our hotel. We are delighted your stay was just like being at home and your family enjoyed everything we offer. On behalf of everyone here, we invite you to...More

    Reviewed 15 August 2017

    Hotel was very dirty. Workers swore at the front desk and could not grasp proper grammar. AS tare with other extended stay hotels, there were people who lived there. Very, very ghetto. I was raised in Naperville and was shocked at how nasty this place...More

    Thank Christopher S
    Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - WestResponded 18 August 2017

    Christopher, we want every guest to have a comfortable stay, and I am truly sorry we fell short in making that happen for you. I apologize for the cleanliness and service issues you experienced while you were here. Our management team and concerned department heads...More

    Reviewed 9 August 2017

    I booked the hotel online for 1 night. Although I knew this wasn't a 4/5 star hotel and it's def a budget friendly option, I regretted my "non refundable" booking when I parked. There were people hanging outside of the hotel (some were employees) and...More

    Review collected in partnership with Extended Stay
    Thank johannaa298
    Response from 00esa, Manager at Extended Stay America - Chicago - Naperville - WestResponded 1 week ago

    Johanna, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will...More

    Reviewed 7 August 2017 via mobile

    My "smoke free room" was definitely smoked in. You could barely even breathe when entering because it was so strong. The shower constantly drips along with the kitchen sink. There weren't any kitchen items available as advertised which was a bummer as that was the...More

    Thank Gabrielle L
    Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - WestResponded 8 August 2017

    Gabrielle, We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincerest apologies and want you to know that we are...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Laundry Service
    • Room amenities
    • Microwave
    Details
    • Price range
    • USD 63 - USD 82 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 1
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Extended Stay, Priceline, Hotels.com, Booking.com, Travelocity, TripOnline SA, Cancelon, Orbitz, Hotwire and Cheap Tickets so you can book your Extended Stay America - Chicago - Naperville - West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Naperville
    Add Photo Photos
    Traveller (1)
    Room & Suite (5)
    Dining (1)
    Hotel & Grounds (5)
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    Ask a question
    Questions & Answers
    Diianna H
    12 January 2015|
    AnswerShow all 3 answers
    Response from Blerta P | Property representative |
    Hello, I am so happy you are giving us the opportunity to serve you.I would like you to contact the property so we can try and match the best rate for you. Best Regards
    1
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    Room Tips
    "Smoking rooms available - YAY!!!!"
    Read review
    "for budget traveling"
    Read review
    "I didn't get the high speed internet, and it streamed movies."
    Read review
    "Ask for a room away from Rt. 59 because it can get loud."
    Read review
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