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Fairfield Inn & Suites Chicago Naperville

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Traveller (8)
Room & Suite (13)
Dining (4)
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Overview
  • Excellent44%
  • Very good35%
  • Average16%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(30 reviews)
“waffles”(14 reviews)
“room was clean”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites Chicago Naperville
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Offers from Fairfield Inn & Suites Chicago Naperville
Special Offer:Member Rates
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (220)
There are newer reviews for Fairfield Inn & Suites Chicago Naperville
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Traveller rating
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76
34
8
5
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91
76
34
8
5
Show reviews that mention
All reviewsfront deskwafflesroom was cleanwould stay here againhot breakfaststaff was friendlyconvenient locationbusiness centergreat place to stayeasy accesschicago arearefrigeratorcerealthermostatsinkmattresscouch
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21 - 25 of 214 reviews
Reviewed 21 April 2017 via mobile

Great stay. Friendly staff and plenty to eat in the area. Will be back soon for business in the next month and looking forward to the breakfast they have to offer. New breakfast layout is perfect for gluten free eaters like myselfMore

Thank Makaa6
Response from Robert P, Guest Relations Manager at Fairfield Inn & Suites Chicago NapervilleResponded 21 April 2017

Dear Makaa6, Thank you for the wonderful review. We are pleased to hear the new breakfast set up was perfect for your needs. I will pass along this review to my staff so they keep up the great work. We look forward to seeing you...More

Reviewed 7 April 2017

First time staying at this hotel and it was perfect for the night out with friends in downtown Naperville. Staff was wonderful and very professional, When I checked in I was greeted by liz? and Robert. Very professional and helpful with directions in the area,...More

Thank pandasmash14
Response from Robert P, Public Relations Manager at Fairfield Inn & Suites Chicago NapervilleResponded 15 April 2017

Dear Pandasmash14, Thank you for taking the time to write such an outstanding review of the Naperville Fairfield Inn & Suites. We are pleased to hear you had a wonderful stay and I will pass this review along to Liz as well so we keep...More

Reviewed 12 March 2017 via mobile

I would do 2.5 stars, if I could. This place isn't terrible but there is much that could be improved. I was unimpressed right from check-in. No one was at the front desk, there was no bell to ring, and I could see the employee...More

Thank work4weekends27
Response from FFISNaperville, Manager at Fairfield Inn & Suites Chicago NapervilleResponded 16 March 2017

Dear work4weekends27, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Chicago Naperville. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen...More

Reviewed 6 March 2017

First, this hotel is very average. You get what you pay for. The beds are firm, but the comforter and pillows are soft. The shower had a previous guests hair near the drain. We thought there would be a mini fridge in the room, but...More

Thank Megan L
Response from FFISNaperville, Manager at Fairfield Inn & Suites Chicago NapervilleResponded 7 March 2017

Dear Megan L, Thank you for taking the time to complete a Tripadvisor survey in regards to your recent stay at the Fairfield Inn & Suites Chicago Naperville. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen...More

Reviewed 13 February 2017 via mobile

A few of my friends and I got a room here for a bachelorette party. Seeing as most of us had recently graduated college, we were looking for budget-friendly options. This hotel was very accommodating and clean, while still being in our price range. We...More

Thank LizzyMarie23
Response from Robert P, Public Relations Manager at Fairfield Inn & Suites Chicago NapervilleResponded 15 April 2017

Dear LizzyMarie23, Thank you for taking the time to review the Fairfield Inn & Suites Naperville. First we hope you and your group had a wonderful time at the bachelorette party, We are pleased to hear you had a great stay and that the breakfast...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 98 - USD 193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Naperville
#7 Family Hotel in Naperville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 98 - USD 193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Naperville
#7 Family Hotel in Naperville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (13)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Marinelle R
9 July 2017|
AnswerShow all 3 answers
Response from Robert P | Property representative |
Yes they are
1
Vote
Jennie R
29 December 2016|
AnswerShow all 4 answers
Response from FFISNaperville | Property representative |
Yes, about four miles away.
0
Votes
dbarner
24 September 2016|
AnswerShow all 2 answers
Response from Carrie L | Property representative |
The hotel has an indoor pool, but unfortunately doesn't have a hot tub. If you desire a hot tub; there are a few guest rooms that have hot tubs in them. If you need additional clarification please feel free to contact the... More
0
Votes
Room Tips
"I have no comment"
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"We enjoyed our room on the top floor!"
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"Stay somewhere else"
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"second floor or higher is more private..."
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