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Fairfield Inn & Suites Chicago Naperville

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Fairfield Inn & Suites Chicago Naperville
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200 Reviews from our TripAdvisor Community

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Showing 194: English reviews
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Reviewed 4 days ago NEWvia mobile

Great stay. Friendly staff and plenty to eat in the area. Will be back soon for business in the next month and looking forward to the breakfast they have to offer. New breakfast layout is perfect for gluten free eaters like myself

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Helpful?
Thank Makaa6
Robert P, Guest Relations Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Makaa6, Thank you for the wonderful review. We are pleased to hear the new breakfast set up was perfect for your needs. I will pass along this review to my staff so they keep up the great work. We look forward to seeing you again whenever your travel needs bring you to the Naperville area. Best wishes, Robert Plata...

Chicago, Illinois
Reviewed 2 weeks ago

First time staying at this hotel and it was perfect for the night out with friends in downtown Naperville. Staff was wonderful and very professional, When I checked in I was greeted by liz? and Robert. Very professional and helpful with directions in the area, suggested places to eat and all around just cared about helping some out of towners....

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Helpful?
Thank pandasmash14
Robert P, Public Relations Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Pandasmash14, Thank you for taking the time to write such an outstanding review of the Naperville Fairfield Inn & Suites. We are pleased to hear you had a wonderful stay and I will pass this review along to Liz as well so we keep up the great work. We look forward to seeing you again whenever your travel needs...

San Antonio, Texas
Reviewed 12 March 2017 via mobile

I would do 2.5 stars, if I could. This place isn't terrible but there is much that could be improved. I was unimpressed right from check-in. No one was at the front desk, there was no bell to ring, and I could see the employee on a computer in the back. Waited several minutes before he acknowledged me. Room had...

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Helpful?
Thank work4weekends27
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear work4weekends27, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Chicago Naperville. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have...

Reviewed 6 March 2017

First, this hotel is very average. You get what you pay for. The beds are firm, but the comforter and pillows are soft. The shower had a previous guests hair near the drain. We thought there would be a mini fridge in the room, but there wasn't. That was my own fault for not calling ahead and asking. I booked...

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Helpful?
Thank Megan L
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Megan L, Thank you for taking the time to complete a Tripadvisor survey in regards to your recent stay at the Fairfield Inn & Suites Chicago Naperville. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have...

Des Moines, Iowa
Reviewed 13 February 2017 via mobile

A few of my friends and I got a room here for a bachelorette party. Seeing as most of us had recently graduated college, we were looking for budget-friendly options. This hotel was very accommodating and clean, while still being in our price range. We enjoyed the continental breakfast, and I believe that it was better than most hotel breakfasts....

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Helpful?
Thank LizzyMarie23
Robert P, Public Relations Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear LizzyMarie23, Thank you for taking the time to review the Fairfield Inn & Suites Naperville. First we hope you and your group had a wonderful time at the bachelorette party, We are pleased to hear you had a great stay and that the breakfast was up to your standards. We look forward to seeing you again whenever your travel...

Joliet, Illinois
Reviewed 16 January 2017

I am local to the area, stayed here just on a random night out. It is close to a lot of area restaurants and attractions including I Fly indoor skydiving. Checked in late about 10 pm, the coffee was cold that wasn't very cool. Rooms and service were fine, pool area was small although didn't use it. Included breakfast was...

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Helpful?
Thank Adesso23
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Hello! Thanks for taking the time to offer feedback on your stay with us. We are always looking for ways to bring an average stay to a perfect "experience" Thanks again and we look forward to seeing you again when your travels bring you back to the area. M. Bruns Fairfield Inn and Suites

Minneapolis, Minnesota
Reviewed 9 January 2017

A decent hotel with a great location. The parking lot that surrounds it has lots of great places to eat as well as places to shop. The rooms are solid and the staff is very friendly. If you're in town for business or pleasure, it's definitely a well-priced hotel with easy access to the interstates.

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Helpful?
Thank Dave S
Robert P, Front Office Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Dave s, Thank you for the outstanding review. We are pleased to hear you had a great stay and as you listed our hotels location is perfect for business and leisure travelers. We look forward to seeing you again whenever your travel needs bring you to the Naperville area. Best wishes, Robert P GSM

Los Altos, California
Reviewed 4 January 2017 via mobile

Need not say anything, but stay in this wonderful hotel(Friendly people, convenient location, and nice and clean room) for over 6 months now for business purposes over three other good hotels nearby. I recommend this hotel for your stay.

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Helpful?
Thank Wenliang M
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Hello! Thank you so much for the great compliments about the hotel and staff. It was a pleasure having you as our guest and getting to know you. We all look forward to seeing you again when your travels bring you back to the area. All My Best, Mark Bruns Fairfield Inn and Suites

Waltham, Massachusetts
Reviewed 3 January 2017 via mobile

Comfortable, clean and quiet night's sleep. Breakfast included - coffee and tea, eggs, sausage, Belgium waffles, cereal, fruit, yogurt and muffins. Milk and juices Great restaurants within walking distance. Pool was very small but we be okay for kids. Plenty of free parking. Staff was very pleasant.

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Helpful?
Thank Janice B
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Hello! Thank you so much for taking the time to provide us with feedback on your experience with us. We really appreciate all the great compliments about our staff and hotel. We look forward to seeing you again when your travels bring you back to this area. All My Best, Mark Bruns Fairfield Inn and Suites

North Tonawanda, New York
Reviewed 1 January 2017

Great breakfast, beautiful swimming pool, Clean, and a staff, that can be trusted which is hard to find these days, left our laptop computer behind by mistake, they emailed us immediately,to let us know we left it behind but we were really to far away to return, they fedex it to us overnight, so impressed, can't thank them enough! Made...

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Helpful?
Thank Verna814
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Verna814, Thank you for the great feedback on your experience with us. It was our pleasure to send you your laptop, we are just glad to get it back to you ASAP. We look forward to seeing you again when your travels bring you back to the area. All My Best, Mark Bruns Fairfield Inn and Suites

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Chicago Naperville

Address: 1820 Abriter Ct, Naperville, IL 60563-9368
Region: United States > Illinois > Naperville
Price Range: $126 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Naperville 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Fairfield Naperville
Fairfield Inn Naperville
Naperville Fairfield Inn
Hotel Style:
#2 Business Hotel in Naperville
#9 Family Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Chicago Naperville staff and other travellers.
3 questions
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3 months ago
Knoxville, Tennessee
Somerville, Massachusetts
7 months ago

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Questions? Get answers from Fairfield Inn & Suites Chicago Naperville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved the high floor room, real quiet”
pandasmash14, 6 Apr 2017 | Read review
“Second floor was fine, read other guest said it was nosey from street traffic, it wasn't!”
Verna814, 31 Dec 2016 | Read review
“Not sure that any rooms are better than any others.”
djlucas, 4 Oct 2016 | Read review
“Get a room away from the pool so you don't have to listen to people outside at night.”
robbC2670HH, 19 Jul 2016 | Read review
“All rooms are clean and comfortable.”
jillc406, 28 Jun 2016 | Read review
5 of 5