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BEST WESTERN Naperville Inn

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BEST WESTERN Naperville Inn
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390 Reviews from our TripAdvisor Community

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Showing 376: English reviews
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plymouth, United States
Reviewed 3 days ago NEW

excellent for the value,clean,good food,good people,not a 5 star hotel,but very good,traveler's and worker's alike. a good place.it''s close to a wide varity of food choices,night life and major highway's.less than an hour from down town chicago.,and naperville is a great location. i recommend it.

Review collected in partnership with Best Western
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Helpful?
Thank M7792PRgarys
Reviewed 5 days ago NEWvia mobile

Pros: newly renovated, clean, attentive employees esp person taking care of breakfast area - she resupplied very quickly items that had run out! Hot delicious breakfast! Cons: only had 2 body towels in a double queen bedroom and they should have known I booked 4 occupants. Tip: book thru their own website. That's where I got the best deal!

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Helpful?
Thank Jadyan3
Syed T, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Thank You for your kind words, we work very hard to provide top Customer Care! I am so happy that you received it. I appreciate your comments about our breakfast and Matty our attendant. I am not sure why there were only two towels, but I am going to look into it!

AZ
Reviewed 1 week ago

I've stayed here several times. Personnel very helpful, rooms clean. Full breakfast with eggs, meat, fresh fruit, waffles, pancakes, yogurt and more. The downside is the front entrance is manual doors. If you have bags and carrying stuff, it's awkward to get through them. A few restaurants, CVS and movie theater close.

Review collected in partnership with Best Western
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Helpful?
Thank JESUSISLORD
Syed T, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

Dear JESUSISLORD, Thank you for letting us know how impressed you are with our hotel! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We are all looking forward to your next visit...

Farmington, Illinois
Reviewed 1 week ago

We stay here when ever we are in this area to visit our College Student. It is a Great Hotel for these stays, close to everything we need on our visit. Wonderful to have a refrigerator and microwave in every room we have stayed in.

Review collected in partnership with Best Western
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Helpful?
1Thank Dianna H
Syed T, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

Dear Dianna H, I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is so rewarding to hear that we were able to provide a comfortable and convenient experience.Thank you again for your feedback! We are overjoyed to hear that you had a great time with us and we...

Walbridge
Reviewed 2 weeks ago

New renovations makes this hotel a great value, exceptional breakfast, with omelets and a variety of toppings, one of the better exercise rooms. The only complaint is they will not honor my diamond member bw points, or I would stay more often.

Review collected in partnership with Best Western
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Helpful?
Thank Jeff B
Syed T, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

Dear Jeff B, Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We also appreciate your feedback regarding to your diamond member points as this...

Sun City West, Arizona
Reviewed 3 weeks ago

The hotel is very convenient to the Western Suburbs and Chicago. Very close to the toll way to the city. Plenty of fast and not so fast food. The physical location of the hotel is out of the way, but walkable for dinners. The rooms are clean and the lobby is appealing. The breakfast is the usual Best Western fare,...

Review collected in partnership with Best Western
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Helpful?
Thank C1576EAmarkw
Syed T, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

Dear C1576EAmarkw, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping standards. We also appreciate your feedback regarding the bed...

Saint Louis Mo
Reviewed 3 weeks ago

We have stayed at this hotel for five years and have seen updates for the better all the time. This location is Great bec near North Central College and Great restaurants around the corner as well as short distance from downtown Naperville.

Review collected in partnership with Best Western
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Helpful?
1Thank I7072RLmariaf
Maripat01, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

THANK YOU for 5 YEARS of Business! We appreciate your Loyalty!! We are currently working on renovating our sleeping rooms. I think you will be quite pleased with the very sleek and boutique style rooms that we will have.

Reviewed 4 weeks ago via mobile

After a long night of driving. I stopped at the first hotel I saw. Parking lot near empty, assuming there were rooms. I walk in, the woman at the front desk is on her cell phone. I ask for a room - she ask me if I had a reservation. I said no. It's 10am. She quoted me a price...

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Helpful?
Thank lynnskib
Syed T, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

Dear Lynn, I am sorry that we did not open available rooms for you when you tried to check in on your trip. It was 10:00 a.m. and although the parking lot was empty, that just means that people were checking out to start their day. The Housekeepers were busy cleaning rooms and we did not have any released yet...

Reviewed 4 weeks ago

Room was nice and clean, comfortable beds. Our room was at the back of the hotel above the loading dock and garbage. There was some event going on so bottles and trash being dumped was a constant noise. Also staff out back smoking and chatting could easily be heard. I would rate higher if not for those points and that...

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Helpful?
Thank Bob G
Syed T, Guest Relations Manager at BEST WESTERN Naperville Inn, responded to this review

Dear Bob G, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter...

Reviewed 9 January 2017 via mobile

We stayed for a weekend getaway... from the staff to the room was top notch. Room was very clean and spacious, the staff was very helpful in ideas of where to eat as we have never been there before, and they were helpful at getting us directions on where we wanted to go. I will be staying here again when...

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Helpful?
Thank Stacey L
Syed T, Director of Sales at BEST WESTERN Naperville Inn, responded to this review

We are very happy to be apart of your Girls Weekend! We are always happy to assist in where to eat, where to go and how to get there! We have started our room renovations and you will be quite pleased when you return to our hotel!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western is the perfect choice for your stay in Naperville For your dining pleasure there are pleanty of restaurants to choose from. Located near many corporate headquaters such as Lucent Tech, Nalco, Conagra Foods, Office Max, Nicor, BP Amoco and many more. Minutes from beautiful Downtown Naperville and the Riverwalk. Visiting a college in the area, call and ask about our special college rate. Whether travelling for pleasure or business you will enjoy the great rates and an excellent friendly staff. ... more   less 

Additional Information about BEST WESTERN Naperville Inn

Address: 1617 N Naperville Wheaton Rd, Naperville, IL 60563-1524
Region: United States > Illinois > Naperville
Price Range: $91 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Naperville Inn 2.5*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with HotelsforEveryone, Booking.com, Best Western, Hotels.com, Priceline and Travelocity so you can book your BEST WESTERN Naperville Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Naperville Hotel Naperville
Naperville Best Western
Hotel Style:
#1 Green Hotel in Naperville
#2 Romantic Hotel in Naperville
#3 Business Hotel in Naperville
#8 Family Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Naperville Inn staff and other travellers.
4 questions
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9 months ago
Albany, Indiana
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN Naperville Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay near the loading area”
 of 5 bubbles 827bobg, 23 Jan 2017 | Read review
“Ask for a quiet room on floor 3”
 of 5 bubbles JP2303, 8 Dec 2016 | Read review
“I chose the non-smoking room. There is a gym. There are also near markets and fast food stores with less than a mile.”
 of 5 bubbles neildelioncourtr, 26 Oct 2016 | Read review
“rm doors slam shut(few guests are considerate &hld door frm slamming&push shut) Doors are secure BUT very loud slamming overnight/early morn”
 of 5 bubbles chriss336, 19 Oct 2016 | Read review
“2nd and 3rd floors have interior entrance, elevators.”
 of 5 bubbles stardust1229, 18 Sep 2016 | Read review
5 of 5