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Chicago Marriott Naperville

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388 Reviews from our TripAdvisor Community

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Showing 382: English reviews
East Islip, New York
Reviewed 18 September 2016

The US Randolph ship had their reunion in Chicago this year. We stay for 5 days in this Marriott. Best hotel! The rooms are clean, spacious. The staff is very friendly, helpful. The fitness center and swimming pool are fine. The breakfast was great! The Marriott shuttle took us to downtown Naperville - the Milenium Carillon was spectacular , it...

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1Thank vera707
Wichita, Kansas
Reviewed 16 September 2016 via mobile

When I travel, I typically stay in a hotel with a suite. The room here while not a suite was large with a king sized bed. You could comfortably stay here for a few days and not feel cramped. The staff was friendly and eager to help The lounge also had a lot of TVs which made it easy to...

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1Thank timsquared
Windsor, Connecticut
Reviewed 14 September 2016

This is a very nice hotel. Rooms are updated, clean and comfortable. The restaurant was good. Nice atmosphere overall. The fitness rooms was terrific. More than adequate equipment - treadmills, elliptical trainers and very nice weight equipment. I would recommend this hotel.

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1Thank linkro
Milwaukee, Wisconsin
Reviewed 7 September 2016 via mobile

My husband and I stayed here for two nights in August while attending a convention in Romeoville. We picked this hotel because others who had reviewed it had remarked on its cleanliness. That proved to be true. The lobby, hallways and room were all exceptionally clean. It's true that the bathroom is a bit small but that wasn't an issue...

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2Thank Markandmattsmom
ILLINOIS
Reviewed 6 September 2016

This is our hotel of choice when staying in Naperville. The hotel has free and plenty of parking. The hotel is spotless, as always, the rooms and hallways have that great Marriott clean smell. The check in process was fast and curteous. Ernie was busy checking in a big wedding party, but he did a great job and was friendly,...

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1Thank Vacationer9898
Weybridge
Reviewed 3 September 2016

This is a large, busy hotel not too far away from the airport and just off the highway. It's a few minutes drive into Naperville but close to a business park. We chose to upgrade and take a larger room which overlooked the front entrance and was close to the highway so noise pollution was a problem. Plus there is...

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Thank VeryBusyBeeUK
Reviewed 3 September 2016 via mobile

Stayed for business trip - ask for room facing Front courtyard (quiet). Good customer service, I forgot my razor they supplied free razor kit no questions asked. Starbucks onsite was great for quick breakfast oatmeal and coffee. I would recommend for business travelers, close freeway access.

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Thank Anthony C
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you so much for the comments on your recent stay with us. I am happy to hear how the host was able to fulfill your request for the certain room view. We take great pride in the service we provide to our guest and I am happy it showed during your stay. Thank you again for the...

Abu Dhabi, United Arab Emirates
Reviewed 11 August 2016

Hotel is situated in a business park about 45 mins from the airport. I found the staff pleasant and professional and the hotel offers all the amenities one would expect. Hotel provides a shuttle bus to various destinations around the area.

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Thank Froneman
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you so much for the comments on your stay with us. I hope you had an opportunity to utilize some of the amenities that we offer at the hotel. We take great pride in the service we provide our guest and I hope it showed during your stay. Thank you again for the comments and we look...

USA
Reviewed 8 August 2016 via mobile

This is my favorite hotel in Naperville. I have reviewed it before but continue to review because it continues to meet my high standards for hotel stays. Nice sized clean modern rooms. Nice amenities in the bathroom. Good size closet with plenty of hangers. Large windows with good view but no outside noise. Several outdoor seating options. Several great restaurants...

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Thank Bertha55
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you so much for the positive comments on your stay with us. We want you to feel at home with us. I am gald you enjoyed the room and were able to relax in the concierge lounge. I hope you were able to enjoy some of those restaurants that were in walking distance from us. Thank you...

Chicago
Reviewed 4 August 2016

We recently hosted a wedding for our daughter in Naperville and chose the Marriott for out of town guests. We also stayed for the weekend to make things easier on us. From the start of our planning the staff was great. I had rooms reserved in a block and even had shuttle times reserved since they said times filled up...

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Thank pamalam
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you so much for the wonderful comments on your stay with us. I am really happy to hear how the wedding weekend went great. I am sure you had so much going on and we like to make things easy for you when you arrive at the hotel. We take great pride in the service we provide...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
We are very excited to announce big changes for our cornerstone hotel in Naperville, Illinois. In early March 2012 this hotel will re-open as the Marriott-Chicago/Naperville, the Premier hotel in the Western Suburbs. In addition with the re-flagging of our hotel, a 30-million dollar complete renovation will take place putting this hotel at the top of any meeting planners list. The Marriott Chicago/Naperville will boast over 26,000 square feet of flexible convention space and 426 uniquely appointed guest rooms. This hotel and staff will create a new expectation and definition of what hospitality and luxury should be for your guests. The Marriott-Chicago/Naperville is conveniently located just 25 miles West of Downtown Chicago. We are directly off of Reagan Memorial (I-88) exiting South on Naperville Boulevard. The hotel is quickly accessible from both O’Hare and Midway Airports, downtown Chicago, the northwest suburbs, and central Illinois via I-294, I-355, and I-55 makes us a popular choice of meeting planners and visitors alike. ... more   less 

Additional Information about Chicago Marriott Naperville

Address: 1801 North Naper Boulevard, Naperville, IL 60563 (Formerly Holiday Inn Select Chicago Naperville)
Region: United States > Illinois > Naperville
Price Range: $173 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Naperville 3.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
Marriott Chicago/Naperville Hotel Naperville
Holiday Inn Naperville
Naperville Holiday Inn
Hotel Style:
#5 Family Hotel in Naperville
#5 Romantic Hotel in Naperville
#7 Business Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Chicago Marriott Naperville staff and other travellers.
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Questions? Get answers from Chicago Marriott Naperville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room”
 of 5 bubbles shenas2014, 31 Oct 2016 | Read review
“ask for room away from elevators”
 of 5 bubbles 212philr, 24 Oct 2016 | Read review
“Request a room that faces any direction other than the highway”
 of 5 bubbles GoesByTrain, 4 Oct 2016 | Read review
“Room service was excellent”
 of 5 bubbles AliceK976, 28 Sep 2016 | Read review
“If you can, get a better room than ours!”
 of 5 bubbles VeryBusyBeeUK, 3 Sep 2016 | Read review
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