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Courtyard by Marriott Chicago Naperville

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Traveller (31)
Room & Suite (9)
Dining (8)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#9 of 18 hotels in Naperville
Location
Cleanliness
Service
Value
Rest easy at Courtyard by Marriott Chicago Naperville. Our hotel in Naperville, Illinois is located near downtown Naperville and its large collection of shops, restaurants, and theaters, our hotel is one of the best options in town for easy access to Chicago and the Magnificent Mile. After a busy day, unwind in our 24-hour fitness center and beautiful indoor pool or enjoy on-site dining at The Bistro.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Bowling offsite
Patio
Car hire
Parking
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Spanish, Romanian, Thai
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
195Reviews4Q+A32Room tips

Reviews
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Lisamarie L wrote a review Aug 2022
Madison, Wisconsin876 contributions182 helpful votes
Stayed here a night for business and it was a very pleasant stay. Check in went smoothly, the room was cozy (comfortable bed, a little desk/business area), and I got a good sleep. There are also several nice restaurants in the area within walkable distance, and a (slightly overpriced) bistro which is nice for coffee/breakfast in the morning. My only complaint is that the pool doesn't have a hot tub.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Neek N wrote a review July 2022
7 contributions2 helpful votes
Went to this location rooms are out dated Eileen was rude DONT RECOMMEND THIS LOCATION TO ANYONE! Rooms beee to renovated service horrible! Rude staff! I will not be coming bck here again! Managent needs more training
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chelsey N wrote a review Apr 2022
Denver, Colorado2 contributions1 helpful vote
This is a great example of poor training. The front desk team member was not only unprepared and unable to do her job but also not empowered to do her job. Her boss should probably be fired for not setting their team up for success.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luci Krych, General Manager at Courtyard by Marriott Chicago Naperville
Responded 5 Apr 2022
GNickel13, Thank you so much for choosing to stay at the Courtyard Naperville. We strive to make every guest stay memorable, unfortunately we have fallen short with yours. Please accept my sincere apologies for the customer service you experienced during your stay. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RODNEY H wrote a review Oct 2021
Gila Bend, Arizona39 contributions3 helpful votes
Excellent location, professional and excellent staff , fantastic room and very clean bathroom . Beds were firm, my room location had an excellent view. Not really a complaint but the luggage carts were a bit worn out. Other than that it was an excellent stay.
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Luci Krych, General Manager at Courtyard by Marriott Chicago Naperville
Responded 5 Apr 2022
523rodneyh, Thank you for your recent stay and for taking the time to post on our TripAdvisor page. I am pleased to hear you enjoyed our location. We look forward to serving you again. Warm regards, Luci
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TonyTone wrote a review Sept 2021
Albuquerque, New Mexico1 contribution
Had a really bad experience here, door latch on entry door on room 177 was sticking, asked front desk to have someone look at it every day over a 4 day stay. It never got done. Also did not have any house keeping for the entire stay, ran out of body wash on day 1 and could not get it re-filled. I have another trip coming up in a few weeks and will stay anywhere but here.
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Date of stay: September 2021
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: Dont let them put you in room 177
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luci Krych, General Manager at Courtyard by Marriott Chicago Naperville
Responded 24 Sept 2021
TonyTone0311, Thank you so much for choosing to stay at the Courtyard Naperville. We strive to make every guest stay memorable, unfortunately we have fallen short with yours. Please accept my sincere apologies for the customer service you experienced during your stay. If you would like to discuss this further, please call the hotel and ask to speak to the manager on duty at your earliest convenience. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Keller J. Stocks wrote a review Apr 2021
1 contribution
I am a youth athlete and i've stayed in this hotel many times this year. It has nice rooms and it is very convenient because it is right across from "Naperville Yard."(An indoor turf field) The day-time staff is very kind and courteous. The daytime staff told me that I could workout in the workout room whenever I like, but the nighttime staff was uncooperative in allowing me to do so. They are always very hostile and we are considering moving somewhere else for our weekend stays.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luci Krych, General Manager at Courtyard by Marriott Chicago Naperville
Responded 4 Apr 2021
kellerstocks, Thank you so much for choosing to stay at the Courtyard Naperville. We strive to make every guest stay memorable, unfortunately we have fallen short with yours. Please accept my sincere apologies for the customer service you experienced during your stay. We would love to discuss this with your further. Please call the hotel and ask to speak to the manager on duty at your earliest convenience. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike H wrote a review Feb 2020
Plainfield, Illinois1 contribution
Wow! Kali came in charge and destroyed my wife’s birthday party. I was told when I booked the room that have food and drinks is not a problem! Until Kali took over! We had family’s and small children present and Kali scared everyone away! Last Marriott I stay at! Good luck with the bait and switch marketing campaign Marriott.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luci K, General Manager at Courtyard by Marriott Chicago Naperville
Responded 23 Feb 2020
mikehD9972RC, Thank you so much for choosing to stay at the Courtyard Naperville. We strive to make every guest stay memorable, unfortunately we have fallen short with yours. Please accept my sincere apologies for the customer service you experienced during your stay. We would love to discuss this with your further. Please call the hotel and ask to speak to the manager on duty at your earliest convenience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MN Zonie wrote a review Feb 2020
Minneapolis, Minnesota55 contributions14 helpful votes
This is an older property but in a great location adjacent to lots of restaurants. Skip the Bistro for breakfast and walk across the way to Buttermilk...Fantastic. ***Netflix alert*** the tech in this place is terrible. TV’s are old AND IF YOU USE YOUR NETLIX ACCOUNT, you’ll have to log out on your own...it won’t log you off when you check out like most Marriotts. My account got hacked. My fault but I’m used to the other Marriotts I stay in. Got a great rate and I really liked the staff. For the $50+ price difference compared to the full service Marriott down the street, I’d stay here again.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luci K, General Manager at Courtyard by Marriott Chicago Naperville
Responded 23 Feb 2020
MNZonie, Thank you for taking the time to write a review of your experience here at the Courtyard by Marriott; Chicago Naperville. We are happy to hear you enjoyed the location of the hotel. Just to let you know that the hotel will be undergoing a room’s renovation in November 2020. As for the Netflix - I will need to investigate this as this is the first comment I have heard. We look forward to accommodating you again in the near future. Luci
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dana W wrote a review Feb 2020
St. Pete Beach, Florida13 contributions17 helpful votes
Your typically courtyard hotel but great location for a work trip or even visiting someone . This place is right in the middle of a huge outdoor mall. So many options for food and beverage. Did you forget a belt . This place has you covered !
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Luci K, General Manager at Courtyard by Marriott Chicago Naperville
Responded 13 Feb 2020
412danaw, Thank you for your recent stay and for taking the time to post on our TripAdvisor page. I am pleased to hear you enjoyed our location. We look forward to serving you again. Warm regards, Luci
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karen E wrote a review Jan 2020
18 contributions2 helpful votes
Nice rooms and within walking distance of a number of good restaurants. Definetly skip the hotel Bistro. Worst ever. Overpriced and awful food. Charged $2 for ice in a gin on the rocks. Seriously! Bad call to eat here even though there was a blizzard outside with 15 below wind chill. Upgrade to the corner rooms if you can. Very spacious and the two separate rooms made the stay wonderful.
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Date of stay: January 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luci K, General Manager at Courtyard by Marriott Chicago Naperville
Responded 23 Jan 2020
S5701ZMkarene, Thank you for taking the time to write a review regarding your recent visit to the Courtyard by Marriott Chicago Naperville. We certainly appreciate your feedback and will keep your suggestions in mind as we look for ways to enhance our guest experience. If you would like to discuss the concerns with the Bistro, please feel free to reach me at (630) 505-0550 or you may contact me via email at luci.krych@marriott.com. . Respectfully, Luci
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$212 - AU$248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott chicago naperville hotel naperville, courtyard naperville, naperville marriott, naperville courtyard, courtyard chicago naperville
LOCATION
United StatesIllinoisDuPage CountyNaperville
NUMBER OF ROOMS
147
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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COURTYARD BY MARRIOTT CHICAGO NAPERVILLE (AU$212): 2024 Prices & Reviews (IL) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Courtyard by Marriott Chicago Naperville
Which popular attractions are close to Courtyard by Marriott Chicago Naperville?
Nearby attractions include iFLY Indoor Skydiving - Chicago (Naperville) (0.4 km), Naperville Yard Sports Complex (0.3 km), and Classic Cinemas Ogden 6 Theatre (0.5 km).
What are some of the property amenities at Courtyard by Marriott Chicago Naperville?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Chicago Naperville?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Chicago Naperville?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Courtyard by Marriott Chicago Naperville?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Chicago Naperville?
Conveniently located restaurants include Fogo de Chão Brazilian Steakhouse, Cooper's Hawk Winery & Restaurant- Naperville, and The White Chocolate Grill.
Are there opportunities to exercise at Courtyard by Marriott Chicago Naperville?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Chicago Naperville?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Chicago Naperville offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courtyard by Marriott Chicago Naperville?
The staff speaks multiple languages, including English, Spanish, Thai, and Romanian.
Are there any historical sites close to Courtyard by Marriott Chicago Naperville?
Many travellers enjoy visiting Cantigny (6.2 km) and Warrenville Grove Park (4.2 km).