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Hotel Arista at CityGate Centre

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Hotel Arista at CityGate Centre
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399 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Minneapolis, Minnesota
Reviewed 25 August 2015

We stayed 3 nights at the Arista in August 2015. Our room was spacious and spotless. I enjoy reading at night and there was a great light next to the couch but the couch was one of the most uncomfortable couches I have ever sat on. Shuttle drivers were very knowledgable about Napperville and recommended some great eateries. Food at...

1Thank Terri R
Newark, Illinois
Reviewed 23 August 2015 via mobile

Let me begin by saying that we enjoyed our stay. We came for one night to celebrate our anniversary and also utililized the spa while we were here. Everyone treated us well, including the cleaning staff and the gentleman who came to check out our TV. The hotel is clean, the room is spacious and very modern. We had a...

1Thank gcs82512
Reviewed 23 August 2015

I normally stay at one of the chains for business travel because I want the points. Many colleagues recommended the Arista over the years and I can't believe it took me this long to try the hotel. Nice, comfortable room. Well taken care of, with great beds and fantastic bathroom. Great for female business traveler - with good lighting and...

1Thank MojoCatTexas
Reviewed 20 August 2015

I recently completed facilitating a meeting of executives from around the country, and was a bit skeptical when Naperville, IL was suggested as the meeting location. There are many nice hotels with conference facilities that are closer to O'Hare and Midway, but I am quite pleased that we chose the Hotel Arista. The lobby might not have the "wow factor"...

2Thank Alan S
Madison, Wisconsin
Reviewed 18 August 2015

We loved staying here! Very nice staff and beautiful rooms! Very clean!! We are staying again next month for a reunion. Great place for any sort of travel I'd say....business family couples friends etc

2Thank Viv W
Grand Rapids, Michigan
Reviewed 17 August 2015

This hotel was very nice. The room was very clean and modern and up-to-date. Staff was very friendly and willing to go the extra mile. Be aware that the hotel is located far from any type of nightlife. It's out in the middle of a business park - over 7 miles from downtown Naperville. The only drawback in my opinion...

1Thank Lisa H
Shorewood, Illinois
Reviewed 13 August 2015

My husband and I stayed for 1 night on a Friday night in August 2015 to celebrate our 10 year anniversary. We told the front desk clerk that it was our anniversary, and they sent up complimentary chocolate covered strawberries, and champagne, along with a card. Very sweet! We stayed in a corner suite on the 12th floor. It was...

2Thank lauris87
Houston, Texas
Reviewed 5 August 2015

Great hotel for business travel. Very upscale rooms. I have always like to stay here. My only issue here is the restaurant for dinner. Very disappointed in the menu,( limited and attempts to be "unique" and always a very slow process. I dont recommend eating here except for breakfast which is not slow at all.

3Thank gpricepkftexas
Reviewed 4 August 2015

We stayed here for a wedding and found the rooms very nice and luxurious, if not quite as sumptuous as we've had at places in Las Vegas. The lobby was unimpressive as was the lobby bar and the restaurant. The staff was friendly however they had a new "green" program that not everyone had been fully briefed on which caused...

2Thank Randy P
Reviewed 2 August 2015

I spent 4 nights at Arista Hotel while on business in Naperville. It definitely deserves 3# rating in Naperville. Super equipped large rooms, comfy beds, fantastic bathroom, etc, etc. I did not try breakfast, so I can not judge in that area. I will not hesitate next time I visit the area.

2Thank Jose Luis G
KellyHotelArista, Manager at Hotel Arista at CityGate Centre, responded to this review

Thank you for your wonderful review of Hotel Arista! We appreciate that you took the time to write us a review and look forward to the next time we are able to welcome you back.

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Arista, affiliated with Preferred Hotels & Resorts, is the Illinois’ first LEED-certified hotel and serves as the focal point of CityGate Centre, a one-million-square-foot, mixed-use lifestyle center. The hotel features 144 rooms, 10,000 square feet of meeting space, a state of the art fitness center, salon, spa and three restaurants including SugarToad, Tap In and CityGate Grille. ... more   less 

Additional Information about Hotel Arista at CityGate Centre

Address: 2139 CityGate Lane, Naperville, IL 60563
Region: United States > Illinois > Naperville
Price Range: $209 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Arista at CityGate Centre 4.5*
Number of rooms: 144
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Hotel Style:
#1 Business Hotel in Naperville
#1 Romantic Hotel in Naperville
#1 Family Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Arista at CityGate Centre staff and other travellers.
3 questions
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Indianapolis, United States
over a year ago
Scotch Plains, New Jersey

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Questions? Get answers from Hotel Arista at CityGate Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One side definitely has the best views. My view was of the rooftop below.”
 of 5 bubbles 360time, 11 Mar 2017 | Read review
“Ask for Xavier!”
 of 5 bubbles 374markoz, 6 Mar 2017 | Read review
“Consider the Deluxe Corner King room”
 of 5 bubbles PrincessDebAnn, 3 Jan 2017 | Read review
“Corner suite is large with great views and high ceilings”
 of 5 bubbles BarbP36, 15 Nov 2016 | Read review
“Everyone in our party were very happy with their rooms.”
 of 5 bubbles pwcreations, 12 Sep 2016 | Read review
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