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Hotel Arista at CityGate Centre

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Hotel Arista at CityGate Centre
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402 Reviews from our TripAdvisor Community

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Showing 397: English reviews
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Reviewed 1 week ago via mobile

While I would rate the facility A plus. The service by a staff is a five star. The price is very fair and a great value. The thing I like the most is that there are no ice machines on your phone but you always make so much noise. If you want to just call and I'll bring it to...

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Helpful?
Thank Ridoutt
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear Ridoutt Thank you for the amazing review regarding your recent stay. I am so thrilled to hear you enjoyed your recent stay and hope upon your next visit to Naperville you get to stay with us!

Las Vegas, Nevada
HOTEL’S FAVOURITE REVIEW
Reviewed 10 March 2017

I recently had the opportunity to stay at Hotel Arista and was blown away by the service, comfort and attention to detail that this hotel provided during my stay. My room was immaculate and was the perfect respite after a busy day of meetings in Naperville. There were so many unique and fun touches throughout including TVs within the bathroom...

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Helpful?
Thank Rebecca S
About Hotel's Favourite Review
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear Rebecca S, Thank you for posting such an amazing review regarding your experience with us. We are so thrilled to hear you enjoyed your stay and hope you get the opportunity to join us again soon!

Chicago, IL
Reviewed 4 weeks ago

Beautiful hotel in a lovely area. The food was out of this world...from appetizers to salad to chicken to chef preparing pasta dishes for individual guests. The service was outstanding! I'd go back in a heartbeat!

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Helpful?
Thank lindakane
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear lindakane Thank you for posting such an amazing review! I am so glad to hear you enjoyed the food and the hotel. We look forward to hopefully welcoming you again soon!

Switzerland
Reviewed 18 March 2017

Had the chance to stay here a few years ago and now again. They really take care of the facilities (room, linen, bath room, mirrors etc. are well kept / like new). Also the service team is a charm (from door man, reception desk, cleaning staff to bartender). There is even a fitness center (public access) with very modern equipment...

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Helpful?
Thank Kohlmi
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear Kohlmi, I am so pleased to hear that you enjoyed your recent stay and that you were able to enjoy some of the many amenities we have to offer. We hope on your next visit you will be able to enjoy even more!

Provo, Utah
Reviewed 12 March 2017

This hotel was close enough to airports and downtown Chicago to make it convenient, but far enough away to be peaceful. Beautiful rooms and hotel in general. The price was reasonable. I'll definitely be back.

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Helpful?
Thank 360time
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear 360time, Thank you for the five star review! I am so thrilled to hear that you enjoyed your stay. We love our location too! We look forward to welcoming you back soon!

Reviewed 11 March 2017

I stayed at Hotel Arista after a business meeting last week. One word – wow! My experience from start to finish was incredible. The service is insane and everyone is very friendly. The rooms are large, clean and have great amenities (bath tub, large desk/table, complimentary WiFi, luxe bath products, charger station, convenient light switch by the bed, PressReader, and...

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Helpful?
Thank JCM_834
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear JCM_834 - I was so pleased to hear that you enjoyed your recent stay. Thank you for giving me the opportunity to wish my team a job well done. It sounds like you were able to enjoy all of the amenities we have to offer. We hope you will be back soon!

Reviewed 7 March 2017

I have stayed at the Arista in Naperville 3 times in the past month for work obligations. Every time Xavier and his staff treated me like gold!! They are true professionals in every sense of the word. The hotel and rooms are exactly what you would expect, first class! Highly Recommended.

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Helpful?
Thank Marko Z
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Thank you for the raving review regarding your most recent stays with us MarkoZ! I am so glad to hear that you enjoyed your stay. I have passed on your compliments to Xavier and he was thrilled you mentioned him by name. Thank you for giving me the opportunity to wish him a job well done!

New York City, New York
Reviewed 7 March 2017

From the moment we walked into the lobby we were treated with the utmost care by the entire staff. The hotel is very sleek and very comfortable with beautiful public spaces and generously appointed rooms. Great amenities, including a fantastically sophisticated spa. Don't miss the dining options on the property; dinner at CityGate Grille and breakfast at Sugar Toad (the...

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Helpful?
Thank jwilliam212
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Thank You JWilliam212 for the amazing review regarding your recent stay with us at Hotel Arista. I am so thrilled to hear that you enjoyed many aspects of the CityGate Centre campus and hope you will choose to stay with us again when you travels bring you back to Naperville!

Downers Grove, Illinois
Reviewed 12 February 2017

Check in was a breeze with Cameron and once we got to our room we were astonished at the open space and modern beautiful accoutrements! Lighting was great, controls in several places, dimmers, the bathroom was to die for! We also visited the bar, where Shelby and her crew made sure that drinks and meals were beyond delicious. Incredibly courteous...

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Helpful?
1Thank Debbie L
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear Debbie L, Thank you for posting a review regarding your experience at Hotel Arista. I am thrilled to hear that you enjoyed your services here and that this will be your "go-to" place. Please let us know if there is anything we can do to make your next stay more enjoyable. We look forward to your next visit.

Chicago, Illinois
Reviewed 2 February 2017

Great place for a quiet weekend getaway. Beautiful hotel, from the lobby to the rooms. The staff was professional and attentive, plenty of free parking. A couples massage at the spa was a wonderful and relaxing time. We went to the CityGate Grille for dinner, just south of the hotel, it was excellent as well. We requested to be seated...

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Thank Chris M
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear Chris M, Thank you for posting a review regarding your experience. We look forward to welcoming you again in the future. Please let us know if there is anything we can do to make your stay even more enjoyable for the next time.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Arista, affiliated with Preferred Hotels & Resorts, is the Illinois’ first LEED-certified hotel and serves as the focal point of CityGate Centre, a one-million-square-foot, mixed-use lifestyle center. The hotel features 144 rooms, 10,000 square feet of meeting space, a state of the art fitness center, salon, spa and three restaurants including SugarToad, Tap In and CityGate Grille. ... more   less 

Additional Information about Hotel Arista at CityGate Centre

Address: 2139 CityGate Lane, Naperville, IL 60563
Region: United States > Illinois > Naperville
Price Range: $212 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Arista at CityGate Centre 4.5*
Number of rooms: 144
Reservation Options:
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Hotel Style:
#1 Business Hotel in Naperville
#1 Family Hotel in Naperville
#1 Romantic Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Arista at CityGate Centre staff and other travellers.
4 questions
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Indianapolis, United States
over a year ago
Plantation, Florida, United States
Scotch Plains, New Jersey

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Questions? Get answers from Hotel Arista at CityGate Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One side definitely has the best views. My view was of the rooftop below.”
360time, 11 Mar 2017 | Read review
“Ask for Xavier!”
374markoz, 6 Mar 2017 | Read review
“Consider the Deluxe Corner King room”
PrincessDebAnn, 3 Jan 2017 | Read review
“Corner suite is large with great views and high ceilings”
BarbP36, 15 Nov 2016 | Read review
“Everyone in our party were very happy with their rooms.”
pwcreations, 12 Sep 2016 | Read review
5 of 5