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DoubleTree by Hilton Libertyville - Mundelein

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DoubleTree by Hilton Libertyville - Mundelein
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540 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Libertyville - Mundelein
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Showing 529: English reviews
Reviewed 5 June 2016

Daughter had softball tourney and hotel staff were excellent. Quality of room, internet were excellent. Once the pool closed, staff let us move the lobby for pizza party as girls had late game, but wanted to eat together. Excellent experience

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Andy H
Stacey K, Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review

Dear Andy, Thank you for taking the time to provide feedback of your stay with us in Mundelein. It brings us great pleasure to hear that your overall experience was enjoyable. We value all the feedback we receive and share it with our team members so that we can enhance the experience for all of our guests. Hope to welcome...

Texas, United States
Reviewed 1 June 2016

Overall quality of the hotel is good but experienced a couple of interactions with the staff that sadly means i will not be staying here again. On the positive side this hotel has a lot of potential if management can focus training on customer service.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Justin H
Miri L, on behalf of the staff at DoubleTree by Hilton Libertyville - Mundelein, responded to this review

Dear Justin H Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us...

Lake Villa, Illinois
Reviewed 1 June 2016

It was a last minute stay on a holiday weekend...it was an ideal location from the soccer fields and the room was large for 2 adults and 2 kids! Pool was great area for the kids to play. Room service food was good but the kids portions were small for the price.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cristina H
Stacey K, Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review

Dear Christina, First of all, thank you for your business. I am glad that we were able to accommodate you with what you were looking for as you traveled north. Our service team will take great joy in learning that they impacted another guest in a positive way! Should you return to the area in the future, we would enjoy...

Irvine, California
Reviewed 31 May 2016

Hotel, staff, amenities were all excellent. If you are working with Medline or a supplier to them, this is a a great place to stay. The restaurant is also very good and they have some cool bartenders.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Patrick B
Stacey K, Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review

Dear Patrick, Thank you for taking the time to give us valuable feedback that would benefit potential guests. It brings us great pleasure to hear that your overall experience was enjoyable. We look forward to inviting you back in the near future. Warm Wishes, Stacey Stacey Kenar- Social Media Coordinator D (847) 949-5100 | F (847) 949 0117 skenar@doubletreemundelein.com DoubleTree...

Chicago, Illinois
Reviewed 28 May 2016

Very clean, friendly hotel close to Vernon Hills, Illinois. Convenient shuttle service with nice drivers. Lots of shipping and restaurants nearby. I would definitely stay here again. Hilton honors (free membership) gives perks!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank marytQ633DL
Stacey K, Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review

Dear Valued Guest, I am delighted that our team was able to make your recent stay a positive one. We really appreciate that you took the time to write the review. People are our passion and I know that my team does their best to show everyone that they care and appreciate the business. Should you return to the area...

Oakland, CA
Reviewed 9 May 2016

This is a very nice business style hotel. The building has Prairie style oak wood finishes and conveys a very nice "lodge" vibe. The workout room is big enough and has a rack of dumbells - you can make it work. The breakfast was nice, and covered the normal range. The restaurant is beautiful, but much more asian than the...

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Helpful?
Thank David B
Stacey K, Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review

Dear David, I am delighted that our team was able to make your recent stay a positive one. We really appreciate that you took the time to write the review. People are our passion and I know that my team does their best to show everyone that they care and appreciate the business. Should you return to the area in...

Oceanside, CA, United States
Reviewed 9 May 2016

We were in town for a family funeral. This hotel was clean, pleasant and the staff couldn't have been nicer or more accommodating. The location was perfect for us given we had several places we needed to be in the area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Judy P
Stacey K, Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review

Dear Judy, Thank you for taking the time to provide feedback of your stay with us in Mundelein. Service is something that we strive to excel in to show our guests that we truly CARE. I look forward to your return in the future. Warm Wishes, Stacey Stacey Kenar- Social Media Coordinator D (847) 949-5100 | F (847) 949 0117...

Carmel, Indiana
Reviewed 7 May 2016

Beautiful hotel, excellent service. Would definitely stay there again. Room was clean and comfortable. Staff was friendly and courteous. Christina was especially helpful. The bar/restaurant was very nice and the cookies were excellent

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank I6262OVkellyc
Stacey K, Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review

Dear Valued Guest, Thank you for taking the time to respond on Trip Advisor regarding your experience at the DoubleTree in Mundelein. Our team appreciates your kind words and we hope that you will return soon! Warm Wishes, Stacey Stacey Kenar- Social Media Coordinator D (847) 949-5100 | F (847) 949 0117 skenar@doubletreemundelein.com DoubleTree by Hilton Libertyville-Mundelein 510 East IL...

Wilson, North Carolina
Reviewed 4 May 2016 via mobile

My husband and I have stayed in this hotel on several occasions. It is always clean and the staff are so amazing!! Everyone is very helpful and accommodating. From the front desk to the restaurant, they always make us feel at home. The restaurant food is also very delicious! I crave the lettuce wraps when I go back home. This...

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Helpful?
Thank Chanel A
Stacey K, Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review

Dear Chanel, Thank you for sharing your comments regarding your stay here in Mundelein. My team enjoys hearing that their efforts are appreciated. We read these comments aloud on a daily basis to learn how we can be better and what we can continue to do that makes our DoubleTree guests happy. Thanks again for your remarks, and we hope...

dfw
Reviewed 3 May 2016

great location, staff and facility. i would definitely stay here again. the place is very clean and well appointed. from check in to departure everything was fantastic. make sure to get a room on the honors floor if you can.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank srdavis121
Stacey K, Manager at DoubleTree by Hilton Libertyville - Mundelein, responded to this review

Dear Valued Guest, Thanks for sharing the experience of your recent stay with us. I am glad to hear our location met your needs and out rooms and amenities were enjoyable as well. Our team will be happy that you had such a good stay. Looking forward to your next visit. Warm Wishes, Stacey

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at our DoubleTree by Hilton Hotel Libertyville - Mundelein, in Mundelein, Illinois, a northwest Chicago suburb. Convenient to US-45 and IL-94, and only 45 minutes north of O’Hare International Airport (ORD), our hotel offers personal and engaging service. Enjoy our signature, warm chocolate chip cookie at welcome.Savor phenomenal dishes and urban ambiance at Karma Asian Food & Fine Wine. Admire the Prairie-style decor featuring one-of-a-kind stained glass front doors and solid hardwood furniture. Our glass-enclosed pool is open year round, and the fully equipped fitness center is available 24 hours a day.Choose from 183 guest rooms in standard or deluxe styles or with two-room suite options. Relax in a king-, queen- or double-sized bed and enjoy complimentary WiFi, premium channels on a 42-inch flat-screen HDTV, a refrigerator and a rain forest shower head.Host a wedding on our landscaped courtyard or coordinate a casual barbecue on the patio. Our 8,350 sq. ft. ballroom divides into eight rooms, each accommodating up to 70 people. Reserve the full ballroom for a gala for 450 guests or a conference for 500 colleagues. We also provide two additional meeting rooms, one boardroom, banquet catering, and A/V and videoconferencing services.Take advantage of our business center to connect with potential clients. Motorola Mobility, Baxter, Sysmex America, Grainger, Aon Hewitt, HSBC, Tetra Pak and Zebra Technologies are located within five miles of our hotel. Ride our complimentary shuttle to their businesses. ... more   less 

Additional Information about DoubleTree by Hilton Libertyville - Mundelein

Address: 510 E Il Route 83, Mundelein, IL 60060-4237 (Formerly Crowne Plaza)
Region: United States > Illinois > Lake County > Mundelein
Price Range: $129 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Libertyville - Mundelein 3.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Doubletree Libertyville - Mundelein Hotel Mundelein
Crowne Plaza Mundelein
Crowne Plaza Hotel Mundelein
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Libertyville - Mundelein staff and other travellers.
2 questions
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Chicago, Illinois
4 months ago

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Questions? Get answers from DoubleTree by Hilton Libertyville - Mundelein staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid one that is facing the parking lot”
 of 5 bubbles haleyh892, 30 Oct 2016 | Read review
“The sun really heated up the rooms on the side facing 45.”
 of 5 bubbles areyaw, 17 Oct 2016 | Read review
“Get a room that doesn't face west due to sun heating up room.”
 of 5 bubbles 966MARKH, 7 Jul 2016 | Read review
“Not much street noise, so either side should be fine. Corner rooms look to be larger.”
 of 5 bubbles davidbR7335SO, 9 May 2016 | Read review
“I would recommend a room on a high floor, not near the elevator or the ice machine.”
 of 5 bubbles MzMBB, 26 Apr 2016 | Read review
5 of 5