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Holiday Inn Mount Vernon

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Holiday Inn Mount Vernon
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252 Reviews from our TripAdvisor Community

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Showing 249: English reviews
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Lawrenceville, Georgia
Reviewed 17 February 2017 via mobile

The hotel could use some serious updating and to be honest if they just shampooed the carpets in the hallways it would make a huge difference. Other than the carpets needing cleaned, the hotel was clean and all the common areas were very welcoming. The hotel staff were very friendly and were always willing to help. The rooms were clean,...

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Thank schmackdaddy_1
Reviewed 10 February 2017 via mobile

Large comfortable room, nice pool area and complementary breakfast was served in contemporary restaurant setting. Striking atrium in center. Hotel is getting a needed update in several areas . Very good value for rate we paid.

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Thank Brian H
A TripAdvisor Member
2 reviews
Reviewed 25 January 2017 via mobile

We stayed for one night for a mini get away, our room was clean and it was not noisy and loud was able to get a good night rest. Nice pool and hot tub to enjoy. They are remodeling so it will be neat to see it afterwards

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Thank A TripAdvisor Member
Sacramento, California
Reviewed 23 January 2017

I stayed at this hotel for a conference, and after checking in with a completely apathetic front-desk clerk, everything went South from there. The hallways on my non-smoking floor (2) smelled like a 1970's roadhouse saloon (stale smoke!). My room was decent sized, but it was approximately 300 feet from the highway. The breakfast was inedible, and the conference room...

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2Thank davenottaz
IHGService, Guest Relations Manager at Holiday Inn Mount Vernon, responded to this review

Dear davenottaz, Thank you very much for taking the time to share your comments online. Please accept our sincerest apology for the level of service you received from our staff and the room you had was not to your liking. We also apologize for the experience you had with the noise and the quality of breakfast we serve fell short...

Reviewed 23 January 2017 via mobile

Stayed here 2 nights for business. Didn't have a car, and wanted a full service hotel. Had to change rooms, as the toilet in the first room was running whenever I first entered the room. Also the trash can was full. Yuck. Second room was fairly tolerable. Should have read reviews before booking. There's 2 hotels next door that I'm...

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Thank Cryoking
IHGService, Guest Relations Manager at Holiday Inn Mount Vernon, responded to this review

Dear Cryoking, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I...

Lexington, Kentucky
Reviewed 15 December 2016

Stayed a single night. Room was noticeable worn and outdated. No free outlets near bed for charging devices. Wireless was very weak in room. TV remote dead, toilet was leaking/running throughout my stay but didn't disrupt my sleep. The front doors to the rooms slam shut making a lot of noise from others coming/going. Bed was hard. Pillows were fine....

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Thank wonderin_y
IHGService, Guest Relations Manager at Holiday Inn Mount Vernon, responded to this review

Dear wonderin_y, Thank you for taking time to post a review about our hotel. It is unfortunate to learn that you were not able to fully enjoy your stay due to the condition of the room, the internet service and other inconveniences you may have experience. Please accept our sincerest apologies for we failed to meet your expectations. I have...

Little Rock, Arkansas
Reviewed 13 December 2016

Night travel in the cold and the rain is never fun. Arriving at a welcoming place makes the day a little better. The staff is friendly and helpful. The rooms are comfortable and the inn is situated in a nice restaurant and shopping area. There is a large banquet area, a ballroom and a swimming pool. Alas, the wifi is...

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Thank CountVarios
Reviewed 9 December 2016

If your priority is swimming and the spa, this place is great. The pool is extra large, great for laps or play and was the perfect temperature. You could walk right in, qnd it felt neither warm or cool. Just right. Ditto for the hot tub. Actually hot, but not to a problem some degree. The rest of our stay...

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Thank Mark H
IHGService, Guest Relations Manager at Holiday Inn Mount Vernon, responded to this review

Dear Mark H, Thank you very much for choosing our hotel, and for providing feedback on your experience. I am very happy to hear you enjoyed our pool and hot tub area. On the other hand, it is very troubling that your breakfast experience, particularly the food quality, did not leave you impressed. Please accept our apologies for any inconvenience...

Reviewed 26 November 2016

We arrived and got our room, When we arrived in room, room is nice, beds comfortable. You can hear your neighbor using the bathroom, quite disgusting. After shower, figured out we only had hand towels. Called desk, they supplied actual towels. Breakfast in the morning. The food was disgusting. The only thing edible was the toast. The eggs were rubbery,...

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Thank Allene B
Michael C, General Manager at Holiday Inn Mount Vernon, responded to this review

Thank you for your review. We apologize for any inconvenience during your stay with us. We will check into the issues you shared with us it is helpful so we know where we need to improve. We hope to see you again in the future.

Dahlgren, IL, USA
Reviewed 20 November 2016 via mobile

Hotel was site of family wedding reception. The ballrooms have been repainted but there is over spray on the walls above the doors in the atrium. We had reserved a king size room months in advance but we were told none were available. I asked for a manager. None were available. Staff was not apologetic and didn't offer discount as...

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Thank Stacy R
Michael C, General Manager at Holiday Inn Mount Vernon, responded to this review

Thank you for your review. We apologize for any inconvenience during your stay with us. We are currently up dating our entire hotel as we are aware of needed improvements. We will follow up on customer service issues. Again we thank you for your review as it makes us aware of the areas we need to improve on. We hope...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Mt. Vernon, Illinois. Our hotel is conveniently located at the intersection of Interstates 64 and 57. At the Holiday Inn Mt. Vernon you may choose from 223 beautiful guest rooms and handsomely appointed suites which all have free high-speed wireless Internet access. Contact our sales department to coordinate all your meeting or banquet needs. Get your day started with breakfast where Kids Eat Free in Mr. F s Atrium Café located in our luxurious 3-story sky lit atrium. After breakfast take a dip in our indoor, heated swimming pool or lounge in our Jacuzzi, and in the summer months, on our sundeck. Stay connected with our business center which includes PCs, printer, and copier. Continue your exercise regimen while you stay at our hotel in our fitness room. Pets are allowed with a fee in designated pet rooms only.You can enjoy shopping within walking distance of our hotel at Rend Lake Marketplace or watch a movie at Showplace 8. Order room service or dine in at Krieger s Sports Grill. Relax, it s Holiday Inn. ... more   less 

Additional Information about Holiday Inn Mount Vernon

Address: 222 Potomac Blvd, Mount Vernon, IL 62864
Region: United States > Illinois > Mount Vernon
Price Range: $146 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mount Vernon 3*
Number of rooms: 223
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Also Known As:
Holiday Inn Mount Vernon Hotel Mount Vernon
Mount Vernon Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mount Vernon staff and other travellers.
3 questions
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8 months ago
Bloomington IL
Bloomington IL
over a year ago

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Questions? Get answers from Holiday Inn Mount Vernon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an inside room!!”
 of 5 bubbles davenottaz, 23 Jan 2017 | Read review
“Request a room away from the adjacent freewqay”
 of 5 bubbles markhW5018HS, 8 Dec 2016 | Read review
“Skip this hotel.”
 of 5 bubbles 924alleneb, 26 Nov 2016 | Read review
“As with any Hotel next to an interstate you can hear the traffic, but it was very muffled and did not disturb our sleep.”
 of 5 bubbles momandpop2016, 3 Nov 2016 | Read review
“Don't use handicapped room if possible.”
 of 5 bubbles billsO1836OP, 1 Nov 2016 | Read review
5 of 5