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Country Inn & Suites By Carlson, Chicago O'Hare Northwest

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461 Reviews from our TripAdvisor Community

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Showing 442: English reviews
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Berkeley, Illinois
Reviewed 4 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank J E
Hyderabad, India
Reviewed 1 week ago via mobile

Stayed at this hotel for a night stay before flying out from Chicago OHare airport. Good hotel with decent gym, self service laundry and nice breakfast. The rooms are very spacious and comfortable too. However the bathroom was little cramped and appeared with little rusted fittings in the tub. Overall enjoyed the stay.

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Thank uvsagar
MP-CIS, Manager at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

Dear Uvsagar, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

Copenhagen, Denmark
Reviewed 2 weeks ago

Based on information from staff the hotel will leave the Country Inn chain shortly. Renovations to one of the Hilton franchise concepts are ongoing - resulting in a bit of construction noise during daytime. Review does cover one of the old rooms. Friendly staff, even thanking for being a Club Carlson member. Great shuttle to O'Hare - you just need...

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Thank Nubus
MP-CIS, Front Office Manager at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

Dear Nubus, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

Middleton, Wisconsin
Reviewed 17 January 2017

Customer service is the worst; the desk clerk actually hung up on me. I called back and was told he could not help me and I would need to call the manager in the morning. What!?!?!?! Prices have gone up by 25%; parking is no longer free; service is awful. After 9+ years of staying at this hotel we are...

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3Thank Wallywoman1950
MP-CIS, Manager at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We are sorry you feel you incurred unexpected fees. Parking is free during your stay, however if you are leaving a car for an extended period of time we do charge for parking....

Champaign, Illinois
Reviewed 15 January 2017

The facility is very reasonable priced, the staff is attentive and professional, and the motel is ideally located with easy access to major highways. For a quick and easy rest stop it's ideal. However it appears to be rather old and in need of serious makeovers.

Review collected in partnership with Country Inns & Suites By Carlson
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3Thank John C
Reviewed 9 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Raul Z
Joliet, Illinois
Reviewed 4 January 2017 via mobile

I am really disappointed that this location has been sold to another hotel chain. It is currently going under massive construction which was not indicated anywhere on the reservation. Half of the each floor is under construction. When the new company takes over they will no longer offer free breakfast which is one of the reasons why we stay at...

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2Thank Karen G
Milwaukee, Wisconsin
Reviewed 29 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank 199glennk
Rock Island, Illinois
Reviewed 17 December 2016

Nice hotel and best breakfast. I am recommended UberEATS to delivering lunch and dinner to this hotel. Very nice employees to help. Also I haven't had chance to use the guests laundry area. My room is very nice I love the room and bathroom and bed.

Review collected in partnership with Country Inns & Suites By Carlson
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5Thank jamchs
Reviewed 11 December 2016 via mobile

This place is ok for the money, but I think it could be better. The room was clean and ok, however the the food service was terrible. The ordering menu was outdated and most of the things on it was not available. It took us 30min and few phone calls to realize that.

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1Thank Anulka1983

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Chicago O'Hare Northwest

Address: 2200 South Elmhurst Street, Mount Prospect, IL 60056
Region: United States > Illinois > Mount Prospect
Price Range: $106 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Chicago O'Hare Northwest 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Country Inn & Suites Chicago o`Hare Nw Hotel Mount Prospect
Country Inn And Suites Chicago o`Hare Nw
Country Inn Mount Prospect
Mount Prospect Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Chicago O'Hare Northwest staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Chicago O'Hare Northwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a different hote.”
 of 5 bubbles Wallywoman1950, 16 Jan 2017 | Read review
“Do not go to this hotel. It is not fit for guest.”
 of 5 bubbles ecommerce1843, 22 Jul 2016 | Read review
“maybe request the top floor”
 of 5 bubbles KathyE648, 10 Jul 2016 | Read review
“Very welcoming”
 of 5 bubbles sylvial439, 8 Jul 2016 | Read review
“Be careful with the no changes policy when booking your room!”
 of 5 bubbles cabocandice, 21 Jun 2016 | Read review
5 of 5