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Harrah's Metropolis

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Certificate of Excellence
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1 room 2 adults 0 children
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1,510 Reviews from our TripAdvisor Community

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Showing 1,508: English reviews
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Marietta
Reviewed 2 days ago NEW

We were surprised that we could even get a room for a Saturday night a week in advance. It was comped which was nice...had to pay the resort fee. We were greeted by a very nice man as we walked in the door and he checked us in early. The room was very nice and very clean. We were able...

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Helpful?
Thank charlesr645
Mequon
Reviewed 2 days ago NEW

Excellent customer service. Rooms were very nice and you cannot beat the price! Will most definitely stop again on our next road trip to Atlanta. Family fri bday even though there was a casino inside the hotel.

Review collected in partnership with Caesars Entertainment
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Thank S6719VVmichelleb
Wauseon, Ohio
Reviewed 2 days ago NEW

This was our first time at Harrah's Metropolis and they lived up to the Harrah's reputation for excellent service. The room was nice and the staff was warm and friendly. The casino was small but had a great cocktail service. The buffet was very good with a large selection of items to choose from. If this casino was closer to...

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Thank Chief2681
Rickman, Tennessee
Reviewed 3 days ago NEW

We stayed at the hotel on Valentine's Day, and the hotel is very nice. We were able to bring our dog with which was really a plus. The downside there was that when I called Harrah's to make my reservation, I was told that the special that I was receiving was all inclusive and I didn't have to pay the...

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Thank richshar72
Crossville
Reviewed 4 days ago NEW

The rooms at Harrah's Metropolis are very nice. The casino is not fantastic but not horrible either. It seems smaller since it is no longer on the water. There didn't seem to be much winning going on. Lots of people were just sitting around in the casino.

Review collected in partnership with Caesars Entertainment
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Thank bethp351
Rockford, Illinois
Reviewed 5 days ago NEW

After staying there, at checkout we were told we owed more than quoted and checked in for. After arguing with management for 30 mins, being disrespected, told I was a liar and management threatened to charge me more than my paperwork, they finally gave in after I had to prove myself many times. Management was on a power trip and...

Review collected in partnership with Caesars Entertainment
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Thank jennhauch3
Robinson
Reviewed 5 days ago NEW

The slot machines were way to tight. I put lots of money in machines and never won even enough to play. Everybody was saying the same thing. The slots need to loosened up some it would be a better experience.

Review collected in partnership with Caesars Entertainment
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Thank johnjL5154HH
minocqua, wi
Reviewed 1 week ago

This casino was a pleasant surprise in the middle of what seems like a dying town. It was very clean and well lit and nicely decorated. It was small, but I wasn't surprised. If we were traveling through again, we will stop by for a couple of hours.

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Thank Anne A
Nashville
Reviewed 1 week ago

It has changed drastically. Nothing seems to be in favor of true players. Not only are the cash comps taken away for this terrible replacement called free play. When you do get other rewards, if you cannot make it on that specific given day, you are just out of luck. Really does not makes you want to play more

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Thank byronp684
Reviewed 1 week ago

Had a very enjoyable time. The bell and casino staffs were helpful and assisted as needed. The room was clean and, except for a pool, the hotel had all the amenities one would generally expect. Good experience.

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Helpful?
Thank Scott H

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff

Additional Information about Harrah's Metropolis

Address: 100 E Front St, Metropolis, IL 62960-2257
Region: United States > Illinois > Metropolis
Price Range: $86 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Harrah's Metropolis 3.5*
Number of rooms: 258
Reservation Options:
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Also Known As:
Harrah`s Metropolis Hotel Metropolis
Harrahs Metropolis Hotel
Harrahs Hotel Metropolis
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Questions & Answers

Here's what travellers have asked, with answers from Harrah's Metropolis staff and other travellers.
13 questions
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Nashville, Tennessee
5 months ago
9 months ago
Martin, Tennessee
Centralia, Illinois, United States
over a year ago

See all questions (13)

Questions? Get answers from Harrah's Metropolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms face the river others face the parking lot”
 of 5 bubbles charlesr645, 21 Feb 2017 | Read review
“The rooms were nice and quiet. We were pretty far from the elevator but I heard nothing all night.”
 of 5 bubbles bethp351, 19 Feb 2017 | Read review
“I like the King size beds! Even on the 2nd floor it is quiet and peaceful. Good nights sleep!”
 of 5 bubbles kycollector, 12 Feb 2017 | Read review
“We didn't stay at the casino as we are local”
 of 5 bubbles 993lauriea, 10 Feb 2017 | Read review
“Rooms do not get very cold if you like to sleep in the cold, but beds are very comfortable.”
 of 5 bubbles timothya893, 9 Feb 2017 | Read review
5 of 5