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Harrah's Metropolis

Overview
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100 E Front St, Metropolis, IL 62960-2257 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
3.5 Star accommodation
Additional information
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Offers from Harrah's Metropolis
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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,694)
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2,692 results
Traveller rating
1,375
760
343
133
81
Traveller type
Time of year
LanguageEnglish
1,375
760
343
133
81
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All reviews fresh buffet casino hotel slot machines non smoking small casino rooms are nice view of the river casino floor great casino ohio river superman paducah payouts il roomy interstate valet
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1 - 5 of 2,692 reviews
Reviewed yesterday

Horrible Customer Service, Manner less & Discriminatory Staff.Everybody at this Location is on power trip & nobody looks into your complaints. This place is very Unprofessionally operated.Been their Customer for 16 years but i have decided not to visit this place again after multiple incidents.Shame...More

Review collected in partnership with Caesars Entertainment
Date of stay: November 2018
Thank Travelforinfo
Hotel's Favourite
Reviewed 1 week ago

Our room was on the fourth floor. The room was very well appointed and very clean. We are happy that a small fridge and coffee maker are in the room. We spend some time in the Casino...and enjoyed that experience. The service was excellent in...More

Review collected in partnership with Caesars Entertainment
Date of stay: November 2018
Thank michaelsK7639HL
Response from Mitchell A, Social Media Coordinator at Harrah's MetropolisResponded 1 week ago

Hi , Thank you for sharing your experience with us. We love the buffet as well and we are glad you had such a great experience. We look forward to your next visit with us soon.

Reviewed 3 days ago via mobile

The room had a bad strong odor of cigarettes and marijuana. It was on the 7th floor which was to be all nonsmoking. That floor is called The Luxery Floor for some reason. Maybe it’s because they give you a lotion and a bar of...More

Date of stay: December 2018
Thank EllenJoJo
Response from CarlaFiers, Customer Service at Harrah's MetropolisResponded yesterday

Hello Ellen, Thank you letting us know about your experience. I have passed this along our hotel management to remedy the issues. Thank you again and we look forward to seeing you soon.

Reviewed 3 days ago

We enjoy visiting this little casino! The staff is friendly and the slots are decent! You can go for an overnight visit or simply visit for a few hours! The hotel is great and offers comfortable beds...for a good night' sleep after an evening of...More

Date of stay: September 2018
Thank Debbie S
Response from CarlaFiers, Customer Service at Harrah's MetropolisResponded yesterday

Hi Debbie, Thank you for your review. We are excited that you like visiting us and we hope to see you again soon!

Reviewed 3 days ago

They offer a wonderful experience. The staff is very friendly and helpful. My wife and I go there quite frequently. The food is usually very good. The hotel rooms are very nice. Very comfortable beds.

Review collected in partnership with Caesars Entertainment
Date of stay: December 2018
Thank rebeccalT5923MH
Response from Mitchell A, Social Media Coordinator at Harrah's MetropolisResponded 3 days ago

Hi Rebecca, Thank you for sharing your experience! We are glad your stay was wonderful and you were able to enjoy the food. Thank you again and we can't wait for your next visit.

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
258
Price range
USD 70 - USD 157 (Based on Average Rates for a Standard Room)
Also Known As
Harrah`s Metropolis Hotel Metropolis
,
Harrahs Metropolis Hotel
,
Harrahs Hotel Metropolis
Location
United States > Illinois > Metropolis
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
258
Price range
USD 70 - USD 157 (Based on Average Rates for a Standard Room)
Also Known As
Harrah`s Metropolis Hotel Metropolis
,
Harrahs Metropolis Hotel
,
Harrahs Hotel Metropolis
Location
United States > Illinois > Metropolis
Photos
Traveller (93)
Room & Suite (32)
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Questions & Answers
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46terryt
27 November 2018|
AnswerShow all 6 answers
Response from mollycloud121 | Reviewed this property |
Yes, a work out room
0
Votes
46terryt
27 November 2018|
AnswerShow all 5 answers
Response from Catherine B | Reviewed this property |
Their website does not indicate a gym. If there is, they will probably figure out a way to charge you for it. They are add-ons that are not disclosed until you check-in and/or out. Unless you are insistent on the casino... More
0
Votes
georgej42
5 August 2018|
AnswerShow all 9 answers
Response from Mike T | Reviewed this property |
I have never seen one. Thanks, mt
1
Vote
Room Tips
"Ask for a non smoking room if you are not a smoker. These rooms are very clean and smell so fresh."
michaelsK7639HL
1 week ago
Read review
"Ask for the 65th floor. Beautiful rooms."
marycE324KO
2 weeks ago
Read review
"Rooms are spacious and comfortable"
nanasandraa09
5 weeks ago
Read review
"ask for near elevator room"
Z7662DBraymondl
6 Nov. 2018
Read review
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