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All reviews my dad standard fare other hotels enjoyable stay waffles nice staff very nice hotel rooms are clean nice room bed was very comfortable the breakfast area desk clerk motel patti toaster florida furnishings
We found this motel clean, the beds and pillows were very comfortable, and the staff was very friendly. It was in a safe location in town with easy access. He gave us a great recommendation for a restaurant as well. I recommend this motel!
Response from Patti D, General Manager at Super 8 by Wyndham MattoonResponded 2 weeks ago
Thank you for taking the time to respond to the survey. We at Super 8 want you to know that you are very important to us and we appreciate your feedback. Thanks for choosing us and we hope to see you again in your travels!
Was very clean, quiet and relaxing. Close to the race track and had trailer parking. They had shade trees we are able to grill under and could put dog out. We ate inside and rested before heading to race.
Thank Becky C
Response from Patti D, General Manager at Super 8 by Wyndham MattoonResponded 5 September 2018
Thank you for responding! We hope to see you again in your travels!
We asked for non smoking and although they said the room was non smoking it was on the second floor that was smoking. We could smell it in our room and was strong in the hall. If you are going to have smoking rooms don't...More
Thank Sue H
Response from Patti D, General Manager at Super 8 by Wyndham MattoonResponded 20 August 2018
Thank you for responding, your feedback is appreciated. We apologize if your stay had any issues. We do allow smoking in one area of the hotel to accomodate our smokers. Please if you have any issues notify the front desk so they may be resolved....More
My parents and I stayed at this hotel from July 11-14, 2018 to attend a family funeral in the area. We arrived around 8:45 pm the first night and were put in a smoking room (one entire hall is smoking) -- none of us smoke...More
Thank Teresa G
Response from Patti D, Owner at Super 8 by Wyndham MattoonResponded 17 July 2018
Thank you for taking the time to respond! . We strive to see that our guests have the best experience possible. I do apologize at your arrival we did not have a nonsmoking room available as we were busy but glad it worked out the...More
I booked my reservation through Wyndham for 3 nights for $190. Somehow or other my reservation got "lost" & they only had me for 1 night. I did not know this until I went to check out. They "out of the kindness of their hearts"...More
Thank Wayne A
Response from Patti D, General Manager at Super 8 by Wyndham MattoonResponded 2 July 2018
I do apologize for any issues while our guest. What we refunded you was the difference between the amount you were charged and the amount that your reservationist quoted you. The difference in the two was $10.00. When I checked your reservation through...More