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All reviewsrecommend this hotelstayed herefront deskliving areasuper nicehot tubroom was largeexcellent hotelsteak and shakeoff the highwayup to dateright next doorfree breakfastbiscuits and gravystay there againwafflespopcorn
We were made to feel at home right away. All staff was friendly and helpful. I want to specially acknowledge Ms Alice and Diana. They were keeping the breakfast stocked and were SO great. Hotel was clean and we really enjoyed the pool and hot...More
I was pleasantly surprised! This is a very clean and nice hotel to stay at. I was told it was 20 years old but had been renovated and is just as nice if not nicer than more expensive hotels in the area. I did not...More
Response from Courtney M, General Manager at Comfort Suites MattoonResponded 8 March 2018
Thank you for your feedback regarding your stay! We are pleased to hear that your stay with us exceeded your expectations of our hotel. We are pleased to hear the rate of the hotel was able to meet your needs for your stay. We apologize...More
We stayed one night! Customer service was wonderful! I was greeted by name when I arrived and had never stayed here before. Breakfast was good and multiple choices. Kids loved the small waffles. The only thing could have made this stay better is the pillows....More
Stayed here for 2 nights Dec 2017 for baseball camp at EIU. Excellent stay, the suite was clean and comfortable. Enjoyed having 2 TVs and the extra living area. The breakfast was great. Front desk staff was helpful and friendly. I would stay here again...More
Thank Margie J
Response from Courtney M, General Manager at Comfort Suites MattoonResponded 2 January 2018
Thank you for your feedback regarding your stay. We appreciate you taking the time to leave us your feedback. We appreciate you choosing to stay with us while you were in the area for a baseball camp at EIU. We are pleased to hear that...More
Typical of this brand of the Choice family, clean, quiet, comfortable. The staff was nice and friendly/helpful. Room was large and well equipped. Easy to find from I-57. If i'm ever up this way again I'll probably stay here again.