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Holiday Inn Express Hotel & Suites Mattoon

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Traveller (1)
Room & Suite (15)
Dining (4)
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Overview
  • Excellent62%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (156)
There are newer reviews for Holiday Inn Express Hotel & Suites Mattoon
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LanguageEnglish
93
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All reviewscracker barrelplenty of parkingrooms are cleanpancake machinenewer propertylarge bathroompets are allowednice hotelwithin walking distancehome depotcontinental breakfastgreat breakfaststaff was very friendlyoff the highwayyogurthieil
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41 - 45 of 155 reviews
Reviewed 29 June 2015

This is a very nice H.I. The rooms are good sized with a very comfortable bed. Very very clean . The rooms are a bit dated but cleanliness makes up for that. Great customer service ( early check in for our rooms to arrive at...More

Thank whoa3050
Response from Stephanie P, General Manager at Holiday Inn Express Hotel & Suites MattoonResponded 16 July 2015

Dear Whoa3050, Thank you so much for your review. We are so excited to hear about your stay. Our staff takes a lot of pride in the experience we provide. We are happy that yours was great. Providing a clean and friendly environment is very...More

Reviewed 17 June 2015

We've stayed here a few times now and it's probably the best choice in Mattoon, IL. The rooms are clean and comfortable. It's nothing fancy but good for a small town. On our most recent visit, the 2nd floor reeked of cigarette smoke on the...More

Thank JoyBlaser
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites MattoonResponded 3 July 2015

Dear JoyBlaser, Thank you for staying with us again and taking time to post a review of our property. I am really happy that you are satisfied with the level of cleanliness in our hotel and enjoyed the breakfast and our pool area. On the...More

Reviewed 13 June 2015

This property was right on our route to Michigan. So we stayed two nights - one going up and one coming back. Excellent both times. Staff was most accommodating, facilities were excellent, and the breakfast was great.More

Thank Charlie P
Response from Stephanie P, General Manager at Holiday Inn Express Hotel & Suites MattoonResponded 16 July 2015

Dear Charlie P, Nothing makes us happier than we our guest use the word excellent when describing their stay. We are so happy to hear your were satisfied on both of your stays. Thank you for your review and we hope to see you again...More

Reviewed 27 May 2015

Clean and comfortable with friendly, helpful staff. Quiet room with mini fridge and nice TV with good reception. Easily controlled AC/heat. Lots of variety in the breakfast - everything from eggs/bacon/biscuits and gravy to fruit, cereal, oatmeal, pancakes. Convenient location.More

Thank jenkaa
Response from Stephanie P, General Manager at Holiday Inn Express Hotel & Suites MattoonResponded 16 July 2015

Dear Jenkaa, Thank you for your kind review of our property. I am glad to hear you were pleased with the cleanliness of our hotel. The staff works hard to provide a pleasant experience for our guest. I do hope your travels will bring you...More

Reviewed 5 May 2015

I opted for the Holiday Inn Express because it was farther away from the highway, smart choice. The hotel is very, very quiet; sure it was a Monday night; it quiet. It is clean with a good staff too. The hallways are well lit, which...More

Thank B W
Response from Stephanie P, General Manager at Holiday Inn Express Hotel & Suites MattoonResponded 7 May 2015

Dear Valued Guest, We are so glad you ended up at our hotel and even happier to hear we will be your hotel when you are in the area. Our staff works hard around the clock to make sure the hotel is nice and clean...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Restaurant
Hot Tub
Tennis Court
Indoor pool
Details
Price range
USD 102 - USD 153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mattoon
#4 Business Hotel in Mattoon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 102 - USD 153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mattoon
#4 Business Hotel in Mattoon
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1)
Room & Suite (15)
Dining (4)
Pool & Beach (1)
Questions & Answers
Ask a question
Spelevator D
24 January 2017|
Answer
Response from TravelBoy8491 | Reviewed this property |
I don't know. Call the hotel directly
0
Votes
spelevatordover
12 January 2017|
Answer
Response from Stephanie P | Property representative |
If you have additional questions about the hotel and its ownership please feel free to contact me directly at the hotel. Stephanie Packer Area General Manager 217-235-2060
0
Votes
Spelevator D
11 January 2017|
AnswerShow all 2 answers
Response from Stephanie P | Property representative |
Hi, The Hotel was built in 2008 and is owned by AHIP. If I can assist you in any way please let me know.
1
Vote
Room Tips
"Room 127 was great for having a pet (close to an exit door)."
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"3rd floor is always a good choice, no one stomping around like a Clydesdale above you."
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"ask for room on West side (back side of hotel) to avoid any chance of I-57 road noise"
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"Our first floor room on the end was fine, although we did hear a screaming baby on and off. Mostly on."
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