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Holiday Inn Express Hotel & Suites Mattoon

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Holiday Inn Express Hotel & Suites Mattoon
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147 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Mattoon
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Showing 146: English reviews
Terre Haute, Indiana
Reviewed 21 December 2014 via mobile

I contemplated this hotel or the Quality Inn which was a little cheaper. But this was well worth the extra price. The room I had was spacious and comfortable and when I mentioned at the desk I wanted somewhere quiet, she gave me the room on the top floor all the way to the end of the hall. I didn't...

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Helpful?
Thank Patches S
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear PatchesS, We are so glad you decided to stay with us and are even more excited you enjoyed your stay. I am sorry you did not get your waffles. Next time try our pancake machine they are fantastic. Thank you for reviewing our hotel and we hope you will visit us again. Sincerely, Stephanie Packer General Manager

Anoka, Minnesota
Reviewed 13 November 2014

First impressions are important to me. When I entered the hotel tonight, I waited patiently while Matt finished what he was doing at the computer. He finally said "what can I do for you" I explained I had a reservation and told him my name. Still no hello or acknowledgement that I was a platinum member. He then said "do...

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Helpful?
Thank Boopy04
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear Boopy04, First I would like to thank you for taking the time to review our hotel. We are very disappointed to hear that you were not completely satisfied with your stay. IHG Reward recognition is one area we are working to improve. We have been working on getting team members to understand that offering the points is not the...

Chillicothe, Illinois
Reviewed 4 November 2014

Being welcomed by first name and a warm smile is what keeps me coming back. I have stayed at this property since their opening. Having family in the area, and working with EIU on different projects brings me to the area. The HI Express staff always assure that every need is met. Hotel is extremely clean, and keeps everything updated...

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Helpful?
Thank Gretchen T
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear Gretchen, It is always a pleasure to have you at our hotel. You have become part of our family. We would like to thank you for your loyalty and we truly look forward to each and everyone of your visits. I would also like to thank you for continuing to leave feedback about your experiences. We can't wait to...

Yorkville, Illinois
Reviewed 14 October 2014

Nice hotel great place stay,thought the price was a little high for the area. Im also a aarp and priority club member and it was still a little high.Would look around there is other nice hotels in the area.

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Helpful?
Thank john h
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear John, Thank you for taking to the time to leave your feedback. We are glad you think that our hotel is a nice place to stay. We are sorry to hear that you felt your rate was a little high. Our hotel is priced comparable to hotels similar to ours in service and value in the area. Thank you...

Rosemont, Il
Reviewed 14 October 2014

I have stayed at this location a few times over the years. My children have attended Eastern IL Univ. I was there Oct 4th for the night. The agent who took my phone reservation was helpful and very polite. Check in was a breeze and the room was comfortable and clean. Didn't take advantage of the morning breakfast...the hotel is...

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Helpful?
Thank Kate60018
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear Kate60018, Thank you for recommending our property. We know you have a lot of choices for lodging so we are very grateful you picked us. Our staff works hard to provide a clean and friendly environment and we love when our guest notice. Hope to see you again soon. Thank you Stephanie Packer

Saint Louis, Missouri
Reviewed 6 October 2014

Our family is looking for a good hotel while visiting my daughter at school. Hampton Inns or Hilton companies are usually 1st choice. We stayed last year in a Hampton in Effingham for parents weekend, but this year wanted someplace closer to Charleston. We thought we would try a Holiday Inn Express. We checked in on 9-26-14 at 7:00pm. A...

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Helpful?
Thank Catherine R
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear Catherine, I am very upset to hear that your stay did not meet your expectations. We try very hard to create a pleasant experience from check in to check out. I am glad you shared these issues with us. We are always looking for ways to improve and get better. Will take this information and learn from it. We...

Roscoe, Illinois
Reviewed 19 September 2014

We picked this hotel based on other Trip Advisor comments and were very pleased with our stay. The lobby was very clean, the front desk personnel was friendly and helpful, and the room was comfortable, clean and spacious. We were pleasantly surprised to find there was a whirlpool as well as the swimming pool. The workout room was sufficient to...

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Helpful?
Thank Randalea
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear Randalea, We are glad to hear that your stay lived up to your expectations. Providing our guest with the best experience possible is our goal. Our staff takes great pride in taking care of our property, making sure it is guest ready everyday. We appreciate you taking the time to leave your comments and will be looking forward to...

Minneapolis, Minnesota
Reviewed 30 August 2014

The Holiday Inn Express - Mattoon is located about 1-2 miles directly east of downtown Mattoon, Illinois. It is also located about a block west of I-57 off of the Highway 16 exit. Surprisingly it was a little difficulty to find the correct exit off the Interstate as there are two Mattoon exits. We were arriving from the South and...

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Helpful?
1Thank rockyjoe
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear Rockyjoe, We are glad we were able to accommodate your family. Our staff is always happily waiting for an opportunity to provide a great experience. We are happy you found our hotel clean and the breakfast good. We hope your travels will bring you back our way again. Thank you Stephanie Packer General Manager

Trilla, Illinois
Reviewed 9 August 2014

Hello to all, our names are, Theron & Peggy Kuhn. It will soon be 3 yrs ago that a tornadic wind blowed a 12 ton plus tree on our house. Making a very long story short, we spent 4 months at the Mattoon H.I.E.. After about a week we opted for good o room 300. It was layed out perfect...

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Helpful?
1Thank theron k
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Theron, Thank you for your review of our hotel. You and your wife were a pleasure to have and you will forever be a part of the Holiday Inn Express Family. We look forward to your visits with the grand kids. Our staff loves to get to know our guest and I will be sure to show them your nice...

Illinois
Reviewed 8 August 2014 via mobile

We love staying here. Even though this hotel has been around several years, it still feels like new. It's clean, the staff is super friendly and it's a great location for anyone visiting Eastern Illinois University or traveling I-57.

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Helpful?
Thank Michelle C
Stephanie P, General Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review

Dear Michelle, Thank you so much! One of our favorite things to hear is how new the hotel still looks. We have the best staff around and they work hard so that our guest can have that feeling. To hear our guest say " I love staying here" is like winning the lottery to us! Thank you for your loyalty...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
New hotel in Mattoon, Illinois boasts excellent facilities! Welcome to the new Holiday Inn Express Hotel & Suites in Mattoon near Lake Land College and Eastern Illinois University. Our Mattoon, IL hotel is the perfect choice for both corporate and leisure travelers. Families looking for lodging in Mattoon, Illinois will not be disappointed by our hotel, located just off I-57 between Effingham and Champaign. We offer you close proximity to many local attractions, including the Lincoln Log Cabin State Historic Site, Fox Ridge State Park and the Douglas-Hart Nature Center. Other nearby activities include Lake Mattoon, the Rockome Gardens and shopping at the Tanger Outlet Mall. Business travelers will be impressed by the convenience of our Mattoon, IL accommodations. Situated in a suburban area of Mattoon, Illinois, the hotel is close to several companies, including RR Donnelley, Mediacom, Lender's Bagel Company and the Sarah Bush Lincoln Medical Center. In addition, we provide a business center with a fax machine, printer, copier, a public computer and free high-speed, wired and wireless Internet access, so you can stay in touch. While staying in Illinois, you can enjoy our choice hotel amenities, which include a 24-hour fitness center, a heated indoor pool, spa and a complimentary hot breakfast bar. Book your reservation now to enjoy our great Mattoon, IL hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Mattoon

Address: 121 Swords Dr, Mattoon, IL 61938-9758
Region: United States > Illinois > Mattoon
Price Range: $143 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mattoon 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Mattoon
Holiday Inn Express Mattoon
Mattoon Holiday Inn
Hotel Style:
#1 Family Hotel in Mattoon
#4 Business Hotel in Mattoon
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Mattoon staff and other travellers.
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3 months ago
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Clinton, Arkansas
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Questions? Get answers from Holiday Inn Express Hotel & Suites Mattoon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from elevators - minor noise, but probably annoying to some”
952gaylel, 23 Aug 2016 | Read review
“The rooms at the back of the hotel get full sun so you might want to ask for a room at the front if you don't like the heat.”
RSJ999, 16 Jun 2016 | Read review
“Ask for top floor.”
Janice1978, 14 Apr 2016 | Read review
“Upstairs, end room is the way to go!”
mbeilders, 28 Feb 2016 | Read review
“We should have asked for the top floor. Footsteps on our ceiling. Not bad, though.”
Vickys-Guy, 31 Dec 2015 | Read review
5 of 5