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Hampton Inn & Suites Chicago Southland-Matteson

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Hampton Inn & Suites Chicago Southland-Matteson
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370 Reviews from our TripAdvisor Community

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Showing 369: English reviews
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Lawrenceburg, United States
Reviewed yesterday NEW

Our room was upgraded upon check in which was great. The room was clean and there were extra towels, washcloths. All of the bedding and the bath area were white which is always a plus. I don't find most beds comfortable, but slept well on the bed, not too sore. The staff were friendly and nice. The free breakfast had...

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Helpful?
Thank 940stefanieb
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 30 October 2016

We chose this hotel over others in the area based on Tripadvisor reviews, even though it's a detour off I-80. Good choice! Clean, quiet and comfortable room and bright lighting throughout. But above all, excellent people. Everyone we encountered seemed genuinely happy and welcoming. What really blew us away was the breakfast area. As Diamond members we've stayed at a...

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Helpful?
1Thank Lucky_Eddie
About Hotel's Favourite Review
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for being a Diamond member! It is good to know our staff impressed you during you stay here at the Hampton Inn & Suites Chicago Southland-Matteson. Thank you for such a good review and we will be sure to let the staff see it. Please return again soon.

MATTESON, United States
Reviewed 2 days ago NEW

The hotel is next to a variety of stores and restaurants. You can go to many fast foods restaurants. I have stayed at this location in the past. The breakfast is good as well. Could add a few more items in the meat department, otherwise it is a very comfortable place to stay. Very cozy and relaxing for a couple.

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Thank jennifertL5278HT
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you enjoyed a relaxing stay here with us and we would like to thank you for returning. Your good review is appreciated.

Reviewed 5 days ago NEW

This franchise should write a book on how to do it right! I called for an early check in the day of my arrival. Fatima(hope I'm spelling her name correctly), at the front desk did some checking and was able to get me in early. Once checked in, I found most likely the cleanest hotel room I've seen in quite...

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Helpful?
Thank pooch53218
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

It is nice to know our staff helped make your business stay here at the Hampton Inn & Suites Chicago Southland-Matteson a good one. We will be sure to let them know. Thank you and please return again soon.

Reviewed 1 week ago

Let me start by saying ALL of the staff were awesome, although I think the young men that do the cleaning of the rooms should be doing something else in the Hotel, guys that young barely want to clean their own rooms let alone clean up after someone else in a hotel. They were nice but not good at cleaning....

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Helpful?
Thank duanar2017
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for taking the time to discuss the disappointment you experienced during your stay at our hotel . Your feedback is essential to our future success! Unwelcome problems can always arise, but our goal is to have them addressed promptly by staff members so our guests are not inconvenienced. We are in the process of evaluating opportunities for improvement...

Erie, United States
Reviewed 2 weeks ago

Water pressure sucks but rooms are clean and hotel staff was great. I stayed here for 3 months a few years ago, not much has changed including the shower water pressure. The free internet works great for emails and some google but if your plan is to stream a video you will need to pay the extra money for high...

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Thank R4717FHchristopherb
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for letting us know how clean you think our hotel is. Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon.

DOLTON, United States
Reviewed 2 weeks ago

Awesome place to stay for a last minute get away!! The staff was warm and welcoming and the rooms were spotless! Didn't experience breakfast due to the great comfort of the bed. I've stayed at Hamptons before, and being there on this trip brought back fond memories of a great place to stay. I will definitely recommend it to family...

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Helpful?
Thank Rosalind J
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you enjoyed sleeping here at the Hampton Inn & Suites Chicago Southland-Matteson. Thank you for such a good review and we look forward to hosting you again.

Oklahoma City
Reviewed 4 weeks ago

We stayed at the Hampton Inn hotel in Mattison, IL. We were there to attend a memorial/funeral for a family member. The staff was great, very helpful and friendly. Considering the reason we were there our stay was pleasant.

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Helpful?
Thank Dan H
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for taking the time to give our hotel a good review. We are glad you found our staff helpful during this time and hope you will return under better circumstances.

McKinney, Texas
Reviewed 18 January 2017

I was in town to plan and attend my mothers funeral. We arrived at the hotel around 11:30PM. Check in was smooth and the front desk staff were extremely friendly. The offered us bottled water and because we had a connecting room they needed, they upgraded us to a double suite, which was a greatly appreciated. The location of the...

Review collected in partnership with Hampton
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Helpful?
Thank 600dauner
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Our condolences on the loss of your mother. We are glad to have been able to ease you stay here and hope you will be able to return at a better time. Thank you for taking the time to review our hotel.

Chaumont, New York
Reviewed 16 January 2017

I was a little disappointment that the pool was being reanivated when I was there but over all a great hotel to stay at. The breakfast in the morning was a good thing to wake up to. The late night staff at the front desk help in directing to a good place to eat on a Tuesday evening.

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Helpful?
Thank Scottbarlley
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad our staff made your stay an enjoyable one. Thank you for your good review and we hope you will be returning again the next time you are in our area.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Set just off of I-57, the Hampton Inn & Suites Chicago Southland - Matteson hotel in Matteson, IL is your perfect choice just outside of downtown Chicago. All hotel guests can take advantage of our free, hot breakfast buffet daily and 24-hour Suite Shop. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more   less 

Additional Information about Hampton Inn & Suites Chicago Southland-Matteson

Address: 20920 Matteson Ave, Matteson, IL 60443-2102
Region: United States > Illinois > Matteson
Price Range: $186 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Chicago Southland-Matteson 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn And Suites Chicago Southland-Matteson
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago Southland-Matteson staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago Southland-Matteson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the top floor at then end of the hall. Never heard another guest.”
 of 5 bubbles pooch53218, 18 Feb 2017 | Read review
“Corner double queens have a sleeper sofa.”
 of 5 bubbles 527jeffn, 26 Aug 2016 | Read review
“Our room was great--2 queen beds, beautiful bathroom--wonderful”
 of 5 bubbles 902AnnetteB, 22 Aug 2016 | Read review
“In another hotel”
 of 5 bubbles creditbiz, 18 Jul 2016 | Read review
“Maybe stay in a front side room as the sunset came right in the window in the evening.”
 of 5 bubbles WayneS841, 20 Apr 2016 | Read review
5 of 5