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Comfort Suites

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#9 of 15 Hotels in Marion
Certificate of Excellence
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Comfort Suites
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132 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Cape Girardeau, Missouri, United States
Reviewed 29 September 2015

This is a really nice hotel representing my favorite chain, Choice Hotels. It is a little hard to find, being off the main road, but it's worth the little bit of effort. Great breakfast, nice indoor pool, friendly staff. 5 stars!

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Helpful?
Thank Steve G
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Dear Valued Guest: I would like to thank you for taking the give us your feedback on your recent stay with us. We value and appreciate all feedback from our guests and we are pleased to hear you enjoyed your stay with us! Thank you again, and we look forward to seeing you again on your next trip to the...

Charlotte, North Carolina
Reviewed 24 September 2015

we arrived tired enroute from charlotte nc.with grand children. 9 y o and a 14 yr. My husband is handicapped. we needed accomodating facilities. we conceded to what was assigned. When the sun came up we opened the curtains and turned on lights. we were totally surprised at the filth in the room; the persons on duty that morning were...

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Helpful?
Thank n0rm25
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello Valued Guest, I would like to thank you for taking the give us your feedback on your recent stay with us. We value all feedback from our guest and use it to make improvements where they are needed. Please except my sincere apology for the cleanliness of you room not being as you expected. I have addressed this information...

Strongsville
Reviewed 8 September 2015

Very nice hotel, quieter than the others on the main road. Sits back a little, only a few years old. I recommend it if going to Marion IL area. A little tricky getting off the interstate due to construction. Lots of restaurants really close. Mall is close too.

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Helpful?
Thank Susan N
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent stay with us! All feedback from our guests is means a lot to us. We are happy to hear you enjoyed your stay while visiting the area and we hope to see you again on your next stay to Marion, IL. Sincerely, Amy Rogers Guest...

Indianapolis, Indiana
Reviewed 15 July 2015

Generally speaking, the Comfort Suites in Marion, Illinois is better than many of the Comfort motels that I have visited. Nevertheless, there were issues. First, an empty toilet paper roll was left laying on the sink counter; and the holder was left empty. Why leave such a minor (but blatant) detail unattended? Next, the odor issue described by some reviewers...

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Helpful?
Thank Old-Socialist
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, We want to thank you for taking the time to give us your feedback on your recent stay with us. First of all we would like to apologize for the problems you experienced during your stay. We strive to do our best for every guest so that they can have an enjoyable stay, and we are upset to hear...

Lucas, Texas
Reviewed 15 July 2015

There were no surprises at this hotel. Our room was clean and comfortable. Linens were high quality which is important to us. Hotel follows current trend in this class of hotel of having a self-serve hot breakfast. Not gourmet but pretty good. Great for value traveller. Overall very reasonably priced. We were just passing through so this was an overnight...

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Helpful?
Thank CoolPapaGreen
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to give us a review on tripadvisor! We always enjoy hearing from our guest, even the sometimes not so good stuff. Without it, we wouldn’t know what it is that our guest’s like and dislike. We are happy to hear everything was to your likes. Again, thank you and we hope to see...

Winnipeg, Manitoba, Canada
Reviewed 13 July 2015

Hotel was nice and clean. Rooms were spacious and beds were very white, crispy and very clean. The hotel staff were very friendly and helpful. The breakfast was plentiful and tasty!! Would stay again!!

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Helpful?
Thank 199maggieh
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello Maggie: Thank you for taking the time to leave us a review on your recent stay with us. We value and appreciate all our guest’s comments and we are delighted to hear you enjoyed your stay. Thank you again, and we look forward to seeing you on your next trip to Marion! Sincerely, Amy Rogers Guest Service Manager

Reviewed 5 July 2015 via mobile

Was an okay room for us being in a crunch to find a place to stay for the night. Our first room smelled really badly...Like sour towels left in the washer.The air was thick as if the hvac wasn't working properly. Reported the issue and was moved to a room across the hall. Same issue.Thick, musty air. Bathtubs were not...

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Helpful?
Thank Hannah H
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello Hannah H., Thank leaving us a review on your recent stay with us at the Comfort Suites, Marion, IL. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the smell with your room and the A/C unit not working on your recent visit. I have shared your feedback with our maintenance team...

Orlando, Florida
Reviewed 28 June 2015

We were in search of a smoke-free, pet-free hotel and found this Comfort Suites. It was exactly what we wanted. The hotel room was clean, wide, and had no smells whatsoever. The bed was comfortable and the employees were friendly. The price was very reasonable. This is a good place to stay.

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Helpful?
Thank Mary Lou B
hp_csm, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking your time to give us a review on your recent stay! We appreciate and value all of our guest’s feedback. It tells us what we are doing right and where we can use improvement. We are happy to hear that you enjoyed your stay and we hope to see you back on your next trip...

Orlando
Reviewed 28 June 2015

Hotel was clean, staff was friendly, breakfast was what you'd expect from a hotel and not a resort (coffee was really good). My trip was a 22 hour each way in 3 days (long drive short amount of time) and I originally planned driving a different route home but this hotel's atmosphere made me not want to take chances ending...

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Helpful?
Thank aaronp293
hp_csm, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking your time to give us a review on your recent stay! We appreciate it very much. We are happy to hear you enjoyed your stay and glad you came back to join us for another night. The Hideout Steakhouse next door is highly recommended by our staff and the live piano is a nice extra....

Reviewed 21 June 2015

We stayed here for a softball tournament. I read the reviews and knew the facility was nice. I was aware of the soaker tub and it's setup did not bother us. The facility was clean and quiet despite a concert this weekend. The food was simple but tasty. The staff was very helpful and smiled ever time we were greeted.

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Helpful?
Thank Rhonda G
hp_csm, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking your time to give us a review on your recent stay! We appreciate it very much. We are happy to hear you enjoyed your stay and the staff joins me in thanking you for your kind words. Glad to see your games didn’t get rained out from all the rain we received that weekend! Again,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Whether you need to unwind or wrap up your work, Comfort Suites gives you the room you need. Spread out in oversized rooms with separate areas for working, sleeping and relaxing. ... more   less 

Additional Information about Comfort Suites

Address: 2608 W. Main St., Marion, IL 62959
Region: United States > Illinois > Marion
Price Range: $120 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Comfort Hotel Marion
Comfort Suites Marion
Marion Comfort Suites
Hotel Style:
#8 Business Hotel in Marion
#9 Family Hotel in Marion
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
3 questions
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Houston, Texas
over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Rooms starting at 100 seems very new.”
 of 5 bubbles TiwanaC, 28 Dec 2016 | Read review
“Go Elsewhere”
 of 5 bubbles Kayceyky, 6 Dec 2016 | Read review
“The air conditioner worked very well we slept good on the comfortable bed and never heard anyone in the hall or outside.”
 of 5 bubbles 616harpo, 3 Oct 2016 | Read review
“Always get a higher level room as you don't have to hear others making noise above you.”
 of 5 bubbles gg140, 21 Aug 2016 | Read review
“Partially updated ask for newer room. Make sure they have your wake up call written down if you need one.”
 of 5 bubbles rodh330, 20 Jun 2016 | Read review
5 of 5