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All reviewscinnamon rollsstayed herethe breakfast areapool area and poolnice hotelmaintained hotelfront desk staff was very friendlyplatinum memberroom was cleanbiscuits and gravywould definitely stay here againyogurthard boiled eggsnext morningfridge and microwaveone night stayvery nice stay
The hotel was clean and the employees were helpful. I'd stay here again. Breakfast is the standard fair in a nice sized room. My only negative comment is that the mattresses need to be replaced....the springs make noises when you move.
Response from HIExpres S, Social Media Champion at Holiday Inn Express Hotel & Suites Rockford - Loves ParkResponded 2 weeks ago
Thank you for taking the time to review our hotel. We are pleased to hear that your stay with us was great. Hope to see you again soon.
On a quick turnaround trip to Rockford, we were booked to stay at this hotel for a Friday night performance. I must say I was pleasantly pleased by the cleanliness of the room and the size. My room was a handicapped room which was quite...More
Response from HIExpres S, Social Media Champion at Holiday Inn Express Hotel & Suites Rockford - Loves ParkResponded 22 February 2018
Thank you Rosie313 for taking the time to review our hotel. We are pleased to hear that your stay with us was great. Hope to see you again soon.
We stopped for the night while returning from Florida, but were disappointed by the fact that the Holiday Inn Express in Loves Park was far below our expectations.
We have always been satisfied with the Holiday Inn Express facilities we've stayed in, but the one...More
1 Thank bcalsr1
Response from HIExpres S, Manager at Holiday Inn Express Hotel & Suites Rockford - Loves ParkResponded 7 April 2018
bcalsr1, I would like to apologize for not delivering you an exceptional stay and meeting your expecations. I understand your concerns and I am happy to tell you that we are starting a complete renovation for our property and we are installing another elevator so...More
Overall we had a very nice stay here- the room was very clean, desk staff were very friendly and helpful, the breakfast buffett was above average for this level of hotel (those little cinnamon rolls!) The bed in our suite was very comfy- a great...More
Response from HIExpres S, Social Media Champion at Holiday Inn Express Hotel & Suites Rockford - Loves ParkResponded 23 March 2018
Thank you justbeachy6 for taking the time to review our hotel. We apologize for the issues you encounter during your stay. We hope you give our hotel another chance to prove we are a 5 star hotel.
We stayed one night on a Saturday. We were a group of 4 ladies in town for a visit with friends. Our expectations were for clean, comfortable beds and a chance to sit in the hot tub and work out in the morning. Oh, and...More
Response from HIExpres S, Manager at Holiday Inn Express Hotel & Suites Rockford - Loves ParkResponded 15 March 2018
Thank you for taking the time to leave your valued feedback regarding your recent stay at our property. I am sorry to hear that we did not deliver an exceptional stay for you and your party. I completely understand your frustrations with having no...More