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Residence Inn Chicago Lombard

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Residence Inn Chicago Lombard
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171 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Jacksonville, Florida
Reviewed 4 October 2016 via mobile

I checked into this hotel today after not having been here for 4 months and the desk clerk knew who I was and welcomed me like I was Norm walking into Cheers. That felt good and made me feel as if they care about me as a resident of their hotel.

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Helpful?
Thank defazeo f
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Welcome back! Being a long term designed hotel makes it great that we have time to build great relationships with our guests. Have a wonderful stay at the Chicago Lombard Residence Inn.

Fayetteville, NC
Reviewed 2 October 2016 via mobile

I recently stayed at this Residence Inn while in Chicago on business. The location was close to where I had an appointment to meet clients. The staff, Cynthia and Ariel, can to my rescue by accepting a 98 page fax I needed for my meeting. They were wonderful. My room was clean and pleasant. It hotel is located near Yorktown...

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Thank melvinJT
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see your business trip to the area was successful! The front desk is always available to help with any meeting needs for our guests. I hope you had time to visit the Yorktown Mall while in town. We hope to see you again at the Chicago Lombard Residence Inn.

Davie, Florida
Reviewed 16 September 2016

Stayed here for seven nights in a studio suite (room 612) while visiting friends and family in the area. The room was clean and comfortable, big enough for two of us. Only downside was there is no way to separate the dressing area from the bedroom, so the light wakes up the one still sleeping. Compliments on the towels, which...

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Thank JSW155
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see our team took great care of you while staying at the Residence Inn Chicago Lombard. I will make sure Veronica is recognized for take great care of your room. We hope to see you again the next time you travel to the Lombard area.

Chicago, Illinois
Reviewed 7 September 2016

Stayed there for a total of 10 nights in a 2 bedroom bi level suite with the family. Excellent personnel.Very reasonably priced. Clean. Good Service. Breakfast ok. We had a quiet backlot location. Good proximity to Chicago, ORD, Brookfield Zoo etc. Jewel Supermarket, Walgreens just up the steet. Target around the corner. Located in a nice and basically more quieter...

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1Thank Frank K
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you and your family had a great stay at the Residence Inn Chicago Lombard. Our large two bedrooms have plenty of room for families and pets. We hope to see you again the next time you travel to the area.

Des Moines, Iowa
Reviewed 6 September 2016 via mobile

Recently stayed at this hotel after visiting friends in Chicago. These looked like apartments which have been converted as hotel. Individual units with 4 apts in each unit. We booked a room with 1 queen bed ( with a pull out sofa) since there were no rooms available with king size bed which is convenient for us with 2 children....

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1Thank Guptnand
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for staying at the Residence Inn Chicago Lombard with the family. It is nice to have all of the public areas (Breakfast Room, Workout Room, Guest Laundry, Business Center) in a separate building as we can keep these areas open 24 hours due to no guest rooms in the building. We hope to see you again the next...

Destin, Florida
Reviewed 23 August 2016

This is a great extended stay location. The room is wonderful with a full kitchen, refrigerator/stove with oven and microwave. It is very spacious with plenty of closet space. Breakfast has plenty of options. There are many restaurants and shopping close by.

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Thank Bchgrl607
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your kind comments about the Residence Inn Chicago-Lombard. We have just started our new breakfast with some great new options. We look forward to your next visit.

Salina, Kansas
Reviewed 22 August 2016

We stayed two nights and had two rooms. Lobby was noisy with kids in the pool getting out dripping and screaming when we arrived. Well those same 8 kids and family were staying above me and kept me awake all night. Called front desk twice, but it was never better for me. I finally moved to my son's room to...

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Thank Elizabeth W
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

This is clearly not how we want any guest to feel while staying at our hotel during the busy summer months. I have shared all of your comments with each team so we can make improvements moving forward. Thank you so much for taking the time to share your experience so we can improve moving forward.

Berlin, Germany
Reviewed 19 August 2016

I am checking out tomorrow, but just spent 32 nights here and was very impressed with the harmony and comfort this place offers. The staff is superb. Friendly, willing to go the extra mile or provide the added touch. Full breakfast is included as are 3 meal worthy spreads on Mon, Tues and Wed evenings. Pool, basketball hoop, pet-friendly, and...

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1Thank bjsadtler
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you enjoyed your time at the Residence Inn Chicago-Lombard. Our hotel is designed for guests who stay long term with our full size kitchens and home like feel. This gives us time to develop great relationships as well with our guests. We hope to see you again the next time you are in the Lombard...

Oswego, Illinois
Reviewed 17 August 2016

There are three extended stay hotels in a row in Lombard. This is by far the best of the 3. Townhouse like feel to the rooms with a wide array of rooms to choose from. Hot breakfast served each morning is delicious and a wide variety there as well. Fitness room is just 3 treadmills and weights and small, but...

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Thank E S
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad to see you enjoyed your stay at the Residence Inn Chicago Lombard. We have just implemented our new breakfast for the Residence Inn with many more new selections for our guests. Thank you for your kind comments and we will make sure our team is recognized for taking great care of you during your stay at the...

Aruba
Reviewed 27 July 2016

The check-in went smooth as the emloyee Efrain was very friendly. However, the hotel does not have elevators. Constant problems with the key card. The hotel is good located as there are many restaurants and shopping malls in the area. Premium Oulets Mall is about 30 mnutes away.

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Thank Ineke L
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your kind comments about Efrain. I will make sure he is recognized for his great service. Our key cards can be very sensitive at time depending on where they are stored. We continue look at options to avoid this issue that may occur at times. It is great to see you were able to enjoy all of...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Chicago Lombard hotel is a TripAdvisor Certificate of Excellence winner specializing in short or extended stays. Start your day with our complimentary breakfast buffet and end it at our free evening Residence Inn Mix, on a variety of weeknights. You will appreciate quick connections with our free WiFi and complimentary shuttle service within 5 miles of the hotel. Enjoy the thoughtfully designed suites perfect for an extended stay with 35 HD channels, warm fireplaces, full kitchens featuring stainless steel appliances, and large living areas. Located 1 mile from Yorktown Center and 4 miles from Oak Brook, we are conveniently located for leisure after you take care of business less than 2 miles away at the Highland Business District. Our Lombard hotel provides easy freeway and Metra access which gives you the chance to explore downtown Chicago just 20 miles away. After a long day, relax and take a swim in our outdoor pool, or enjoy our exclusive SportCourt(R). ... more   less 

Additional Information about Residence Inn Chicago Lombard

Address: 2001 S Highland Ave, Lombard, IL 60148-4995
Region: United States > Illinois > DuPage County > Lombard
Price Range: $144 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Lombard 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Residence Inn Chicago Lombard Hotel Lombard
Residence Inn Lombard
Lombard Residence Inn
Hotel Style:
#2 Family Hotel in Lombard
#4 Business Hotel in Lombard
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Lombard staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Chicago Lombard staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please try the Penthouse Suite for a great romantic stay.”
 of 5 bubbles llchappellfashions, 13 Jan 2017 | Read review
“Pent house rooms have lots of stairs and no elevators”
 of 5 bubbles WendyMomto4, 14 Dec 2016 | Read review
“Ask for a room away from the busy streets!”
 of 5 bubbles EnglishLight, 21 Nov 2016 | Read review
“Corner Rooms on high floors are quiet”
 of 5 bubbles 698nandanp, 14 Oct 2016 | Read review
“Able to have a good view of our car from the window, but otherwise not much sunlight. Perhaps an end unit would have more light.”
  • Studio Suite bedroom
  • Studio Suite living area
 of 5 bubbles JSW155, 15 Sep 2016 | Read review
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