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SureStay Plus Hotel by Best Western Chicago Lombard

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Traveller (52)
Room & Suite (18)
Dining (5)
Overview
  • Excellent48%
  • Very good35%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“waffles”(21 reviews)
“sausage”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star accommodation
All hotel details
Additional information
Offers from SureStay Plus Hotel by Best Western Chicago Lombard
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from SureStay Plus Hotel by Best Western Chicago Lombard
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (342)
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323 results
Traveller rating
144
115
44
13
7
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LanguageEnglish
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144
115
44
13
7
Show reviews that mention
All reviewswafflessausagegreek islands restaurantgreat priceyorktown mallhot waterthe breakfast arearooms are cleanthree nightsnon smokingbed was very comfortablegreat place to stayflat screen tvnice areaenglish muffinwould stay againoak brook
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1 - 5 of 323 reviews
Reviewed 3 days ago via mobile

Me and my husband stayed at this property for three days. It was the most pleasant stay with amazing complimentary breakfast. The best part was that they had hot and cold breakfast. The staff was extremely polite ,rooms were very very clean We loved every...More

Thank kanturasushma
Hotel's Favourite
Reviewed 4 weeks ago via mobile

Very clean, good choices for breakfast, and helpful manager. We had a 4 night reservation but had to leave early before our last night’ stay. The manager understood our circumstances and allowed us to get out of our last night fee free plus do a...More

Thank Kim P
Response from SilviaGonzalez1, Front Office Manager at SureStay Plus Hotel by Best Western Chicago LombardResponded 4 weeks ago

Dear Valued Guest, We are delighted to hear that our previous adjustment made your stay more pleasant.Your feedback is important to us and we will like to thank you for staying at the Surestay Plus Hotel. Thank you and hope to see you soon!

Reviewed 1 week ago via mobile

Mighty nice for the price! That sums up my review. Room clean and quiet, bed comfortable, staff pleasant, and the place feels safe. Great towels (one of my hot buttons to judge a hotel) in a clean and well equipped bathroom. Highly recommended for all....More

Thank Nitram2004
Reviewed 3 weeks ago

My partner and I stayed here for two nights at the start of our Route 66 trip. Check in quick and straight forward. Helpful staff. We had room 208, which was a good size room, very clean in all areas. Bed very comfortable. Breakfast ok,...More

Thank susieb20
Response from SilviaGonzalez1, Front Office Manager at SureStay Plus Hotel by Best Western Chicago LombardResponded 3 weeks ago

Dear Valued guest, Sharing your experience with us brings us joy, and it was a pleasure to accommodate your stay after a long trip.Thank you for staying at the Surestay Plus Hotel By Best western. We hope to welcome you back on your future stay!.

Reviewed 28 June 2018 via mobile

I called on a 7 hr drive to book a handicapped room since I was seeing a doctor the next morning after surgery. The girl on the phone misunderstood and thought I said for the next day. I corrected her saying I would probably be...More

1  Thank Ashley G
Response from SilviaGonzalez1, Front Office Manager at SureStay Plus Hotel by Best Western Chicago LombardResponded 4 weeks ago

Dear valued Guest, We appreciate you business and I will like to apologize on behalf of our staff for the inconvenience that you previously stated on your review. Rest assured that your comments will be shared with our team to allow us to improve on...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Wheelchair Access
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 65 - USD 111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Lombard
#3 Business Hotel in Lombard
#3 Romantic Hotel in Lombard
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 65 - USD 111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Lombard
#3 Business Hotel in Lombard
#3 Romantic Hotel in Lombard
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (52)
Room & Suite (18)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Coonie_72
30 July 2018|
AnswerShow all 2 answers
Response from Kim P | Reviewed this property |
From this hotel you can catch the Metra into Chicago from a station at Lilac Park, a couple miles from the hotel. Then you would connect with the EI in Chicago.
1
Vote
Kim P
10 July 2018|
AnswerShow all 3 answers
Response from SilviaGonzalez1 | Property representative |
Good Morning, Yes , our community does have sidewalks and a nearby Lilac Park that you can bike around in.
0
Votes
C S
23 November 2015|
AnswerShow all 3 answers
Response from Debkav | Reviewed this property |
It is hard to reach total perfection. With all hotels there might be a snag here and there. My two days at this hotel was excellent. Not one single complaint. The staff could not have been any nicer and helpful... More
0
Votes
Room Tips
"All the rooms are very good size."
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"Walking distance to Target, a mall, Harry Caray's Restaurant and a bus that is non-stop to Wrigley Field..."
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"beware the slippery bathtubs"
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"The entire building seemed to be very quiet."
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