We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Chicago South Lansing

79 reviews
Save
Traveller (3)
Room & Suite (16)
Dining (2)
Overview
  • Excellent59%
  • Very good22%
  • Average7%
  • Poor6%
  • Terrible6%
Travellers talk about
“front desk”(22 reviews)
“fitness room”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Chicago South Lansing
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (79)Write a Review
Filter reviews
78 results
Traveller rating
45
17
6
5
5
Traveller type
Time of year
LanguageEnglish
45
17
6
5
5
Show reviews that mention
All reviewsfront deskhousekeeping stafffitness roomquiet roomindoor poolvery nice hotelother hotelslupecleanlinessil
FilterEnglish
Updating list...
1 - 5 of 78 reviews
Hotel's Favourite
Reviewed 3 weeks ago

The holiday Inn Express and suites is a very nice hotel. The Staff was very polite and on top of everything. Lupe the hotel manager was outstanding. I travel weekly so the front desk staff is very important to me. Check in/out was quick and...More

Thank Brian C
Reviewed 5 December 2017 via mobile

Adam was absolutely the best! After having such a long tiring day from life and work. Adam's pleasant demeanor and kind service was so much appreciated! Thank you so much Adam for being my husband and I most pleasant moment after our long day we...More

Thank Veronica L
Reviewed 4 September 2017

Pleasant hotel & staff, nice room, fairly comfortable bed -- pillows were poor, and the front desk had nothing firmer to provide to us. Breakfast was ok. As usual, we left a tip in the room for the housekeeping staff upon checkout. What I didn't...More

Thank Dana A
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago South LansingResponded 19 September 2017

Hi Dana A, Thank you for taking the time in posting a review about our property on TripAdvisor. I appreciate the high rating you gave us in terms of location. I am sorry, though, for the disappointments you had with the pillows. I have taken...More

Reviewed 27 June 2017

I have stayed in Holiday Inn hotels many times before but never have I had such an awful stay. First off, this hotel is in somewhat of a seedy area. Not horrible, but not great. My room, although clean, only had conditioner. No shampoo or...More

Thank RJurman
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago South LansingResponded 12 July 2017

Hi RJurman, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. I would like to apologize for any inconvenience the noise from other guests may have caused you....More

Reviewed 23 May 2017

I recently visited this hotel. Friendly staff, quiet room, clean, close to good selection of places to eat. did not use breakfast because I had to be at the customer very early. But happy with my stay and slept well. Easy access to highway

Thank Loouis S
View more reviews
PreviousNext
12345616
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room Service
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Restaurant
Hot Tub
Tennis Court
Details
Price range
USD 121 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 121 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (3)
Room & Suite (16)
Dining (2)
Pool & Beach (2)
Questions & Answers
Ask a question
drhud218
26 July 2016|
Answer
Response from Danny R | Reviewed this property |
Great area with many restaurants and shops. Felt safe there with my family with kids.
1
Vote
drhud218
26 July 2016|
Answer
Response from Keith H | Reviewed this property |
The area is a mix of light commercial businesses and several hotels. We walked several blocks to a nearby restaurant that evening for dinner.
0
Votes
Lydia S
19 August 2014|
AnswerShow all 2 answers
Response from Rahul P | Property representative |
While there are many of the major chain restaurants close by, we try to direct our guests toward unique places they would not find anywhere else, depending on the atmosphere and cuisine they are in the mood for. Without any... More
0
Votes
PreviousNext
12
Room Tips
"bring your own pillow."
Read review
"If the front desk person has a positive attitude you'll always have a positive stay."
Read review
"311, you can not go wrong..."
Read review
"Pleasant views from both sides. Quiet and comfortable."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing