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BEST WESTERN Joliet Inn & Suites

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#6 of 23 Hotels in Joliet
Certificate of Excellence
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208 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Vienna, Illinois
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

We stay in the Joliet Best Western every time we visit the area. It is convenient, quiet, clean, and comfortable. The entire staff has our comfort as a priority. Many folks come to this hotel time after time and are greeted with affection upon arrival. Guests always feel welcome at the Joliet Best Western.

Review collected in partnership with Best Western

Helpful?
Thank SirOldDirt
1 review
Reviewed 22 October 2016

Drove all night to find a bed with bugs and blood stain on sheet with dirty sheets that looked like not washed. NEVER AGAIN! This was during 10/12/2016 - 10/13/2016 at Best Western Inn Joliet. NO THANKS! I have pictures.

Helpful?
Thank James G
San Francisco, California
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 October 2016

The front desk clerk was very nice at the Best Western in Joliet, Illinois. The air conditioning was broken in our first room, so she kindly moved us to the Presidential Suite. The room was a nice, large size with plugs everywhere, and a comfy pull-out sofa bed. We arrived late at night after a long drive during a huge... More 

Helpful?
Thank AmysmA
Pana, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2016

Pradip & Jay are personable and caring. They have a beautiful hotel. The housekeepers deserve a big "Thank You!" for all they do to tidy our room and keep it clean. Thank you Heather for booking, "the quietest room in the hotel" for us. We travel with a service dog so it's nice that she didn't have to be on... More 

Helpful?
Thank Grandmak6951
1 review
Reviewed 27 September 2016

Great, clean, and quiet hotel. Alot of personal touches. Perfect for business and pleasure. Breakfast was extravagrant... Establishment is clean and maintained well... Staff is pleasant and respectful

Review collected in partnership with Best Western

Helpful?
Thank ramicab
Bartonville, Illinois, USA
Level Contributor
4 reviews
4 hotel reviews
Reviewed 6 September 2016

We just had an excellent stay at this hotel. The room was clean, the bed was comfortable, everything worked, no problems. The staff was friendly and courteous. Check-in was a breeze, as well as check-out.

Review collected in partnership with Best Western

Helpful?
Thank deborahj617
Roseville, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2016

Decided to stop for the night on our way home from a recent vacation. When ever we are traveling we try to stay at a Best Western. We have always fount the rooms to be clean and comfortable and staff very courteous.

Review collected in partnership with Best Western

Helpful?
Thank 664geralds
Greensboro, North Carolina
Level Contributor
825 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
Reviewed 23 August 2016

Nothing positive to say, I'm afraid. Worn out place, didn't feel welcome, didn't feel safe, hate the soap and shampoo dispensers in the shower. Refrigerator didn't work, overcharged for a room with just one DOUBLE bed. Hotel needs a lot of work.

Helpful?
Thank rryan313131
Longmont, United States
1 review
Reviewed 4 August 2016

Hotel was "easy on-easy off", clean, with a friendly staff. Close to restaurants and shops. There was a strong odor of cigarette smoke in our initial room. Staff quickly moved us to a larger suite with no problem. Pool was clean. Breakfast options were perfect for our family of four.

Review collected in partnership with Best Western

Helpful?
Thank Elizabeth B
South Lebanon, Ohio
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2016 via mobile

Came into town for the taste of joliet. Instead of driving back to chicago..decided to get a room close to the taste...stayed at the best western..very close to the taste..the hotel was affordable..clean..and very very accomodating...only stayed overnight..but thoroughly enjoyed my stay..hotel staff was extremely nice as well...

Helpful?
Thank Teresa C

5 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN Joliet Inn & Suites

Address: 4380 Enterprise Dr, Joliet, IL 60431-8309
Region: United States > Illinois > Joliet
Price Range: $128 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Joliet Inn & Suites 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Joliet Inn And Suites
Best Western Joliet Hotel Joliet
Joliet Best Western
Hotel Style:
#5 Romantic Hotel in Joliet
#5 Business Hotel in Joliet
#6 Family Hotel in Joliet
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Joliet Inn & Suites staff and other travellers.
2 questions
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9 months ago

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Questions? Get answers from BEST WESTERN Joliet Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 324 is the quietest room in the hotel.”
 of 5 bubbles Grandmak6951, 5 Oct 2016 | Read review
“Room was clean, could have used an extra blanket. Heat/air was pretty quiet compared to a lot of places we have stayed.”
 of 5 bubbles nancycE3104IT, 7 Mar 2016 | Read review
“not near the pool”
 of 5 bubbles waterguy555, 27 Nov 2015 | Read review
“very easy to get to off the highway!!”
 of 5 bubbles KristinesShower, 26 Oct 2015 | Read review
“Ideal for those who want to do the "Chicago experience" without paying enormously.”
 of 5 bubbles 495jeffreyh, 31 Jul 2015 | Read review
5 of 5
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