I was pleasantly surprised at how nice the rooms were. it took a while to get checked in but the staff were nice. It was a couple of block walk down to the casino but we needed the exercise (there was a shuttle if the walk was too long). The casino was nice enough. I was worried…
Hollywood Casino Hotel is Average at best, it reminds of a old hotel that needs updating. The fact that is not connected to the hotel is disappointing as well, but to be fair they do provide shuttle back and forth from casino to hotel and a free continental breakfast is a plus.…
Always have a great time. They have the best employees. Great food too.. It is nice to valet park when the weather is cold or snowing and the people parking are so friendly and nice. The food at all of the restaurants have good food and good service..
As I live close by , I have never stayed at Hollywood Casino however I gamble there quite often. The staff is friendly and the casino is kept very clean. My overall win/loss is pretty even but I don't spend a great deal. I always enjoy my time at Hollywood Casino.
It was horrible. The gaming was bad and the overall experience was bad. I dont understand how its still afloat with gaming. I dont ever win here. Its hard to spend your money and not win ever. I dont understand the poor customer service with bartender a either.
"3rd floor, can't hear people above."
"no internet, many rooms have odors or smoking smell, lack of power outlets, breakfast bar wiped out by 9am"
"NOT Connected to the Casino"
"Ask for room away from the train side of the hotel"
"Every spot in the park is excellent."