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Holiday Inn Express Hotel & Suites

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Traveller (9)
Room & Suite (34)
Dining (6)
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Overview
  • Excellent50%
  • Very good33%
  • Average12%
  • Poor1%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Hotel & Suites
Special Offer: Book Direct and Save
Hotel deals
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Reviews (105)
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Traveller rating
51
35
13
1
5
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Time of year
LanguageEnglish
51
35
13
1
5
Show reviews that mention
All reviewswarm cinnamon rollsthe breakfast areameeting roomoff the highwayenjoyed my stayrooms are spaciousstayed one nighthot and cold itemsrecommend this hotelpool areafront desk staffelevatorclerk
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1 - 5 of 105 reviews
Reviewed 3 weeks ago via mobile

Rooms are large, clean and comfortable. Pool area.is clean and well maintained. Very nice lobby area and a well stocked breakfast area. Nice stop for families with plenty of parking and local gas stations that sell food and drinks. Short drive into downtown Jacksonville.

Thank Kevin F
Hotel's Favourite
Reviewed 12 April 2018 via mobile

I enjoyed my stay here. Very friendly staff when I walked in. The breakfast area was under construction so the breakfast was moved to the meeting room. And it was set up perfect! The breakfast was wonderful and the staff very friendly. The cinnamon rolls...More

Thank Bridget B
Reviewed 4 January 2018

Visiting this small western Illinois town for a Wedding. One of these lovely places not because of the brand but because of the people. Very warm and welcoming. Really came across as though they cared. The lady checking me in remembered a months old phone...More

1  Thank John W
Reviewed 20 November 2017 via mobile

Friendly staff although the new clerk made a mistake and assigned us the wrong room. So on checkout the credit cards were mixed up. It took several minutes to figure out the issue for correction. The room was clean and spacious. Breakfast was standard fare....More

Thank CDM49
Reviewed 25 July 2017 via mobile

Called to book a room about two weeks before my stay. I talked to four different people. I'll seemed knowledgeable, but certain question I asked, everything was, I can't release that information right now. Room prices are crazy high. I recommend Trivago to find the...More

Thank karlaj2
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 17 August 2017

Hello karlaj2, Thank you so much for staying with us and for taking the time to leave us your feedback. We are thrilled to hear that our clean rooms and nice staff contributed in making your experience comfortable and memorable. On the other hand, I...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Restaurant
Tennis Court
Details
Price range
USD 97 - USD 163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 97 - USD 163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (9)
Room & Suite (34)
Dining (6)
Pool & Beach (4)
Questions & Answers
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Room Tips
"Choose another hotel!!!"
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"We were too tired to keep driving, they offered a room at the opposite end of the elevator ... was perfect..."
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"Get the top floor away from the ice machine and elevator."
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"On the first floor, the only area you might want to stay away from is the hallway leading to the swimming..."
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