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Westin Chicago Northwest

Orbitz.comUSD 127*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 146*
USD 127*
USD 146*
USD 127*
USD 146*
USD 127*
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Westin Chicago Northwest
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507 Reviews from our TripAdvisor Community

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There are newer reviews for Westin Chicago Northwest
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Showing 489: English reviews
Bagshot, United Kingdom
Reviewed 27 February 2015

I stayed here for 3 nights in January whilst on a business trip. Firstly the good points: - Big comfy bed - Good szed room - Clean room - Location - right over the road from the office I was visiting, but other than that there wasn't anythign within walking distance The not so good points: - Noise from the...

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Helpful?
Thank kirimist
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for sharing your review of the Westin Chicago Northwest! It is through comments such as yours that we continue to improve. We appreciate your feedback and hope we have the opportunity to welcome you back.

Los Angeles, California
Reviewed 20 February 2015

I need to stay here for business. There just aren't many places in the area. This hotel makes me distrust the Westin brand. Now, I have no idea what I'll be getting when going into a Westin. The only thing this hotel does is sweep the floors. It's so bad, that the bar stool I sat on broke because it...

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Helpful?
2Thank Richard P
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for sharing your comments regarding your recent stay. Guest feedback is important to us and your comments are taken very seriously we work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope we have the opportunity to welcome you back.

Toronto, Ontario, Canada
Reviewed 11 February 2015

I keep traveling to Itasca for business. I have stayed at this Westin many times. Pros: - The hotel has many good facilities - including a good gym - The staff are extremely helpful - Has a nice park behind the hotel where you can go for a walk or run - Has a good bar and a restaurant -...

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Helpful?
2Thank AlexSantiag0
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for sharing your 4 star review of the Westin Chicago Northwest! We appreciate your feedback regarding the Internet access and are working on improvements. We look forward to welcoming you back. Thank you

ARLINGTON
Reviewed 26 January 2015

Missed my connection to get home so called the discounted hotel number from the airlines. Picked the Westin entirely because I have stayed at many different Westin's before and always had great experiences. I cannot stress enough how wonderful their beds are - the "Heavenly" bed really is the best hotel bed I have ever slept on! When the shuttle...

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Helpful?
Thank ANDREA B
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope we have the oppotunity to welcome you back

Michigan
Reviewed 6 January 2015

Have stayed here several times within Last year. Always clean rooms and front desk is helpful. They also have very good weekend rates particularly with Hotwire and Priceline Coffee shop restaurants pricey.

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Helpful?
1Thank Richardgoblue
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for sharing your 4 star review of the Westin Chicago Northwest! We appreciate continued support and look forward to welcoming you back soon

Washington DC, District of Columbia
Reviewed 5 January 2015

The beds were incredibly comfortably and clean (even the comforters, which is unusual for hotels), and the shower was incredible. That said, for the price I should not have had to pay for internet use and breakfast should not be included (not $9 for a muffin, + $3.95 delivery, sales tax, and 21% gratuity...come on, now).

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Helpful?
1Thank Liosaidh
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for sharing your comments regarding your recent stay. Guest feedback is important to us and your comments will be shared with our management staff for follow up. We do hope to have the opportunity to welcome you back for a future visit. Thank you

Raleigh, NC
Reviewed 5 January 2015

Room on 8th floor on New Years Eve. Worried about noise but thankfully we did not hear much. We are SPG members so maybe that helped? There were several young people who were fairly loud but thankfully staying a few floors below us. Room had a refrigerator. Beds were comfortable and clean. Plenty of towels and even 1 bathrobe. Wifi...

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Helpful?
Thank NC5Travelers
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your four star review! We are glad your stay was an enjoyable one and your New Years Eve was a special one. We look forward to welcoming you back and hope 2015 is filled with prosperity and happiness for you

Reviewed 3 January 2015

My two sisters and I came to Illinois to visit friends and family and the Westin was the perfect place to stay ! We upgraded to one of their beautiful suites to make our stay even more roomy and luxurious. Also, their amenities like the pool and gym were located on the lower level. Appreciate this because it keeps the...

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Helpful?
Thank ZahaMustafa
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Than you for your five star review! We are glad your stay was an enjoyable one and we hope to welcome you and your sisters back again soon!

Princeton, New Jersey
Reviewed 23 December 2014

Hotel as such is very neat and clean, esp I liked the way they arranged stuff in my room. I couldn't get a King size, so was compromised with 2 Queen beds. + Location, was very near to my client office + Hospitality, be it @ reception or room service + Food, I ordered Specialty veg pizza from the bar...

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Helpful?
Thank Shankar R
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your four star review. We have shared your comments with the department heads and staff and hope to have the opportunity to welcome you back again soon

Des Moines, Iowa
Reviewed 22 December 2014

Was in Chicago on a business trip and stayed at the Westin. A very nice place, was treated like a VIP the entire time I was there. I had forgotten my toothpaste, went to their little store and all they had were bigger over-priced tubes for $7. Inquired at the front desk for a toothpaste samplr and had 4 or...

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Helpful?
Thank Clete B
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your five star review! We take guest feedback seriously and yours will be celebrated with the staff. We hope to welcome you back soon!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
An O'Hare perimeter hotel, The Westin Chicago Northwest is located just 12 miles from O'Hare International Airport and 27 miles from downtown Chicago. 50,000 square feet of meeting and event space. ... more   less 

Additional Information about Westin Chicago Northwest

Address: 400 Park Blvd, Itasca, IL 60143-1212 (Formerly Wyndham Northwest Chicago)
Region: United States > Illinois > DuPage County > Itasca
Price Range: $132 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Chicago Northwest 4*
Number of rooms: 408
Reservation Options:
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Also Known As:
Westin Chicago Northwest Hotel Itasca
Westin Itasca
Itasca Westin
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Questions & Answers

Here's what travellers have asked, with answers from Westin Chicago Northwest staff and other travellers.
3 questions
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Fresno, California
9 months ago
Redlands, California
10 months ago

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Questions? Get answers from Westin Chicago Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5
Orbitz.com
USD 127* /night
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Hotwire.comUSD 127
Expedia.comUSD 127
CancelonUSD 146
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Prices are for 1 room, 2 adults
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