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The Westin Chicago Northwest

558 reviews
Traveller (124)
Room & Suite (64)
Dining (14)
  • Excellent29%
  • Very good32%
  • Average21%
  • Poor10%
  • Terrible8%
Travellers talk about
“corner suite”(10 reviews)
“heavenly bed”(12 reviews)
Free Parking
Breakfast Buffet
Heated pool
Non-Smoking Hotel
Room Service
4.0 Star Hotel
All hotel details
Offers from The Westin Chicago Northwest
Special Offer: Breakfast for 2 Included
Hotel deals
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5 Mar.6 Mar.
1 room, 2 adults, 0 children
Standard Room
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Reviews (558)Write a Review
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All reviewscorner suiteheavenly bedupgraded to a suitebusiness hotelwedding receptionlobby barbar foodgift shopnice roomsstarbucks coffeemini fridgewoodfield mallthis past weekendo'hare airportbusiness tripchicagospg
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1 - 5 of 539 reviews
Reviewed 2 weeks ago

We were in town for a dance convention. There were approx. 1000 participants who were all on the same schedule (not to mention their families). We tried to eat at 400 Park on Friday night and were told that they couldn't serve any food because...More

Thank Shell Z
Hotel's Favourite
Reviewed 2 weeks ago via mobile

This locale was perfect for a weekend Dance Convention we had to attend. Very clean, well organized, beautiful hotel. The staff was friendly and accommodating. Our room was very spacious for a King bed room. Plenty of options to eat and drink within hotel, never...More

Thank Jennifer S
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 2 weeks ago

Thank you for your five star review! We are glad you enjoyed your convention. We certainly enjoy having you here and we look forward to welcoming you back next year!

Reviewed 5 weeks ago via mobile

I was arriving late (1AM) and leaving early. I needed a comfortable place to stay in Itasca. The Hyatt place was a bit less expensive, but the Westin looked like it would be worth the minor price difference. When I checked in the gentleman was...More

Thank Clinton S
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 4 weeks ago

Thank you for your four star review. Your comments will be celebrated with the team! We hope to welcome you back soon!

Reviewed 15 January 2018

Friendly staff welcomed us upon our arrival. Room is clean and bed is comfortable. It is easy access off the highway and plenty of parking spaces. It is also close to lots of shopping and restaurants.

Thank Betty C
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 16 January 2018

Thank you for your four star review! Your comments will be celebrated with the team!

Reviewed 30 December 2017 via mobile

As a Starwood Gold member, I have come to love staying at Starwood hotels. I go out of my way to find Starwood hotels in the cities I am visiting because I know the quality will be excellent. This is not the case with the...More

Thank KAM97MU
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 3 January 2018

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this...More

View more reviews
Awards & Recognition
Top amenities
Room Service
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Heated pool
Indoor pool
Hot Tub
Tennis Court
Price range
USD 95 - USD 222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Price range
USD 95 - USD 222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (124)
Room & Suite (64)
Dining (14)
Pool & Beach (5)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
Nancy C
7 November 2016|
AnswerShow all 3 answers
Response from Katie B | Reviewed this property |
We took an Uber into the city! was about $20!
18 August 2016|
AnswerShow all 5 answers
Response from Rvanthof | Reviewed this property |
Your can easily take the train. A cab is probably 50 bucks
Sharen W
26 July 2016|
AnswerShow all 8 answers
Response from EGHMX | Reviewed this property |
Not sure
Room Tips
"if you can get a city skyline view on a high floor, I recommend it1"
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"Our room was quiet but we were in a corner"
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"maybe try a different hotel. my room is dirty and smells bad"
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"Get a room well-away from the elevators to minimize late-night noise"
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