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All reviewscorner suiteheavenly bedupgraded to a suitebusiness hotelwedding receptionlobby barbar foodgift shopstarbucks coffeemini fridgebusiness tripthis past weekendo'hare airportwoodfield mallchicagospgconference
So the rooms are large and clean, fitness room well stocked and largish. 2 free bottles of water per day, so all good... But the design of the hotel is like a big brown box so the sound from the bar area funnels up the...More
This locale was perfect for a weekend Dance Convention we had to attend. Very clean, well organized, beautiful hotel. The staff was friendly and accommodating. Our room was very spacious for a King bed room. Plenty of options to eat and drink within hotel, never...More
Thank Jennifer S
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 8 February 2018
Thank you for your five star review! We are glad you enjoyed your convention. We certainly enjoy having you here and we look forward to welcoming you back next year!
I travel over 150 days per year, and this is my favorite SPG property. Great restaurant on site (Seared) and the staff is amazing. So many people go above and beyond! Special call-out to Anne at the front desk!
The hotel is lovely, rooms very clean, comfortable, nothing more you could want, but having to pay for wifi in this day in age is absolutely ludicrous and it's not cheap either. I liked the hotel but I absolutely refuse to pay for wifi and...More
We stayed here while in town for a sports tournament with our kids. The hotel is clean and nice and the kids loved the pool area. My biggest complaint is that it does not have free wifi - hard to believe there are still places...More
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 4 weeks ago
Guest feedback is important to us and yours will be shared with the leadership team. We hope you enjoyed the tournament and look forward to welcoming you back next year!