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Eaglewood Resort & Spa

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Eaglewood Resort & Spa
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572 Reviews from our TripAdvisor Community

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There are newer reviews for Eaglewood Resort & Spa
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Showing 565: English reviews
Reviewed 26 September 2014

The staff at the Eaglewood Resort & Spa are very helpful and provide excellent customer service. Safwat provided a shuttle service for me during my stay to get lunch and waited while my food was prepared to then return to the hotel.

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Helpful?
Thank Lmketner
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are very pleased to hear that our staff helped make your stay at Eaglewood Resort & Spa so enjoyable. Thank you for taking the time to share your kind words of praise for our staff. We will make sure to share your generous remarks to those you have mentioned in your review. We hope you'll think of us again...

Wokingham, United Kingdom
Reviewed 23 September 2014

Stayed recently for a business meeting. Room was ok although a little tired with peeling and stained wallpaper. As has been mentioned by others there is construction going on which was not great when arriving after a flight from the UK and needing a nap! That said at least my booking was honoured unlike some of my colleagues who despite...

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Helpful?
Thank jowm8
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for your review. As you mentioned, we are in the process of updating our property to ensure our guests have the most comfortable visit with us. We are looking forward to the exciting changes that will be taking place and deeply regret the inconveniences that you experienced as a result. We are truly grateful for your patience and...

Montreal
Reviewed 20 September 2014

Spent 3 days at a conference and really enjoyed everything. Was located in the North tower so had a little bit of a walk, but the room was clean and relatively quiet despite facing the elevator. The towers are round so hallway circles around the elevator core. One day there was an elevator that was not working, but it was...

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Helpful?
Thank The_Dudes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for your review. Caring for our guests is our top priority so we would first like to apologize if we did not acknowledge your request. We are sorry for any inconveniences. We are glad that your recent business trip brought you to Eaglewood Resort & Spa and we hope you'll accept our sincere apologies for the difficulties that...

Reviewed 19 September 2014 via mobile

The only good thing I can say about this place is that the rooms were a decent size. Other than that, there was construction during the day when we were trying to relax- I mean that's why we took the trip on the first place.... And when I say construction, I mean they were on and near our balcony for...

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Helpful?
Thank Jessica E
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for your review. I would like to take this time to extend my deepest apologies for the noise disruptions and inconveniences that you encountered during your time with us. We are updating our balconies to ensure guests have an even better experience with us and we are looking forward to the exciting changes that will be taking place....

Los Angeles
Reviewed 16 September 2014

My stay was exceptional mainly because of the great service by Magdy. He recommended a number of great places to eat and wonderful attractions to see! I would come back here again. His personality helped to make my stay what it was. He greeted a group of us with a smile and a positive attitude. I am so thankful for...

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Helpful?
Thank Nuphie
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We're delighted to learn that our staff helped make your stay so memorable. There are certainly many places to see in our area and our staff is always willing to direct our guests to the best places to go. Thank you for taking the time to share your kind comments, as it makes us happy to read that our staff...

Reviewed 13 September 2014

My first time to Chicago and flying so this trip was not the best.but i soon became comfortable with my trip after checking in to eaglewood resort and spa....the staff here is great.....and Mr.Safwaf seals the deal very helpful and prompt.time matters.thanks Eaglewood .

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Helpful?
Thank skyejanae7
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are truly delighted that your first trip to Chicago was so pleasant. It was certainly our pleasure to welcome you to Eaglewood Resort & Spa and we appreciate you taking the time to share your review. Our staff is our greatest asset and we are glad to hear that they helped make your stay so memorable. We hope to...

Edmonton, Canada
Reviewed 12 September 2014

Great stay, concierge Safwat excellent help, great job. Clean friendly environment, great food Excellent service friendly staff from management down. Very state of the art fitness facility and pool, bowling alley is a nice touch

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Helpful?
Thank Beverly405
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are truly pleased that you appreciate the quality of our facilities and the friendless of our staff. Thank you for taking the time to share your recent visit. We are delighted that our staff helped make your stay so pleasant and we hope you will choose to stay at Eaglewood Resort & Spa again.

Buffalo Grove, Illinois
Reviewed 12 September 2014

This spa is top notch. I personally have had many massages in my life, this was an experience. Sophie my massage therapist was amazing. I have never had a Reiki massage, and all I can say is WOW. Sophie found my key spots for knots and pain, and they went away. I would highly recommend Sophie for massage. Debbie and...

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Helpful?
1Thank Lorry I
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for your glowing review! We are truly pleased to hear about your positive experience in our spa and will certainly pass your kind compliments along to our massage therapist. We hope you'll choose to visit Eaglewood Resort & Spa again.

indy
Reviewed 10 September 2014

We stayed here for a long weekend. Golf course was nice and in good condition. Hotel does show it's age, but it is very clean and rooms are big(bathroom small). Breakfast buffet was really good with a lot to offer. Staff was very friendly. Hotel. Will shuttle to train station to go to downtown Chicago, only 5 minute ride. Train...

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Helpful?
Thank Lisa A
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for choosing Eaglewood Resort & Spa for your weekend getaway. We always aim to provide exceptional customer service and comfortable accommodations to ensure your stay is the best it can be. We're glad that you enjoyed so many aspects of our resort and we hope you will return for another visit sometime in the near future.

Chicago, Illinois
Reviewed 2 September 2014

The rooms were very nice, view of the golf course were great. Eddie was a great help. Pool was a good size. Bowling alley and fine dining. Well recommended place to stay for a night of a week. Big property with many clean and quiet rooms.

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Helpful?
Thank Edward M
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are pleased that we were able to meet your expectations. Thank you for taking the time to share the highlights of your visit. It is always nice to learn when a guest enjoys our accommodations and amenities. We hope you will have the opportunity to visit Eaglewood Resort & Spa sometime in the near future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Upscale accommodations, luxurious amenities, technologically advanced conference facilities. Golf course and health spa. Spacious, mission style guestrooms with mellow golds, deep reds and rich greens used throughout. ... more   less 

Additional Information about Eaglewood Resort & Spa

Address: 1401 Nordic Rd, Itasca, IL 60143-2499
Region: United States > Illinois > DuPage County > Itasca
Price Range: $198 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eaglewood Resort & Spa 4*
Number of rooms: 295
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Also Known As:
Eaglewood Resort And Spa Chicago
Eaglewood Resort & Spa Chicago Hotel Itasca
Eaglewood Hotel Chicago
Eaglewood Hotel Itasca
Eaglewood Resort And Spa Itasca Il
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Questions & Answers

Here's what travellers have asked, with answers from Eaglewood Resort & Spa staff and other travellers.
5 questions
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Questions? Get answers from Eaglewood Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can't do a lot of walking ask to be located close to the lobby...the north and south tower are a distance from the lobby.”
 of 5 bubbles SophiaRose13, 4 Jan 2017 | Read review
“This was my first time here, so I can't compare rooms, but everyone from my conference was pleased with their accommodations.”
 of 5 bubbles lksjones, 2 Nov 2016 | Read review
“You'll do a lot of walking no matter which room you're in - esp. rooms in the North Tower”
 of 5 bubbles DuffyB174, 20 Sep 2016 | Read review
“To limit walking, ask for a room near the lobby area.”
 of 5 bubbles troyu487, 26 Aug 2016 | Read review
“ask for golf course view”
 of 5 bubbles dale1006, 23 Aug 2016 | Read review
5 of 5