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Chicago Marriott Northwest

Marriott HotelsUSD 178*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 210*
USD 178*
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USD 180*
USD 180*
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Chicago Marriott Northwest
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261 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Cleveland, Ohio
Reviewed 11 January 2016

We stayed at this hotel to attend a fishing show held at the Sears Center. We have been to these annual fishing shows in Chicago for a number of years now. This is the first year the show was held at the Sears Center with the hosting hotel as Marriott Northwest. The nice things about this hotel is that it...

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Helpful?
1Thank Bebe K
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Dear Angie K, Thank you for choosing to stay at the Chicago Marriott Northwest for the Muskie Expo and for sharing your experience. While we are glad you enjoyed the facility and service, I regret that some of our offerings did not meet your expectations. Your feedback has been shared with the appropriate members of our team as we look...

Missouri
Reviewed 22 December 2015

My husband gets sent to Chicago from time to time for work and the past few times, we have gotten to stay here. Of the hotels in Hoffman Estates, we have had the best experience at this Marriott. Every employee you encounter is so friendly and helpful. The rooms have always been very clean, which can really make or break...

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Helpful?
Thank jtmc
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you so much for the detailed review regarding your stays at our hotel! We are so happy we have been able to accommodate both you and your husband's needs during travel. Please feel free to contact me directly if there is any way we may make your stays more comfortable or enjoyable. At your service, Molly Matelski Assistant General...

Daphne, Alabama
Reviewed 16 December 2015

The hotel was busy during my stay, but my room was very quiet, and my bed was the most comfortable hotel bed I have had in a very long time. My room was attractively decorated and comfortable. This hotel has a local shuttle, which was on time and very efficient. The hotel's staff was extremely friendly and helpful. Although I...

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Helpful?
Thank CTP71
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for sharing your experience at our hotel. We are glad we were able to provide a quiet retreat during your time with us. With that said, it appears we fell short of your expectations. If there is anything we could have done differently or better, we encourage your feedback as we continue to look at ways to provide...

Hong Kong, China
Reviewed 4 December 2015 via mobile

Honestly not a great hotel! Rooms are very oldish! King size bed booked and I had double beds! Ground floor with view on the car park! The worst came from the waitress at the breakfast!!!! She was very rude with an aggressive body language! She had probably never learnt some words such as...Good Morning! What would you like? Please! Thank...

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Helpful?
2Thank LM009
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for taking the time to share your experience at our hotel. I regret that you did not experience the superior service that we pride ourselves on delivering. Your feedback has been shared with the appropriate hotel teams so we may look at ways to improve our operations. If you would like to discuss your experience further, I would...

Saint Louis, Missouri
Reviewed 24 November 2015

Stayed at the Marriott as the area was getting hit by a big snow storm. The staff was excellent. It was amazing how many made it in to work. The ones that were there went over and above what was required to take care of us. We were pretty much stranded in the hotel as it snowed over 10 inches...

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Helpful?
2Thank Wolfgang37
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for taking the time to detail your experience at our hotel. We love hearing when our guests have an enjoyable stay; especially on such an unfortunate circumstance of being stranded in a snow storm! We have also noted your comments regarding the toilet noise level. If there is any way we may make your next stay with us...

Arbor Vitae, Wi
Reviewed 23 November 2015

Our entire family was visiting in Elgin, and this hotel accommodated every wish we wanted! The staff was amazing and our rooms were spotlessly clean and quiet. The children thoroughly enjoyed the pool too. All of us would recommend staying here again.

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Helpful?
Thank Kathy R
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for taking the time to share your feedback regarding your stay. We take great time in hiring, training and developing our team, so I'm glad that each of the staff members you encountered were accommodating and friendly. We look forward to welcoming you back to our hotel! At your service, Molly Matelski Assistant General Manager

Austin, Texas
Reviewed 17 November 2015

Enjoyed this hotel. Nice Marriott property, about what you would expect from this brand. The staff was more than expected. Very helpful, friendly and cheerful. Management at this location seems to be doing something right including having the right people on staff. Next time I am traveling in this area I will stay at this hotel.

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Helpful?
Thank CBtraveler88
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for taking the time to share your feedback regarding your time with us. We understand that traveling on business can be wearisome, so I'm glad our staff was able to help make your trip enjoyable. We hope to welcome you back to our hotel soon! Sincerely, Molly Matelski Assistant General Manager

Burlington, Vermont
Reviewed 8 November 2015

Visited this past week for the entire week on business. This hotel really delivers. Clean and upscale feeling lobby and other general areas. The staff is very helpful. Katy in the lounge is wonderful. The room was spacious and clean.

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Helpful?
1Thank Jiberjab
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

We always love welcoming back repeat guests, so thank you for taking the time to share your experience and pointing out the positive service you received from Katy. We have shared your feedback with the team to continue to motivate them to deliver exceptional service. Sincerely, Molly Matelski Assistant General Manager

Saint Paul, Minnesota
Reviewed 1 November 2015

I loved this place! The bedroom was awesome, especially the bathroom! The bed was incredibly comfortable. The price was right, with wonderful room amenities. Felt right at home in a modern setting. It's a great location, right off the freeway. The staff was really nice and very helpful. Pick a room that's not next to the elevator, though...

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1Thank LovesZebras
Jerome, Michigan
Reviewed 27 October 2015

We stayed 2 nights while attending a convention on site. More than any other aspect of our stay, we were most impressed with every single staff person. Hey corporate! You need to see how this hotel crew expresses genuine hospitality. Add in complementary parking, 30 seconds from the expressway, lots of restaurants and shops very close by and a pleasant...

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Helpful?
1Thank Dougogreen

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
hotels near schaumburg, IL Chicago Marriott Northwest is a top choice among hotels near Schaumburg, IL. Our accommodations sit in the upscale suburb of Hoffman Estates, close to Schaumburg, Sears Centre, and Elgin Public Museum. Stay with us at Chicago Marriott Northwest and experience the pleasure of our business and leisure hotel. Our guest rooms provide flat-screen TVs, desks, coffeemakers, and Wi-Fi (for a fee). All public areas of our hotel feature free wireless Internet. Inn our upgraded accommodations, you will find pull-out sofas, mini refrigerators, wet bars, and whirlpool bathtubs. Our upgraded hotel rooms also offer access to a private lounge, where you will receive free continental breakfast each morning and complimentary appetizers every evening. Parking is free at our hotel, we offer an on-site bar and restaurant, and our hotel boasts an indoor pool and fitness center. If you are looking for hotels close to Schaumburg, IL that provide meeting venues, speak to us about hosting your meeting in our 14,000 square feet of event space. Chicago Marriott Northwest also offers a business center. ... more   less 

Additional Information about Chicago Marriott Northwest

Address: 4800 Hoffman Blvd, Hoffman Estates, IL 60192-3722
Region: United States > Illinois > Hoffman Estates
Price Range: $161 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Northwest 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Chicago Marriott Northwest Hotel Hoffman Estates
Marriott Hoffman Estates
Hoffman Estates Marriott
Marriott Hotel Hoffman Estates
Hotel Style:
#1 Family Hotel in Hoffman Estates
#1 Business Hotel in Hoffman Estates
#2 Romantic Hotel in Hoffman Estates
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Questions & Answers

Questions? Get answers from Chicago Marriott Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room on the 8th floor gives you access to the lounge.”
jackn364, 28 May 2017 | Read review
“I had room 836, nice view of the sunset and access to the lounge.”
wthiele, 21 May 2017 | Read review
“7th floor key card elevator access with a nice view”
rustyk52, 24 Apr 2017 | Read review
“watch out for rooms on the concierge floors since they require an elevator that requires the room key which did not work properly.”
emsiess, 6 Apr 2017 | Read review
“Always ask for upper floors”
Ibrahim1965, 2 Oct 2016 | Read review
5 of 5
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USD 178* /night
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Expedia.comUSD 180
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Prices are for 1 room, 2 adults
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