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Hilton Garden Inn Hoffman Estates

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Hilton Garden Inn Hoffman Estates
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654 Reviews from our TripAdvisor Community

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Showing 646: English reviews
Hoffman Estates, United States
Reviewed 6 December 2016

It was a pleasant stay and all the amenities were as described on their website, the manager was extremely helpful for changes to the reservation and very accommodating to the needs. The fitness facility was decent and the lounge was combination of breakfast nook cum lounge.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 987kiranm
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

987kiranm, Thank you for staying with us during your visit to Hoffman Estates. I am happy to hear that the manager was very helpful and was able to accommodate to your needs. We pride ourselves on being one of the cleanest, friendliest, and most well maintained hotel around. We look forward to seeing you in the near future and hope...

Collingswood
Reviewed 3 December 2016 via mobile

Visiting Hoffman Estates for work again, had another pleasant stay. Rooms are very comfortable, staff is helpful. Especially John serving breakfast -always super friendly and attentive. Only negative is the exercise room is small, and cardio machines fill up quick, so I have to get creative with my workout times when Im staying here.

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Helpful?
Thank Michael P
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear Michael P, Thank you for your recent review of our hotel. I am glad to see you enjoyed your stay again with us. It is great to see guests staying with us frequently and continue to be well taken care of when you stay with us by the staff. I will be sure to pass along your comments to...

Chicago, Illinois
Reviewed 29 November 2016

Kevin, he was wonderful job for us to welcomes and help to get hhonor's treats even we didn't know that. Sarah, she was open a pool to play for our little ones and showed nice smile always. Thanks so much both of you!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 669sarp
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear 669sarp, Thank you for your review on our hotel. I was glad to see that Kevin and Sarah both took great care of you during your stay. I will be sure to pass along your comments to both of them. I am glad you choose our hotel and I look forward to you visiting with us in the future....

Zeeland, MI, United States
Reviewed 28 November 2016

The bed in our room was the most uncomfortable bed we've ever slept in, in a Hilton Hotel. We arrived very late and did not want to disturb the front desk attendee. But, upon checkout the next morning, the front desk attendee told us the firmness of the mattress was adjustable. Maybe so, but we did not know that when...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank darrelgt
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear darrelgt, Thank you for recent review of our hotel. I wanted to take a moment and apologize for the issue you encountered with the bed. That is correct that the beds are adjustable, but this should have been conveyed to you upon check in. I apologize that it was not communicated to you when you arrived. I will be...

Champaign, United States
Reviewed 26 November 2016

This was a very good stay. the staff was pleasant and very welcoming. I loved the beautiful decor. The breakfast was good with several options and reasonably priced. The coffee was great. We would definitely stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Paula M
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear Paula M, Thank you for your recent review on your stay at the Hilton Garden Inn Hoffman Estates. It is wonderful to see that you really enjoyed your stay with us and that the staff took such great care of you. We look forward to welcoming you back to the hotel in the future. Happy Holidays! Sincerely, Adam Miller...

Oak Lawn, Illinois
Reviewed 24 November 2016

Hot water wasn't hot. They were doing construction at 8am on a Sunday, which woke us up. Shuttle service was terrible. Water pressure very low in shower. There are other hotel options, stay somewhere else.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank AnnaSamantha
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear AnnaSamantha, Thank you for your recent review. I apologize for all the issues you encountered during your stay with us. I can understand your frustrations during your stay. We will certainly use your comments to improve our service as well as the issue with the water pressure. I do hope that you will give us another opportunity to improve...

Kirkland
Reviewed 21 November 2016

Staff was great considering there were 4 weddings staying in here. Very clean, comfy rooms. Very accommodating with bride & groom, bridal party and party guest. Fantastic breakfast! Easy to get to. Great price and value.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Donald W
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Donald W, Thank you so much for the kind words regarding the hotel and staff. I will be sure to thank everyone for their excellent service. We pride ourselves on being of the the cleanest, friendliest, and most well maintained hotel around. We look forward to seeing you in the near future and hope you have a wonderful rest of...

NJ, United States
Reviewed 20 November 2016

Nice hotel with great service. Good value for the price. Hector who staffed the bar area was exceptional. I'd recommend this hotel for anyone staying in the Hoffman Estates area. Staff is friendly and attentive..

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank N928XBmarca
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

N928XBmarca, Thank you so much for the kind words regarding the hotel and staff. I will be sure to thank everyone including Hector for their excellent service. We pride ourselves on being of the the cleanest, friendliest, and most well maintained hotel around. We look forward to seeing you in the near future and hope you have a wonderful rest...

Montreal, Canada
Reviewed 19 November 2016

the rooms are neat. the staff is very accommodating. The one that stood out the most is John from the restaurant. After serving me once in the morning, the next day he greets and ensures you that you have what you want prior to you mentioning it! :)

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Helpful?
Thank ianmick
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

ianmick, Thank you so much for the kind words regarding the hotel and staff. I will be sure to thank everyone including John for their excellent service. We pride ourselves on being of the the cleanest, friendliest, and most well maintained hotel around. We look forward to seeing you in the near future and hope you have a wonderful rest...

hbelle10
Reviewed 18 November 2016

I have been to this Hilton several times and they never disappoint. I really enjoy the friendly service they so frequently provide. The hotel is always clean and looks new. If you ever run into any issues they are sure to fix them immediately. John is my favorite server during breakfast. He goes above and beyond

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Helpful?
Thank hbelle10
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

hbelle10, Thank you so much for the kind words regarding the hotel and staff. I will be sure to thank everyone including John for their excellent service. We pride ourselves on being of the the cleanest, friendliest, and most well maintained hotel around. We look forward to seeing you in the near future and hope you have a wonderful rest...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Hoffman Estates

Address: 2425 Barrington Rd, Hoffman Estates, IL 60192-2065
Region: United States > Illinois > Hoffman Estates
Price Range: $125 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Hoffman Estates 3*
Number of rooms: 184
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Also Known As:
Hilton Garden Inn Hoffman Estates Hotel Hoffman Estates
Hilton Hoffman Estates
Hoffman Estates Hilton
Hotel Style:
#1 Romantic Hotel in Hoffman Estates
#2 Business Hotel in Hoffman Estates
#4 Family Hotel in Hoffman Estates
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Hoffman Estates staff and other travellers.
4 questions
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Crystal Lake, Illinois
Boca Raton, Florida
5 months ago

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Questions? Get answers from Hilton Garden Inn Hoffman Estates staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The noise levels in the hallway are loud late at night, especially on the lobby level. Rooms on the upper levels are quieter.”
 of 5 bubbles O9266BUkenc, 22 Mar 2017 | Read review
“Upper level is better”
 of 5 bubbles ShettyK, 4 Mar 2017 | Read review
“I don't recommend the king-size beds - they are Sleep Number, and I do not find them comfortable, no matter how they are adjusted.”
 of 5 bubbles eplankell, 23 Feb 2017 | Read review
“I was on the 7th floor and had no noise issues at all.”
 of 5 bubbles lesliewhitesel, 21 Feb 2017 | Read review
“Great Ambiance”
 of 5 bubbles cd1853, 5 Jan 2017 | Read review
5 of 5