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Extended Stay America - Chicago - Hillside

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Traveller (51)
Room & Suite (30)
Dining (1)
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Overview
  • Excellent40%
  • Very good18%
  • Average10%
  • Poor9%
  • Terrible23%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Reviews (98)
There are newer reviews for Extended Stay America - Chicago - Hillside
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All reviewslaundry roomhome away from homeenjoyed my staythe hotel staffrooms are cleanpanschicagopillowsaccommodationsstoveapt
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11 - 15 of 98 reviews
Reviewed 1 November 2017

If you can do without daily service and don't mind a half hour drive, this is a great way to experience the city without spending a fortune. Also good for the near suburbs. Staff is very helpful. Do check way to get to the location....More

Review collected in partnership with Extended Stay
Thank naomieh2017
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 2 November 2017

Naomieh, thank you for staying at Extended Stay America and for the feedback. It was a pleasure knowing you found us to be a great value in this convenient location and that you loved the service offered by our staff. We will be sure to...More

Reviewed 16 October 2017 via mobile

Rick Munson have been great, very profesional,kind,super friendly,always ready to take care of any needs I had. Rooms are very clean and comfortable. I'm very happy how I was treated. Definitively will book again when coming to Hillside il.More

Thank brenysf43
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 16 October 2017

Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are thrilled to read that you loved our friendly associates and your clean & comfortable room. It was a pleasure having you as our guest,...More

Reviewed 7 October 2017 via mobile

Room smelled like an ashtray, even though it was supposed to be non smoking. There were no toiletries other than 2bars of soap. there was a small kitchen, but not even a single cup or fork was provided. Lobby was closed when I tried to...More

Thank Jsohn001
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 8 October 2017

I am very sorry we failed to deliver the exceptional stay you deserved. We are sorry to know you were not pleased with our complimentary grab-and-go breakfast and the smoke odor you encountered in your room. I will share your concerns with my food and...More

Reviewed 6 October 2017

This hotel is not clean and they only clean your room once a week. However, their prices were comparable to a hotel that does clean your room daily. Bedding and towels were clean but were stained. For the same price or spending $10 more I...More

Review collected in partnership with Extended Stay
Thank Q8458FEkathyf
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 6 October 2017

Kathy, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors....More

Reviewed 12 August 2017

Definitely a great value, no frills hotel. You get what you pay for and then some. The little kitchen was an awesome touch and beds were clean and comfortable. Will recommend and try and stay again when in town!More

Review collected in partnership with Extended Stay
Thank 173randya
Response from 00esa, General Manager at Extended Stay America - Chicago - HillsideResponded 12 August 2017

Thank you for sharing your kind review of Extended Stay America - Chicago - Hillside. We are glad to read you not only enjoyed the kitchenette in your room and our comfy beds but also found us to be a great value. We appreciate your...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 84 - USD 126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 84 - USD 126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (51)
Room & Suite (30)
Dining (1)
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Room Tips
"We were right around the corner from front desk and never heard a thing. Our room faced the back, and we..."
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"When you check in ask for cutlery and plates. Grab extra water and extras off the breakfast table because..."
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"The corridors looks a bit shady, prefer staying close to the lift lobby."
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"East end first floor is quieter, they also have two double beds."
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