We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Plus Chicago Hillside

Orbitz.comUSD 152*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 152*
USD 151*
USD 151*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Best Western Plus Chicago Hillside
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

385 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Best Western Plus Chicago Hillside
See the most recent reviews
Showing 351: English reviews
Lavaca, Arkansas
Reviewed 29 February 2016

We were in town on business. The room was good and we had everything we needed. The second night we were there the power went out. This however was the fault of the 70 mile an hour wind and not the hotel. They did everything they could to help. It came back on in about 5 hours so we were...

 Report
Helpful?
Thank Jane Z
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. Yes, that wind was just short of being a tornado. Thanks for being such a good sport about it. We're glad you enjoyed your stay. We look forward to seeing you again.

Hillside, IL:, United States
Reviewed 25 February 2016

Not my most favorite travel location but the price is right for what this location offers, including an excellent breakfast buffet. Other options nearby are far more pricey and really don't offer much more. I'd love to see the old bedspreads get replaced - this would be a big image boost for this Hotel. Front desk and restaurant staff are...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Ken K
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. We have shared your suggestions with management. Old isn't necessarily bad, but old bedspreads . . . your point is taken. A lot of guests like our breakfast buffet as did you. Chicagoland is an expensive place to live and to visit. As you point out, our price is a great alternative to downtown hotels....

Hornell, New York
Reviewed 19 February 2016

The overall quality of the hotel was good and the rooms were adequate. The beds were excellent. The only downsided was that the refrigerator in the room was extremely noisy. I don't think the housekeeping staff are honest; I left behind items that I llater call for and was told they were not there. Anyone working the front desk should...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Elma C
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. This is the first time a guest has speculated that our house staff took some personal items. We shared your concern with management. In general, our guests rave about our staff. We apologize re the refrigerator. Please come again.

Reviewed 12 February 2016

Nothing spectacular just clean and quiet,very relaxing , fresh smelling pillows,carpet looked clean non smoking room was great didn't have to smell smoke,heat was great...overall will try again..great job staff.

 Report
Helpful?
Thank mikepup65
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. Fresh smelling pillows are our specialty (kidding). We shared your kind comments with our staff. A reminder to future guests: The hotel is a short el or car ride to one of the great cities of the world, not to mention our proximity to Loyola Medical Center, theaters and music venues. Come for the adventure,...

Hillside, IL:, United States
Reviewed 21 January 2016

Overall, a good value for the money. Breakfast buffet is excellent. Restaurant offerings are good. Desk personnel are nice but the bar staff is not very attentive or friendly which drags down the overall appreciation of this location. Rooms are generally clean but those old bedspreads? Gotta wonder about them! I take them off the bed immediately withy as little...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Ken K
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. Your assessment was fair. We're glad to hear about the services you enjoyed and have taken note of your other comments. We mostly hear positive feedback re the bar and staff; perhaps you caught them on a bad night--no consolation to you. We hope you'll give us another try.

lake city, fl, United States
Reviewed 17 January 2016

The room was very clean and nice., I had a problem with internet connection. Restaurant was Delicious!! The Best Western signature pizza was the most delicious I've ever had. Enjoy your stay in chicago, 30 minutes south of o'hare airport.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Sue M
Reviewed 10 January 2016 via mobile

Nothing fancy about the rooms but the restaurant is nice. The staff was very accommodating and cleaning staff did a great job. The hotel was easy to get in and out of with easy access to the highway. The workout room was not good. The treadmills were terrible. With every step the treadmill would stop and the weight equipment was...

 Report
Helpful?
Thank Kyle B
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thank you for writing a review. We've gotten other complaints about the workout room, and we're working on that issue. We're glad you enjoyed your stay and would consider staying with us again. We look forward to it!

Bogotá, Colombia
Reviewed 7 January 2016

The hotel was perfect for our trip. The rooms and the bathrooms are very clean. The beds are comfortable. The area is safe. The customer service was awesome, the staff was very kind. It has free parking (unlike most hotels in Chicago) and you can find a lot of empty spots. The wi-fi is free and works perfect. The breakfast...

 Report
Helpful?
Thank OmAnCiGa
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thank you 100% for writing your review. We have passed on your kind comments to our staff and management. You got to Chicago in 20 minutes, but try it in morning rush hour. Our shuttle does take guests to the local el stop, from where anywhere in the city may be accessed. We look forward to serving you again .

florida, United States
Reviewed 5 January 2016

great staff, great restaurant and lounge. internet easily accessibly. fitness room. outdoor pool for the summer months offers a variety of rooms. including smoking. my only negative is there needs to be more snack machines.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Janine P
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thank you for writing a review. You are the first guest in our memory to ask for more snack machines! (If only you had requested specific snacks.) We passed on that comment to management. We're glad you enjoyed your stay. Please come stay with us again.

Belvidere
Reviewed 4 January 2016

The hotel was confusing to get to, plus we were in the middle of an ice storm, which made it more difficult. Just before checking out, we realized that something must have been leaking from the heater because the floor felt damp underneath and we could feel cool air.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Melody B
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. If you haven't notified the staff about the leaking heater, rest assured that we have. We're sorry for your inconvenience. The hotel access is a bit of a maze, thanks to long ago highway construction. Please come see us again.

74 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (43)
Viewed
Room/Suite (14)
Viewed
Bathroom (5)
Viewed
View from Room (5)
Viewed
Hotel & Grounds (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (8)
Viewed
Bathroom (1)
Viewed
Dining (5)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (7)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Hillside
1.1 km away
Holiday Inn Express Hotel & Suites Chicago Airport West
0.2 km away
Extended Stay America - Chicago - Hillside
3.0 km away
Hampton Inn Chicago/Westchester (Oak Brook)
Show Prices
Show Prices
Show Prices
4.9 km away
Hilton Garden Inn Chicago / Oakbrook Terrace
Hilton Garden Inn Chicago / Oakb...
#2 of 8 in Oakbrook Terrace
700 reviews
7.7 km away
The Carleton of Oak Park
6.9 km away
Best Western Plus O'Hare International South Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Best Western Plus Chicago Hillside

Address: 4400 Frontage Rd, Hillside, IL 60162-1734 (Formerly Chicago Hillside Hotel)
Region: United States > Illinois > Hillside
Price Range: $118 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Chicago Hillside 3*
Number of rooms: 248
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Orbitz, Hotels.com, Hotwire, Priceline, Travelocity, Expedia, Cancelon, Cheap Tickets, getaroom.com, HotelsClick and HotelQuickly so you can book your Best Western Plus Chicago Hillside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Chicago Hillside Hotel Hillside
Best Western Hillside
Hillside Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Chicago Hillside staff and other travellers.
5 questions
Ask a question
Braham, Minnesota

See all questions (5)

Questions? Get answers from Best Western Plus Chicago Hillside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevators to all floors. Not a bad room.”
R839FXandreab, 8 May 2017 | Read review
“Any I guess. We were on the 3rd floor”
mrmpatel, 4 Jan 2017 | Read review
“You might want to check in early before the night lady starts her shift and once you do avoid her.”
xavialonso27, 4 Nov 2016 | Read review
“Try not to get room on interstate 290 side, its very loud.”
  • Photo taken from window side.
  • zoomed from room window.
146azim, 15 Oct 2016 | Read review
“rooms towards highway to have far view”
sukhi504, 25 Jul 2016 | Read review
5 of 5
Orbitz.com
USD 152* /night
View Deal
BestWestern.comUSD 151
PricelineUSD 151
Hotwire.comUSD 152
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates