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BEST WESTERN PLUS Chicago Hillside

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375 Reviews from our TripAdvisor Community

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Showing 342: English reviews
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Reviewed 1 week ago

The service was outstanding. People who really care. Internet that was able to keep up with video streaming. My room was quiet and I actually got a good nights rest first night there. I found the transportation excellent for my four trips to O'Hare picking up guests for the meeting. All the people in our group had an excellent time.

Review collected in partnership with Best Western
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Thank Tim H
Plover
Reviewed 4 weeks ago

We had a late flight from Midway Airport so we stayed here for the night. We arrived around 10:30 and were able to still order food from their lounge/restaurant. The sandwiches were very good. After seeing large portions served to the tables we decided to split a sandwich(which was plenty) Rooms are dated but clean and they had a nice...

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Thank SaundraPlover
chapel hill
Reviewed 4 weeks ago

I stayed here when I was visiting family. The hotel is in a great location. The staff is very friendly and accomodating. The rooms are clean and comfortable. Would definitely recommend this hotel to everyone!

Review collected in partnership with Best Western
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Thank tarheel00
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. We passed along your kind remarks to our staff. If guests need time off from family, there are so many sights and sounds in the area: music, theatre, architecture, the Brookfield Zoo. We look forward to serving you again.

Charlotte, United States
Reviewed 4 weeks ago

every time I visit Chicago, which is atleast 3-5 times per year, I only stay at this hotel. location is convenient to both airports, and they have airport shuttles. the entire experience from the shuttle to checkout and shuttle back to the airport is great. the staff is helpful and friendly. the managers always ask how im doing and if...

Review collected in partnership with Best Western
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Thank kunald821
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for taking the time to write a review. We are happy to know that we're your home away from home. Just one clarification: Our shuttle only goes to and from O'Hare Airport. Come again!

Coventry, United Kingdom
Reviewed 5 January 2017

Went over from England to Illinois for an 2016 Xmas break with the family. Turned out to be a super stay at the Best Western. Friendly staff, 2nd to none. Food was good, in fact, excellent on most days. Breakfast was standard very morning. However, you could order what you liked or from the menu. Kitchen staff were very accommodating....

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Thank mrmpatel
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We shared your comments with the staff. There couldn't have been a better place to spend Christmas. When you come back, read Best Western's blog a month in advance, about events of interest in the Chicago area. We hope to see you next year.

Toronto, Ontario
Reviewed 2 January 2017

I've stayed here maybe 4 times over the past two years, and am never disappointed. Friendly and helpful staff - this time it was Rosa who was a delight. Spacious and attractive rooms. Peaceful atmosphere. Fine wifi. I mentioned to the front desk an issue with the deadbolt hardware on my room's door, something I hoped the maintenance department might...

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Thank PianoPete
Oneida, New York
Reviewed 26 December 2016

This BW is at the western edge of the city, but not too far from the elevated line terminals in Forest Park or Oak Park. The rooms are well maintained, and comfortable. The hotel is quiet (a bit of noise from the adjacent highway, however). The staff are helpful and courteous. Our stay was very pleasant.

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Thank kevincW4167YP
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. You summed it up very well. You can drive downtown, though the Eisenhower Expressway can be a bear at rush hour, but there are train an bus options which can put you in the Loop in no time. Your comments regarding our staff have been passed around. We look forward to seeing you again.

Huron, Ohio
Reviewed 6 December 2016 via mobile

2nd time in about year to this location and I enjoyed this stay as much as the first. It's not the most modern hotel I'm sure, but it's updated, clean, comfortable, quiet and all inclusive. Charlie's Restaurant is the on-site bar restaurant and the pizza was as good as any I've had with the food and the be rages reasonably...

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Thank MessNmagic
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We love hearing from repeat customers, as it's a great barometer for measuring consistency of service. It is quite fair to say the hotel is not modern. We're working hard to keep it up to date. We hope we'll see you again.

Reviewed 1 December 2016 via mobile

The room is very comfortable and the hotel was generally quiet. It was conveniently located to Major Chicago expressways. The only thing that was slightly weird as compared to other Extended Stays I've been at is you had to ask for any of the kitchen utensils or appliances that you require. I am assuming it's to prevent theft.

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Thank Chris M
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. Best Western Plus is not an extended stay hotel. However, we do have a number of guests who stay because a loved one is being treated at area hospitals. We do our best to comfort them, as stays like that can be stressful. We hope we'll see you again.

Dubuque, Iowa, USA
Reviewed 14 November 2016

Been here a few times, this past year. Front Desk Staff, Great! Rooms, Great! Breakfast Buffet, Great! Bar - NEEDS ATTENTION! Staff very slow to re-supply drinks and take orders from Patrons at Bar, despite being alerted to their presence. Last week, one of my Colleagues got up and walked out after being ignored for 20 minutes, plus. Despite no...

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Thank Scouse-Express
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We're glad you like our hotel, but we sympathize re your bar comments. We will talk with our servers. Thanks for being loyal customer. We look forward to seeing you again.

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BEST WESTERN PLUS O'Hare International South Hotel
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Chicago Hillside

Address: 4400 Frontage Road, Hillside, IL 60162 (Formerly Chicago Hillside Hotel)
Region: United States > Illinois > Hillside
Price Range: $105 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chicago Hillside 3*
Number of rooms: 248
Reservation Options:
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Also Known As:
Best Western Plus Chicago Hillside Hotel Hillside
Best Western Hillside
Hillside Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chicago Hillside staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Chicago Hillside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any I guess. We were on the 3rd floor”
 of 5 bubbles mrmpatel, 4 Jan 2017 | Read review
“You might want to check in early before the night lady starts her shift and once you do avoid her.”
 of 5 bubbles xavialonso27, 4 Nov 2016 | Read review
“Try not to get room on interstate 290 side, its very loud.”
  • Photo taken from window side.
  • zoomed from room window.
 of 5 bubbles 146azim, 15 Oct 2016 | Read review
“rooms towards highway to have far view”
 of 5 bubbles sukhi504, 25 Jul 2016 | Read review
“Our third floor room was great!!!”
 of 5 bubbles JaneZ_13, 28 Feb 2016 | Read review
5 of 5