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Holiday Inn Express Hotel & Suites Chicago Airport West

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Traveller (48)
Room & Suite (39)
Pool & Beach (5)
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Overview
  • Excellent45%
  • Very good33%
  • Average11%
  • Poor5%
  • Terrible6%
Travellers talk about
“super target”(11 reviews)
“panda express”(7 reviews)
“shuttle service”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (240)
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77
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99
77
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12
16
Show reviews that mention
All reviewssuper targetpanda expressshuttle serviceeisenhower expresswayfront deskjimmy johnsfree breakfastcinnamon rollspancake machinemicrowave and fridgecouple of nightsconvenient locationnice breakfastthe hotel is cleangreat place to staybusiness tripblue line
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81 - 85 of 230 reviews
Reviewed 24 June 2015

Our family stayed here for 4 nights and we were very pleased! The staff was very friendly and helpful! We traveled into Chicago every day for our vacation and the hotel shuttle was very helpful because it took us to as well as picked us...More

1  Thank Monica K
Response from HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport WestResponded 26 June 2015

We are happy that you and your family had a great time during your vacation. Allowing us to help within that time frame, means so much to us. Thank you for giving us the opportunity to serve your needs. I also want to thank you...More

Reviewed 24 June 2015 via mobile

Decent place but should be for the high price , but things like wireless not reaching the rooms or even the breakfast place will annoy you. Close to airport and not far from downtown. That's all I got. It's s hotel so not too many...More

Thank Andrew F
Response from HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport WestResponded 26 June 2015

Thank you for staying at our hotel. We always make the effort to keep our guests as happy as we can. Guest satisfaction is our number 1 goal. We hope you give us another chance in the future, to make that stay better than previous...More

Reviewed 23 June 2015

My wife booked a room with two queen beds for a two night stay through HIE's website.The location was further from downtown than we wanted but we chose this since parking was free and it was located off I-290. The hotel's website said there is...More

Thank drdoc60
Response from HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport WestResponded 26 June 2015

Thank you for staying at our hotel. I am so sorry that the sofa bed wasn't what you expected to be. We are making changes, so that any one else staying with us has a greater experience. We appreciate you taking the time to let...More

Reviewed 15 June 2015

Remember that stacys resturant is closed on sunday. do not go to tgif fridays in lombard ill worst place ever. shuttle was late . room was small. great breakfast! listen close front desk hard to understandMore

Thank scout3Iowa
Response from HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport WestResponded 26 June 2015

Thank you for staying with us and for your feed back. I am sorry that our shuttle was late picking you up. I don't know how we failed to be there on time but rest assured, we will be more careful reserving the shuttle, so...More

Reviewed 8 June 2015

We stayed at this hotel because it seemed like all of Chicago was booked for the night we were visiting. The hotel was in very good condition, very clean and furnishings were up to date. The staff was very helpful, especially since we needed the...More

Thank shellfan
Response from HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport WestResponded 26 June 2015

Thank you so much for giving us a chance by staying at our hotel. I am glad that our team was able to make your stay memorable. Making our guests feel welcomed and enjoy their stay, is our number one goal. We hope you visit...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Heated pool
Details
Price range
USD 107 - USD 163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 107 - USD 163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (48)
Room & Suite (39)
Pool & Beach (5)
Dining (1)
Questions & Answers
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Timothy M
18 December 2016|
Answer
Response from David A | Reviewed this property |
I would call hotel to check.
0
Votes
jnshoaf
11 December 2016|
AnswerShow all 3 answers
Response from Tammy H | Reviewed this property |
Hi! The cemetery is less than two miles from the hotel, so -- off the top of my head -- I can't think of any reason you couldn't walk. I'll defer to the hotel, though; it's possible there's something I've forgotten. You... More
2
Votes
mgel03
26 August 2016|
AnswerShow all 3 answers
Response from Fietje F | Reviewed this property |
exactly about 15 minutes without traffic. the staff is amazingly friendly just ask them for the shuttle its supereazy. enjoy
1
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Google Translation
Room Tips
"Quiet, accomodating, clean, great location close to shopping and restaurants"
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"Ask for a nice room!"
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"Stay somewhere else!"
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"The rooms that face the street are loud due to the traffic"
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