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Holiday Inn Express Hotel & Suites Chicago Airport West

HIExpress.comUSD 269*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Chicago Airport West
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216 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Chicago Airport West
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Showing 208: English reviews
Amarillo, Texas
Reviewed 15 October 2014

Great room, breakfast, exercise facility, indoor pool, Wi-Fi. In addition, we held a reception and the staff helped it come off magnificently. Brought food in from an Oak Park deli, but the room set-up was by the hotel staff, and it was great.

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Helpful?
Thank Stan A
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for such kind words, we are always making sure that we do our best for our guest. We will continual to make sure we are giving superb service, because we would not have it any other way.

Greenville, OH
Reviewed 9 October 2014

Our 2-nite stay was all good! #1--and, this is a very important #1--the room, the hotel itself-clean. Smelled clean. Looked clean. Felt clean. I like that. I expect that. This Holiday Inn met my expectations. The other good things -well located; close to the airport and the city. In a nice little strip mall shopping center. Walk to restaurants and...

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Helpful?
Thank Betty B
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Great to hear your stay was what you expected, As a brand we should be on point each and everyday. We strive for perfection and sounds like we hit a home run with you. Again thank you for staying with us and please come back.

Terre Haute, Indiana
Reviewed 9 October 2014

Holiday Inn Express on Mannheim. Familiar comfort was so welcome after many nights in hotels in Eastern European hotels...some luxurious, and some were interesting to say the least. Tony was especially helpful and extremely personable at check in even though I did cause him quite a bit of trouble. Room #522 had a refrigerator (with no expensive mini-bar options filling...

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Helpful?
Thank jwjwjwjw1
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Great to hear that after visiting Europe that our facility was welcoming. We are committed to making sure each of our guest feel right at home and sounds like you did. Sounds like Tony was a great help to you. Our Guest Service agents are well trained and full of knowledge and eager to help. Please if you decided to...

Wolfville, Canada
Reviewed 6 October 2014

This was a convenient location for a conference I was attending in Oak Park. I did end up taking a cab to the hotel from the airport as my travel plans were up in the air, and it cost $50.00 (so make sure you book ahead and get the no-cost shuttle). The reception staff were helpful and check-in was quick;...

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Helpful?
Thank ToTravelIsBrilliant
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Our facility is in a great location near shopping and dining. We are fifteen minutes from fine dining if you choose to do so. We have a great staff who cares about our guest. We thank you for your business and we are looking forward to seeing you in the future.

Reviewed 30 September 2014

Cannot recommend this hotel highly enough. Clean, well maintained, great breakfast. Staff was very friendly and continually went out of their way to help us. If you need a place to stay in Chicago, this is the place!

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Helpful?
Thank mor7pa
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for taking time of your busy schedule to give us your feedback. We appreciate your time and your loyalty to our hotel. We are committed to making sure our facility is ready for your arrival. Our staff are well trained and helpful at anytime. Thank you for staying with us and we hope to see you in the...

Reviewed 28 September 2014 via mobile

We can to visit family from out and had a great stay! The hotel is clean and well maintained! The price is very affordable for what you get, great service and an abundance of breakfast food to choose from in the morning! We will definatly stay herr again when we go into Chicago area!!!!

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Helpful?
Thank Crystal M
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Good to hear that you and your family enjoyed our facility. It makes a difference when you can stay somewhere and feel at home. We do our best to make sure you get that feeling. You are correct our breakfast bar is out standing. So much to choose from and don't forget about the pancake machine. Please next time you...

Lakewood, Ohio
Reviewed 16 September 2014

Typical cheapie construction; expect to hear sounds from other rooms. (Particularly since the bathroom doors fit so badly that it's necessary to pound on them to get them closed.) Most staff were nice, with one exception, but service was repeatedly lacking. Either they're stretched too thin or else poorly managed. The free shuttle to the CTA station is nice, but...

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Helpful?
Thank Matt K
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Dear Matt K, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received...

Pontiac, Michigan, United States
Reviewed 8 September 2014

All I have to say is the complete hotel staff was excellent. From the front desk clerk, who very extremely helpful to me and my family and very professional and the same can be said about the kitchen staff. When plan on visiting chicago again I will be making this my hotel to stay in.

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Helpful?
Thank Chevy P
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for taking the time out to give us your feedback. It's important to us that you enjoyed your stay and that our staff was great. We are pleased to hear the next time you visit Chicago we will be your first choice.

Chicago
Reviewed 4 September 2014

I stayed here for two nights. The staff was great, rooms clean, great amenities and a comfortable bed. I wasn't too pleased that I could not connect to the internet the first night after spending 25 minutes on the phone with the technical support person. However, it was fixed for the second night's stay. The ice machine was broken, so...

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Helpful?
Thank Anna M
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Please accept my apology regarding not being able to connect to internet right away. I'm glad that the problem was finally fixed. I'm also happy that you stated overall you enjoyed our facility and will be back. That really speaks volume, thank you!

Reviewed 3 September 2014

We went for a music festival and it was really easy to get to the metro via the shuttle. When we got to the hotel our room was ready right away before check in. Then we were able to get right on a shuttle for the metro station. When we got back from the festival we called and the shuttle...

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Helpful?
Thank BreClark22

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located minutes from Downtown Chicago along I-290, our new Holiday Inn Express & Suites Chicago Airport West - O Hare is near some of the nation s top companies, including Westbrook Corporate Center, Actuant, SAP, Navistar, Ace Hardware and Loyola Medical Center, and with easy access to Chicago s main highways, including I-88, I-294, and I-355.Situated in suburban Chicago, our hotel is an ideal location for travelers visiting nearby attractions such as Yorktown Mall, Oakbrook Mall, Drury Lane Theatre, Oakbrook Terrace, and downtown Chicago. Chicago s O Hare International Airport is (ORD) 6 miles and Chicago Midway International Airport (MDW) is 15 miles from the hotel.All rates include our daily hot Express Start Breakfast. Our hotel guest rooms include 32' flat panel HDTVs and free wired and wireless HSIA while our suites include microwaves, refrigerators and sofa sleepers. To make your stay more relaxed and comfortable enjoy our state-of-the-art fitness center and indoor heated pool. Stay connected in our 24-hour business center. Families can enjoy the Holiday Inn Express & Suites Chicago Airport West - O Hare s easy access to many Chicago attractions such as Brookfield Zoo, Wrigley Field, U.S. Cellular Field, Soldier Field, United Center, Field Musuem, Navy Pier and the Magnificent Mile by car or by Chicago s public transportation system. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chicago Airport West

Address: 200 S Mannheim Rd, Hillside, IL 60162-1825
Region: United States > Illinois > Hillside
Price Range: $162 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chicago Airport West 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Chicago Airport West
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chicago Airport West staff and other travellers.
6 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Chicago Airport West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Location”
Mumtaz400, 1 Apr 2017 | Read review
“Ask for a room facing the parking lot, its quieter.”
TravelMonster84, 9 Jan 2017 | Read review
“book in the back of hotel and higher up if street noise bothers you”
ipbchlvr, 23 Oct 2016 | Read review
“Ask for a room opposite of Mannheim Road”
cpjlaj, 23 Jun 2016 | Read review
“If you are a light sleeper ask for the parking lot side. Empty gravel trucks run the road and there must be a bump in the road.”
CSLebanon, 12 Jun 2016 | Read review
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USD 269* /night
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Prices are for 1 room, 2 adults
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