We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Attending a concert at Ravinia on a summer Friday night is awesome. Getting to and from the venue is not. What stopped me from going for years was the logistics of getting there. Navigating dark two lane roads was not my thing. Looked for a...More
My daughter and I came here during a Girls trip and concert at Ravinia. What a pleasant surprise! Our room was spacious and very quiet. The staff were all friendly and helpful. There is even a complimentary shuttle to Ravinia and back. And we also...More
I spent a week last September for business in Northbrook and choose the hotel because of the Marriott family, being an elite member and loving the great level of standard and quality of the brand.
The hotel requires renovation and gave me the idea of...More
Response from Maria J, General Manager at Courtyard Chicago Highland Park/NorthbrookResponded 12 July 2018
Good Morning sylvia720,
Thank you for taking the time to submit a Trip Advisor review of your stay with us last September. Please know I understand and agree with your thoughts on our need for a renovation. As we prepare for a complete renovation to...More
Outstanding facility in service and amenities. Very courteous and helpful front desk personnel. The rooms were above-average. They offer a great outdoor relaxation and conversation area in addition to having a very nice Bistro.
The shuttle to Ravinia and back was quick and easy. probably waited no longer than 15-20 minutes for the shuttle afterwards. Previous years at another hotel it may have been 45 minutes or longer before we headed back to the hotel. Bar was not open...More
Response from william m | Reviewed this property |
This question is far more interesting than my answer: not only do I not know, but I've never thought of it applied to any hotel. I can think of some both legal and experiential reasons why this prohibition might be in... More
This question is far more interesting than my answer: not only do I not know, but I've never thought of it applied to any hotel. I can think of some both legal and experiential reasons why this prohibition might be in effect, including liability for anyone under 21 and the responsibility of the hotel for conduct of minors. And how far under 21? I would be interested in hearing what the General Manager has to say.
Thank you for taking the time to ask your question regarding potential pests at our hotel. Please know this is something that we train all of our housekeeping associates on to make sure they are inspecting... More
Thank you for taking the time to ask your question regarding potential pests at our hotel. Please know this is something that we train all of our housekeeping associates on to make sure they are inspecting our rooms and beds daily during housekeeping service to ensure our hotel is free of unwelcome pests and bed bugs.
This training is on going and we also utilize a pest control company who come in and complete monthly service to our hotel to ensure we are pest free. If you would like any further information I welcome any opportunity to speak to you in regards to these concerns.
Thank you again for your question; we hope to have you as a guest when your travels bring you to Highland Park.