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Holiday Inn Gurnee Convention Center

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Traveller (24)
Room & Suite (31)
Dining (4)
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Overview
  • Excellent41%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible7%
Travellers talk about
“six flags”(52 reviews)
“shuttle service”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (299)
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Traveller rating
121
88
46
21
21
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LanguageEnglish
121
88
46
21
21
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All reviewssix flagsspice restaurantshuttle servicegurnee millsbreakfast buffetacross the streetno worrieshot tubfront desk staffvery nice hoteloutlet mallnice poolwe've stayedhotel staffclean roomsfirst floornice stay
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11 - 15 of 297 reviews
Reviewed 7 November 2017

Had charges put on my card as a security deposit ......9 days and two phone calls later I had to dispute because no one at hotel was able to help. Very disorganized and employees not trained properly. Rip off center for businesses who probably don't...More

Thank keith L
Response from IHGService, Guest Relations Manager at Holiday Inn Gurnee Convention CenterResponded 22 November 2017

Hi keith L, Thank your review and for staying with us. I’m very sorry to hear about your dismay towards the security deposit charge on your credit card. I would like to address this with you further and have sent you a private message in...More

Reviewed 3 October 2017

We were pleasantly pleased by the accomodations here. Rooms were clean and well maintained. The restaurant was very good for dinner. Service at the desk was always prompt and courteous. Van drivers were friendly and accomodating as well. We enjoyed our stay here.More

Thank CBScout
Response from IHGService, Guest Relations Manager at Holiday Inn Gurnee Convention CenterResponded 18 October 2017

Hello CBScout, Thank you for your review regarding your recent stay at Holiday Inn Gurnee Convention Center, IL. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward...More

Reviewed 3 October 2017

First I have to say that the front desk staff was very nice a accomodating. I was updated to a suite, which was very nice. The lobby was actually very nice, plenty of seating areas and a large tv, which my family watched a live...More

Thank 909marilynk
Response from IHGService, Guest Relations Manager at Holiday Inn Gurnee Convention CenterResponded 17 October 2017

Dear 909marilynk, First of all, allow me to thank you for taking the time to fill out this review and for sharing your experience about your recent stay with us. I am glad you have acknowledged the excellent service received from our staff and was...More

Reviewed 1 October 2017

Clean, Family Friendly, Close to Gurnee mall and tons of Restaurants. We went to Fright fest we regret not buying the fast pass long lines. Hotel has microwave and fridge fr a $10 fee, Rollaway for $15

Review collected in partnership with this hotel
Thank Bllanos84
Reviewed 19 September 2017

Great hotel right off of the interstate with easy access to entertainment, bars, and restaurants in the area. Stayed with the bride, her mother, and other bridesmaids the night before a wedding. We had a very nice stay. Thanks Holiday Inn!More

Thank Brynne S
Response from Tony Q, Front Office Manager at Holiday Inn Gurnee Convention CenterResponded 29 September 2017

Dear Brynee S, Thank you for giving us your feedback on your recent stay with us a the Holiday Inn Gurnee and Convention Center. Great to hear you loved our convenience to restaurants and entertainment. There is a lot of shopping and restaurants nearby including...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
USD 97 - USD 194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 97 - USD 194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (24)
Room & Suite (31)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (16)
Questions & Answers
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Kjsn
27 November 2017|
AnswerShow all 7 answers
Response from jrbdebary | Reviewed this property |
No it is an additional charge
0
Votes
Room Tips
"we were on the 2nd floor"
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"Upper levels would be best considering they have a lounge."
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"If you don't like elevator or stairwell noise, request a room away from those areas."
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"Really not a view to speak of, but I like near the lobby for elevator access. I prefer the King Suite."
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