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Holiday Inn Gurnee Convention Center

Booking.comUSD 98*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Gurnee Convention Center
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240 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Gurnee Convention Center
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Showing 238: English reviews
Chicago, Illinois
Reviewed 13 March 2017

I booked a room with breakfast deal. What a rip off! Because I booked that rate I couldn't use my AARP discount. No one even asked for the breakfast vouchers. Everyone was walking in and eating. The sign said 11.95 for cold breakfast and 15.95 for hot breakfast buffet. It was no different than the generic continental breakfast you get...

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Helpful?
Thank ericav691
IHGService, Guest Relations Manager at Holiday Inn Gurnee Convention Center, responded to this review

Hi ericav691, Thank you for your stay and for posting a review on TripAdvisor. I am delighted to read that you found our rooms to be clean. However, I am sorry to hear your disappointments about our breakfast service, TV channel reception, and for the noise challenges you experienced. Kindly note that we will be sharing and discussing this with...

Chicago, Illinois
Reviewed 6 March 2017

Booked a few rooms for family & friends to celebrate my nieces 3rd birthday. The room was very spacious. The only thing was the tub is kinda tall & coming out makes it a little difficult if you are short. The toilet had a leak & got my socks & pj's all wet in the middle of the night. They...

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Helpful?
Thank anacM447CD
IHGService, Guest Relations Manager at Holiday Inn Gurnee Convention Center, responded to this review

Hi anacM447CD, Thank you for choosing us to share your niece's special occasion with and giving us feedback. I regret to know that you encountered some difficulties with how the toilet in the room received was set up. I will have this information shared with our hotel owners for further evaluation. Despite this, I am pleased that you liked the...

Reviewed 4 March 2017 via mobile

I have been a frequent guest at the Holiday inn Gurnee. During these starys I have been made welcome and comfortable by the staff, and the restaurant and bar. Mian is the most genial and friendly bartender I've had the pleasure to meet at the Spice resturant, and the beds and pool are something I really look forward to during...

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Helpful?
Thank Michael C
Palatine
Reviewed 13 February 2017

The beds there are great the pillows are super soft very clean nice atmosphere but the fat guy at the front desk was so rude no personality close minded to the fact that I said online it was cheaper than the rate that he was giving me at $94 but online for $89 he's like always then go ahead and...

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Helpful?
Thank desazraym
Evanston, Illinois
Reviewed 3 February 2017

My wife and I stayed here over the Christmas holiday. It was a decent no frills hotel. It lacked some of the nice updates that IHG have added to their hotels over the past few years. I had dinner in the restaurant, actually I was the only one there due to the holiday. The food was good, but the portion...

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Helpful?
Thank Andrew S
Los Angeles, California
Reviewed 2 February 2017

There are definite pluses at this Holiday Inn, The restaurant and bar are outstanding. Far better than your average hotel restaurant. The staff was pleasant and helpful. The fitness center was small but very well equipped. There are some definite drawbacks. They had to put us in three rooms before they could find one that had a quiet enough bathroom...

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Helpful?
Thank technocleric
IHGService, Guest Relations Manager at Holiday Inn Gurnee Convention Center, responded to this review

Hi technocleric, Thanks for leaving feedback, we're glad to have hosted your stay. I regret to learn that you had to change rooms several times as you were inconvenienced by the noise coming from our fans but on the plus side, I'm glad to know that our efficient staff were able to accommodate your requests and find you an upgrade...

Collinsville, Illinois
Reviewed 30 January 2017

I enjoyed my recent stay. Rooms are average but clean and comfortable. I believe they may be doing some upgrading according to one of the maintenance guys I spoke with. The bar was nice. I did not eat at the restaurant but I heard it was pricey for what they served. Hotel is in a great location across from the...

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Helpful?
Thank Jim A
St Anne, IL
Reviewed 23 January 2017

We had a great time! I booked 3 rooms and we used the shuttle to 6-Flags. Everything about the trip including the hotel room left a great memory for my family and I. Until...we were transferred at time of booking to a sales rep who talked us into a look-see for their club vacations. He took $279 for a refundable...

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Helpful?
Thank EdnaStAnne_IL
Saint Paul, Minnesota
Reviewed 23 January 2017

Beautiful hotel with great pool and spa. Delicious restaurant. Very helpful staff who made sure we felt welcome. Loved the lounge area and snacks available for purchase. Clean room with comfortable bed. Can't wait to come back!

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Thank katyc333
Geneva, Illinois
Reviewed 7 January 2017

Good service , clean room. Front door was out of order along w the pool or would be 100%. Bfast was good. Older hotel but good. Liked the shuttle and location. Exercise tool was clean and in working order

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Helpful?
Thank brian17285

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are Lake County's treasure with 10,000 sq. ft. of meeting and banquet space, onsite dining, and signature accomodations for business or leisure travelers in Gurnee, Waukegan, Libertyville and more. We are now featuring 210 fully renovated contemporary guest rooms and elegant meeting space. Our full service property offers one of the largest pools in Lake County and a state of the art fitness center. We are right across the street from Gurnee Mills Mall and just minutes away from Six Flags Great America. ... more   less 

Additional Information about Holiday Inn Gurnee Convention Center

Address: 6161 Grand Ave, Gurnee, IL 60031-1613
Region: United States > Illinois > Lake County > Gurnee
Price Range: $116 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Gurnee Convention Center 3*
Number of rooms: 210
Reservation Options:
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Also Known As:
Holiday Inn Gurnee Hotel Gurnee
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Questions & Answers

Questions? Get answers from Holiday Inn Gurnee Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to the top floor so you do not hear people upstairs river dancing.”
cbond2015, 3 Apr 2017 | Read review
“Eat breakfast elsewhere and bring ear plugs! And certainly don't book a room with breakfast deal. Clearly everyone walks in and eats. No one asked for our breakfast voucher. Anyone who pays 11.95 for yogurt and cereal and 15.95 for fake eggs, frozen waffles, and oatmeal you could hang wallpaper with is crazy!!! Holiday Inn take the breakfast sign down and include it as free continental breakfast. Can't complain about what's free!”
ericav691, 12 Mar 2017 | Read review
“Ask for a room on the side away from the Highway if you want to avoid high road noise.”
, 2 Feb 2017 | Read review
“choose a room on the west side”
DanK984, 28 Dec 2016 | Read review
“Rooms are well furnished & clean, 1st floor”
joannesparker, 22 Sep 2016 | Read review
5 of 5
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USD 98* /night
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Prices are for 1 room, 2 adults
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