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KeyLime Cove Indoor Waterpark Resort

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#1 of 12 Hotels in Gurnee
Certificate of Excellence
GreenLeadersSilver level
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KeyLime Cove Indoor Waterpark Resort
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1,509 Reviews from our TripAdvisor Community

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Showing 1,507: English reviews
Wilmette, Illinois
Reviewed 18 February 2015

Took the little kids to this resort in January and had a fun time. The water park is small, but if your kids are small, it is totally sufficient for your needs. The food and drink offerings at the resort were pretty decent and well-priced. The hotel room, however, really left a lot to be desired. They were musty and...

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Helpful?
2Thank tshissler
Kaitlyn B, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear tshissler, Thank you so much for your feedback. It sounds like you had a great time with your family at KeyLime Cove! Our Indoor Waterpark, Lost Paradise is 65,000 square feet and offers a combination of activities and areas for kids of all ages. We’re glad you enjoyed our dining options on site. At KeyLime Cove, we offer six...

Chicago, Illinois
Reviewed 18 February 2015

I have been visiting Key Lime Cove Waterpark and Resort at least twice a year for that past several years with my children. It truly is a child's dreamland. In addition to the waterpark, the hotel is beautifully themed, has numerous shopping and eating outlets, a full arcade, children's bowling, and many other amenities that make it a wonderful experience....

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3Thank ChicagoTraveler25
Kaitlyn B, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear ChicagoTravler25, Thank you so much for your Splash-tacular review! We are thrilled that you and your family enjoy visiting KeyLime Cove so frequently and appreciate your feedback. We’re glad you've taken advantage of our unique shops and six dining establishments on-site. It sounds like you had a very positive experience with Mr. Sasso, our Director of Rooms. At KeyLime...

Milwaukee, Wisconsin
Reviewed 15 February 2015

During the holidays, our family of eight adults and four kids rented two, two bedroom units for a couple of nights. Both of them were very nice! My family of four (kids ages 5, 2) and my brothers’ family of four (kids 2, 3 months) fit well into our unit. Bedrooms were spacious enough. Only downfall was that the non-master...

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Helpful?
3Thank Audie79
Kaitlyn B, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear Audie79, Thank you for your detailed review. It sounds like your family had a Splash-tacular time here at KeyLime Cove! We are thrilled to hear that you enjoyed your Toucan Two Bedroom Suite. It sounds like it was the perfect choice for your family! We are happy to hear that you had a Key-riffic time in our Indoor Waterpark,...

Naperville, IL
Reviewed 11 February 2015 via mobile

We took our 2 year old daughter to Key Lime Cove for two nights. We arrived early afternoon on Friday, were able to check in and get right to the water park. It was not busy at all, which was wonderful. Pros: rooms and pool very clean, lifeguards are alert and doing their job, other staff seemed friendly, you can...

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Helpful?
4Thank battles01
Kaitlyn B, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear Battles01, Thank you for your informative review. It sounds like your family had a great time here at KeyLime Cove. We are thrilled to hear that you had a great check in experience. Our front desk agents work very hard to get our guests checked in and ready as quickly as possible. We appreciate that you found your overnight...

burnham il
Reviewed 10 February 2015 via mobile

Fun and relaxing. Good food at the crazy toucan. Rooms and spacious and comfy. Saw a lifegaurd rescue a little girl. Bravo. Cute little shops. Wish there were groupons or coupons more often. Great get away.

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Helpful?
2Thank loriwBurnhamIl
Kaitlyn B, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear loriwBurnhamll, Thank you for your review. We appreciate that you found your overnight accommodations to be clean and comfortable. It sounds like you had a Key-licious meal at our onsite restaurant, The Crazy Toucan. We have several onsite restaurants for our guests to enjoy. We love to provide our guests with plenty of options onsite, so that there is...

Champaign
Reviewed 9 February 2015

This hotel makes for a fantastic getaway! The ambiance is so fun and relaxing. Rooms are clean. The water park was fun for our entire family (2 adults, 10 yo, 7yo boys). Did not seem overly crowded despite being full. Plenty to see, eat and do all weekend. Added bonus is close location to Gurnee Mills Mall which has great...

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2Thank Ellenzim
Kaitlyn B, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear Ellenzim, What a Splash-tastic review! We are thrilled to hear that you had such a great time here at our resort. We appreciate that you found your overnight accommodations to be clean and comfortable. It sounds like you really enjoyed our Indoor Waterpark, Lost Paradise. With 65,000 square feet of Key-riffic waterpark fun, and plenty of other scheduled activities,...

Joliet, Illinois
Reviewed 6 February 2015

This was 2nd trip here, much more enjoyable because we went midweek. No waiting for anything, no crowds, it was great! The staff was very friendly and helpful. I was most impressed with the lifeguard staff. Even when we were the only people in the area we were in, every lifeguard was always professional and attentive, we never once saw...

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Helpful?
2Thank misnjay05
Kaitlyn B, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear misnjay05 Thank you for your wonderful review. It sounds like you were very impressed with our lifeguard staff. The safety of our guests is our number one priority, especially while inside of our Indoor Waterpark, Lost Paradise. Our lifeguards are always training and learning new ways to keep our guests safe, while still maintaining a fun and comfortable environment...

Reviewed 1 February 2015

KeyLime Cove is consistently clean and comfortable. The waterpark is always fun and enjoyable. It is great for my 10 and 4 year olds. We are only an hour and a half away and enjoy getting away here While it is not a large waterpark, there are tons of activities for the kids. The arcade is really great and just...

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Helpful?
1Thank Yandmchisko
Kaitlyn B, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear Sarah B, Thank you for leaving such a detailed review. It sounds like overall your family had a great time. Our Indoor Waterpark, Lost Paradise is 65,000 square feet and offers a combination of activities and areas that appeal to all ages. We keep the park at a balmy 84 degrees. It sounds like our front office staff was...

Kirkland, Illinois
Reviewed 31 January 2015

My family and I decided to pay a visit to KeyLime Cove the first weekend in January. We were given a gift card to use a couple of years ago and thought it would be the perfect time to use it. we wanted a little get away before school started. We arrived in Gurnee about 3:00 and check in was...

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Helpful?
4Thank Sarah B
Kaitlyn B, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear Sarah B, Thank you for leaving such a detailed review. It sounds like overall your family had a great time. Our Indoor Waterpark, Lost Paradise is 65,000 square feet and offers a combination of activities and areas that appeal to all ages. We keep the park at a balmy 84 degrees. It sounds like our front office staff was...

Kankakee, Illinois
Reviewed 27 January 2015

The resort is nice, this is the third time I've been here with my family. The problem I have is the resort charging a $25.00 resort fee on top of the $179.00 a night plus taxes fee. I was told the resort fee was to cover the amenities. Well the amenities they offer are standard at other hotels and they...

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Helpful?
6Thank Camper1214
Kaitlyn B, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear Camper 1214, Thank you for your feedback. We apologize if you were less than pleased with your stay. The resort fee applied to your reservation is used to provide our guests with our onsite fun-tivies. This includes our onsite Medieval Times show, Balloon Artist, Magician, and Serpent Safari. It also allows us to offer our guests a complimentary shuttle...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
KeyLime Cove offers something for everyone at its all thrills, no chills indoor oasis. The Key West inspired resort is a perfect getaway that’s within an hour drive from Chicago or Milwaukee. Relax in a resort-style suite or guest room, or rejuvenate at Paradise Mist Spa. Featuring a 65,000 sq ft Indoor Waterpark other resort amenities include an arcade, dining and entertainment, shopping and so much more! For a family vacation that's a million miles from ordinary, reserve some "KeyLime Time!" ... more   less 

Additional Information about KeyLime Cove Indoor Waterpark Resort

Address: 1700 Nations Drive, Gurnee, IL 60031-9136
Region: United States > Illinois > Lake County > Gurnee
Price Range: $260 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — KeyLime Cove Indoor Waterpark Resort 3.5*
Number of rooms: 414
Reservation Options:
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Also Known As:
Keylime Cove Resort And Water Park Hotel Gurnee
Keylime Cove Gurnee
Hotel Style:
#1 Green Hotel in Gurnee
#2 Business Hotel in Gurnee
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Questions & Answers

Here's what travellers have asked, with answers from KeyLime Cove Indoor Waterpark Resort staff and other travellers.
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Questions? Get answers from KeyLime Cove Indoor Waterpark Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“areas have quiet times we were close to the elevators which was not bad but we listened to everyone walking by”
 of 5 bubbles 651Emily630, 13 Feb 2017 | Read review
“If you ask for adjoining room, refuse to pay for the fee to unlock the doors.”
 of 5 bubbles Swiss_Zirks, 28 Jan 2017 | Read review
“The further away you are from the elevator and water park the quieter your room will be.”
 of 5 bubbles Rob_Chicago_2010, 18 Jan 2017 | Read review
“Any room is nice. but they do not have microwave which I felt should since its kid friendly and they need warm milk!”
 of 5 bubbles veritoc1992, 12 Jan 2017 | Read review
“our room was opposite of the lobby / waterpark - so probably quieter. We selected the mangrove suite option to have a bit more space.”
 of 5 bubbles amandahJ6327QA, 8 Jan 2017 | Read review
5 of 5