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Nice hotel. Clean room. Comfortable bed. What's the deal with the no connectivity wifi service? Yes I get it, fourth floor, far wing but c'mon this is 2017 not 1997. Internet connectivity should be a given, not a novelty. Who travels that doesn't instantly fire...More
To receive a 5 Star Rating, quality is important, yet service; cleanliness and a great staff is also considered. From the opening of the lobby doors to the room entrance is just as heaven should be!! Great Staff, nice spacious rooms and close to downtown...More
Management response:Responded 24 March 2017
Thank you Windman69 for the feedback and taking time to write the review. Our team works very hard to guest service and appreciate the 5-star rating
We hope to have you as our guest again.
All my best,
I used to place Crowne Plaza with the luxury places but I don't think that's the case anymore. The Crowne at Glen Ellyn is an ok place to stay but I don't consider it luxurious. Yes it has some of those appointments like an on-site...More
Thank Barry S
Response from IHGService, Guest Relations Manager at Crowne Plaza Lombard Downers GroveResponded 12 September 2017
Hi Barry S,
Thank you for your stay and for taking the time to share your experience with us. I appreciate the high rating you gave to our staff service. However, I am sorry to hear that some aspects in our room and facilities did...More
Stayed on the first floor on July 15 with husband & daughter. The first time we went in, we could tell it was not going to be a good hotel even for a 3 star. First, our room was located near a door going out,...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Lombard Downers GroveResponded 13 August 2017
It was our pleasure to host your recent stay, and thank you for taking the time to let us know about your experience. We certainly appreciate your commendation for our cordial hotel staff and onsite restaurant. A positive guest experience is something our...More
We chose the Crowne Plaza because is was close to the family members we were visiting and convenient to the train into Chicago. It is an adequate hotel if you are looking for a clean place stay. Unfortunately we had issues with a large group...More
Thank Annette B
Response from IHGService, Guest Relations Manager at Crowne Plaza Lombard Downers GroveResponded 15 August 2017
Hi Annette B,
Thank you for your stay and for taking the time to share your experience with us. It is great to read that you found our location convenient for your needs. However, I'm sorry for the noise challenges you experienced that prevented you...More
USD 105 - USD 182 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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