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BEST WESTERN Geneseo Inn

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126 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Auburn, Maine
Reviewed 3 days ago NEW

I'm near the middle of a cross country trip. As such, I have no real destination or time frame. So, I usually find hotels when I get too tired to keep going. But, when passing through Illinois I was caught in a small, but nasty, snow storm. I called it an early day of travel and looked for a hotel....

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Helpful?
Thank los_helljack
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

It was so kind of you to share your experience on Trip Advisor with such kind words and outstanding ratings. It is the goal of the owner, management and staff of Best Western Geneseo Inn to greet our guests with a smile and true hospitality, making sure the needs of our guests are met with courtesy and professionalism. We are...

Crown Point, Indiana
Reviewed 1 week ago

Very helpful staff Extremely clean GREAT breakfast buffet Easy access to and from Interstate 80 in-room refrigerator and microwave' Very small indoor pool - great for releasing pent-up kid energy Next door to a grocery store Bereavement discount available

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Helpful?
Thank SuperAl00
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you taking the time to leave this amazing review about your stay with us. We appreciate you and your feedback. We are a like a big family here and consider this our home to our guest. We make sure to make everyone feel welcomed and comfortable. It brings great joy to us that you enjoyed your stay and great...

Reviewed 3 weeks ago via mobile

Clean and quiet room, comfortable bed, nice pool area and good breakfast choices. The cooked to order omelets were very good. There was also a nice restaurant within walking distance. We would stay here again.

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Helpful?
Thank Elizabeth F
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

I can't begin to tell you how much we enjoyed reading this review that you had a wonderful time with us. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you so much for compliment to our breakfast which you...

Denver, Colorado
Reviewed 27 October 2016 via mobile

Stopped here on I 80 journey from Denver to NY. Clean and friendly, but my DH and I both woke up with backaches from too soft beds. I would give it one more star if price wasn't so high- not a $98 hotel- more like $78. Room on the small side and a bit dated. We did not try breakfast....

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Helpful?
Thank nitechick
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We would like to apologize for falling below your expectations regarding our room amenities. We also regret your disappointments with beds. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured...

Reviewed 21 October 2016 via mobile

Found room clean, as reviewers had said. Nice desk help and restaurant next door. Would stay there again. Quiet and close to highway access. Breakfast offered eggs, omelets, pancakes, sausage, rolls, cereal, yogurt, toast, and drinks. Would cost $12 at any restaurant.

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Helpful?
Thank Linda A
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you so much for such fantastic words!!! We are happy you enjoyed our hotel and the friendliness of our staff and breakfast. We strive to provide our guests with the best service and excellent accommodations and I am pleased we accomplished that with you. Thank you for staying at our Best Western Geneseo Inn and we hope to see...

Geneseo, United States
Reviewed 13 October 2016

Great stay. Came here to attend wedding. Room was clean. Air conditioner maintained temperature and kept room comfortable. Comfortable clean bed. Daily room service was above average. No problem with noise or parking. Would stay here again.

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Helpful?
Thank James H
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

We appreciate you taking the time to provide your feedback and for recognizing Joy for the great service she provided you. We are so pleased that you had a great night's sleep with our bedding collection. Thank you for staying with us and we look forward to welcoming you back.

Chicago, United States
Reviewed 12 October 2016

My family and I stayed at Geneseo BW and it was wonderful. The staff is kind, helpful, and welcoming. All the times I've stayed at this hotel my room has been nice, clean, and comfortable. I've never had any major issues and the one minor issue I had was rectified immediately by the staff. My family and I will definitely...

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Helpful?
Thank Latasha H
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Wow! Thank you for your nice comments. We strive to have all of our guests feel cared for, valued and respected and we appreciate knowing when we have achieved this goal. We are grateful for your business and we look forward to your return during next visit. Thank you.

Braidwood, United States
Reviewed 7 October 2016

My two night stay at this hotel was made exceptional by the staff employees at this hotel...I was here to support a runner that raced on the Hennepin Canal all weekend and the staff at this hotel could not have been more supportive and caring...whatever I needed, asked how the race went, told me where to get a local newspaper...

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Helpful?
Thank David G
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you so much for your review! It was our pleasure to ensure you had a fantastic stay at our hotel. It is always our goal to exceed your expectations, and we look forward to the future opportunity to do it once again. Thank you so much!

Omaha, Nebraska
Reviewed 4 October 2016

Very quiet rooms. Nicely furnished and updated. Pretty typical room for this type of lodging and price point. Beds very comfortable. Several eating places within walking distance which was handy for our needs. Breakfast slightly different than other places we have stayed as they had a person cooking made to order omelette so they were fresh, not and with the...

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Helpful?
Thank Vistaviewer77
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

We're so pleased to hear that you enjoyed your experience at our property, it's great to hear that you found the team so accommodating. We realize you have many choices when you travel, so thank you for being our guest. Please come visit us again soon.

Reviewed 3 October 2016 via mobile

This was a very nice looking place. I loved my rooms aesthetics and setup!! Everything was very clean and staff was polite. But, I must add there was a smell to the entire place, but especially my room. At first I thought maybe it was industrial glue as the carpet looked at though it was new, but it sure smelled...

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Helpful?
Thank Jessica J
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you so much for your review! I am glad to see that you enjoyed your stay. It is always our goal to exceed your expectations, and I would like to personally apologize that we fell short of our goal during your visit. I assure you that the issue that you had with your room is not typical of the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN Geneseo Inn

Address: 1375 S Oakwood Ave, Geneseo, IL 61254-1993 (Formerly Geneseo Inn)
Region: United States > Illinois > Geneseo
Price Range: $146 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Geneseo Inn 2.5*
Number of rooms: 55
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Also Known As:
Comfort Inn Geneseo Hotel Geneseo
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Geneseo Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Geneseo Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms further away from front desk would have less traffic”
 of 5 bubbles SuperAl00, 27 Nov 2016 | Read review
“It's always nice to get a room on the ground floor.”
 of 5 bubbles 824judithy, 11 Jun 2016 | Read review
“King rooms are very nice”
 of 5 bubbles RandyM298, 25 Apr 2016 | Read review
“10 family of ours stayed-6 rooms-enjoyed the hospitality”
 of 5 bubbles brucedreyer, 10 Apr 2016 | Read review
“Even numbers on I-80 side”
 of 5 bubbles miss_utility, 7 May 2015 | Read review
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