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BEST WESTERN Designer Inn & Suites

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#7 of 11 Hotels in Galena
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Designer Inn & Suites
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565 Reviews from our TripAdvisor Community

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Showing 562: English reviews
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Reviewed 3 days ago NEWvia mobile

Very nice and clean! Customer service awesome! Rooms were cool too! Only a few bad things. .. it was very loud all night long sounded like someone was slamming drawers shut all night long above us (a Sunday night) lasted until after 2 am. The pool was nice but a lot of bugs in the outside pool and the hot...

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Helpful?
Thank Shannonre
Davenport, Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 2 March 2017

Although I didn't see the themed rooms, both the suite rooms and standard rooms are very spacious. The standard rooms have a balcony, and are very large. The suites have a separate bedroom and are also very large. The pool area is quite nice, although the hot tub could use some water (it was below skimmer level.) The pool is...

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1Thank Shelleystarr2753
About Hotel's Favourite Review
Hutchinson, Minnesota
Reviewed 1 week ago NEWvia mobile

I do not recommend staying here, they remodeled but it still is lacking. The bathroom is very small, I don't know why they didn't enlarge the br, there is plenty of room. No decent plug ins for the phone by the bed, I am sitting on the sofa so I can plug my phone into the wall so I can...

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Thank Diane R
Green Bay, Wisconsin
Reviewed 1 week ago

Don't be fooled by the outside remodeling they are doing. This is a great property. We stayed in a standard king room and is was huge, immaculate and quiet. We had a room facing a beautiful wooded ravine and enjoyed it from the balcony. No elevator but nice wide staircase. Nice breakfast, in & out pool plus a jacuzzi. Staff...

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Thank 69TN70
Palatine, Illinois
Reviewed 1 week ago

the staff was awesome and very accomodating. the breakfast was hot and varied and very good! they even served us breakfast two hours before the normal start time to accomodate our needs! It was a very nice stay!

Review collected in partnership with Best Western
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Thank John R
Moline, United States
Reviewed 1 week ago

We needed a weekend away and this was the best place to go. We stayed in the Crystal Cave and the Pearl room. Our favorite was the Crystal Cave. We will definitely go back. The staff was very helpful from the time we checked in until the time we checked out.

Review collected in partnership with Best Western
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Thank lauramv2017
Eagle River, United States
Reviewed 1 week ago

Very comfortable and located near all of the historic sites and the downtown area. Was impressed with the breakfast selections. Offered complimentary paper and the motel was quiet. Not far from Grant's home. Avoid Monday- its not open.

Review collected in partnership with Best Western
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Thank billhV1908YO
Chippewa Falls
Reviewed 2 weeks ago

Great clean an modern place! Clean rooms, GREAT breakfast and reasonable room charges. Just remodeled and very up to date. Great staff and comfortable beds. The rooms, on the Southside, have nice balconies to stand or sit and relax as you look into the woods.

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Thank Randy L
Stevens Point, Wisconsin
Reviewed 2 weeks ago

I made a last minute reservation here for an overnight stay while I was passing through. The rooms were clean, they had continental breakfast (good variety of options), the room was quite large, had a sofa, fridge, couch, etc. I did find the room somewhat noisy. I was across the hall from a stairwell going down to the pool area...

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Thank Daryl F
Reviewed 2 weeks ago

Clean, updated, and close to downtown Galena. I was pleasantly surprised by the fresh updates and cleanliness of this motel. Never would have thought a Best Western could be this pleasant with big rooms, decent breakfast, and close proximity to Galena. Plus, a budget conscious property that takes well-behaved dogs!

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Helpful?
Thank Heidi S

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more   less 

Additional Information about BEST WESTERN Designer Inn & Suites

Address: 9923 W US Highway 20, Galena, IL 61036-9187
Region: United States > Illinois > Galena
Price Range: $94 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Designer Inn & Suites 2.5*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Best Western, Priceline, Cancelon, getaroom.com, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your BEST WESTERN Designer Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Designer Inn & Suites staff and other travellers.
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over a year ago
1 month ago
Freeport

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Questions? Get answers from BEST WESTERN Designer Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side overlook beautiful wooded ravine.”
69TN70, 19 Apr 2017 | Read review
“Rooms on east have good view.”
jamesbE4316CK, 8 Feb 2017 | Read review
“Great newly remodeled rooms, and the suites they have are awesome !!”
prepbymoldy, 17 Jan 2017 | Read review
“higher level rooms will be much quieter than lower rooms near the pool area”
124tomm124, 10 Jan 2017 | Read review
“any of the designer rooms would be a great choice”
E9459EBjoef, 10 Jan 2017 | Read review
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