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BEST WESTERN PLUS O'Hare International South Hotel

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195 Reviews from our TripAdvisor Community

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Showing 190: English reviews
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Great location, awesome service .Very clean well decorated hotel. Everyone was always ready to help .Our room was large and clean with comfortable bedding.We love the free hot breakfast, o lot to choose from.

Review collected in partnership with Best Western

Helpful?
Thank Mascil B
Carlos S, Guest Relations Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Thank you for your positive comments. We appreciate you taking the time to write such a thoughtful and kind review. We are always pleased to receive praise and acknowledgment of such a positive nature especially regarding the guest rooms, the amenities and our staff. On behalf of the entire team, we would like to say thank you for choosing us... More 

Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

I chose this hotel based on the photo shown at the time of booking. Room did NOT match; photo was of an upgraded room. Staff refused to give me the pictured room and refused any upgrade whatsoever. Price of booking dropped $35 the day after my booking and staff refused to match the price- considering the bait and switch, that... More 

Helpful?
Thank Amy M
Carlos S, Guest Relations Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Thank you for contacting Trip Advisor regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations to our guests, and your comments are very important to us. The feedback... More 

Travellers are raving about these Franklin Park hotels

Winamac, Indiana
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Very friend!y helpful staff! Wonderful mattress, even being on the busy road room was very quiet. Very clean with high end amenities. Breakfast was satisfactory.Has a great sleep and park program if using Chicago O'Hare. Highly recommend this reasonable clean motel.

Helpful?
Thank Lindalee L
Carlos S, Guest Relations Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear Lindalee L, We thank you for taking the time out of your busy day to review our Hotel. I know I speak for the whole team when I say we could not be happier that you enjoyed your time as our guest. Our friendly and helpful staff look forward to welcoming you back in the very near future. Carlos... More 

IOWA
Level Contributor
205 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 4 weeks ago

We arrived late after a 9 hour flight from Europe. The shuttle driver, Tony, arrived promptly after we called Jesus at the hotel to request pickup. Tony was friendly and for a short time helped lift our spirits and made us forget how tired we were. Jesus quickly checked us in upon our arrival at the hotel and we went... More 

Helpful?
Thank kasey305
Carlos S, Guest Relations Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear Kasey305, Thank you for your truly kind review and for sharing with the TripAdvisor community. We are truly committed to providing each of our guests a safe, comfortable, and relaxing experience. I would also like to express my gratitude for recognizing our team members Tony, Jesus, Lanny, and Cherry. We are proud to have them as part of our... More 

2 reviews
Reviewed 26 October 2016

Price was good but there was a lot of traffic noise, in addition to the noise, we had a king size bed and it was rock hard and the pillows were lumpy, during check out I wasn't offered how I would like to pay, I had wanted to pay cash but she had already ran my card and never even... More 

Review collected in partnership with Best Western

Helpful?
Thank J5464GUlisad
harvard100, Guest Relations Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear J5464GUlisad, I thank you for taking time from your day to review our hotel. Regretfully, it appears we could have done more for your doing your stay but appreciate your feedback as it allows is to better improve our training and services for future guests. The next time you stay with us we have rooms away from any street... More 

Lemon Grove, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016 via mobile

I just stayed at this hotel over the weekend, I loved the whole time I was there. Jesus at the Front Desk was very helpful and friendly to me when I checked in the Friday night. The Airport shuttle came timely and didn't have any problems, the gentleman driver was very nice and helpful. My hotel room was very clean... More 

Helpful?
Thank Bonita R R
harvard100, Guest Relations Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Hello Bonita R R, Thank you for taking the time to leave such a glowing review of your time with us and for recognizing Jesus. I'm pleased to see that were able to make use of our many amenities and services. We look forward to welcoming you back to the Best Western Plus - O'Hare International South Hotel in the... More 

Olympia, Washington
Level Contributor
3 reviews
Reviewed 18 October 2016

Hotel was average but...staff was excellent! Ray was very helpful during a stressful situation while traveling. Everyone else very helpful-they put breakfast out early for our early departure. Shuttle great right on time. Room reeked of cleaner, interior ok. Good place to stay if you need an overnight close to the airport. Really can't say enough about the staff.

Helpful?
Thank Kpmann85
harvard100, Guest Relations Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Hello Kpmann85, Thank you for your review of the Best Western Plus O'Hare International South Hotel. I cannot thank you enough for your wonderful comments about Ray and the rest of our team. We are service driven and were more than happy to get breakfast out early as we wouldn't want to see anyone leave hungry. Once again, thank you... More 

washington dc, United States
1 review
Reviewed 15 October 2016

the rooms actually look as described, hotel is near the airport, have free shuttle, and service is quite good, you can build your own breakfast, and there is a fast food restaurant that delivers 24/7, the only thing with the restaurant is that you need to check your order is complete/correct

Review collected in partnership with Best Western

Helpful?
Thank Anel Q
harvard100, Guest Relations Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear Anel Q, Thank you for taking the time to share your experiences with the TripAdvisor community. We are pleased that you enjoyed your stay and we met your expectations. We look forward to welcoming your back as our guest in the near future. Carlos Solar – Guest Relations Manager Best Western Plus - O’Hare International South Hotel Direct: (847)... More 

Ottumwa, United States
1 review
Reviewed 27 September 2016

Helpful and friendly staff. Great facility , Excellent for arrival departures from ORD. Suggestions of restaurants was exceptional . an overall enjoyable experience frankly not expected when I travel around Chicago

Review collected in partnership with Best Western

Helpful?
Thank Robert S
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear Robert S Thank you for your 5 star review. Thank you for the compliment regarding our Great Hotel. I agree with you that our hotel is located conveniently close to O’Hare Airport. Thank you for recognizing the efforts of our “helpful and friendly” staff. It is always a delight when a guest takes the time to acknowledge our front... More 

Southern Finland, Finland
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 September 2016

I stayed here while business trip to Franklin Park. The price is fair and breakfast can be included. Breakfast contains serial, yogurt, scrambled eggs, bacon, minced meat mini stakes, a possibility to make wafer and toast bread... So pretty ok, just better not to expect a full continental breakfast, though. The hotel has indoor pool and a gym which I... More 

Helpful?
Thank Nikke M
harvard100, Manager at BEST WESTERN PLUS O'Hare International South Hotel, responded to this review

Dear Nikke M, Thanks for your review. We appreciate all feedback as this is truly the only way we can improve. We will continue to work to meet your expectations, it is through feedback such as yours that we are able to grow as an organization. Your feedback will definitely be used towards our overall improvements as this is the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
The pet-friendly BEST WESTERN PLUS O'Hare International South Hotel in Franklin Park, Illinois is just few minutes away from O'Hare International Airport. Our O'Hare Airport hotel provides O'Hare Airport shuttle service to and from the airport 24 hours a day, seven days a week. Our hotel is situated about four miles from the Donald E. Stephen Convention Center, Rosemont Theatre and Allstate Arena. Attend a business conference, hear a Broadway musical performance or cheer the hockey team at a game near our hotel. Experience Chicago's renowned shopping at the nearby Fashion Outlets of Chicago, or make a wager at nearby Rivers Casino in Des Plaines. Explore the Windy City during your stay and make the short drive or train ride to well-known things to do in Chicago such as Rosemont Walk, The Magnificent Mile(R), Navy Pier and Wrigley Field. Start your work or sightseeing day right with our complimentary hot breakfast at our community table or a table for two, both featuring comfortable seating. Ask our knowledgeable team members for restaurant recommendations and transportation options. Each of our comfortable king or queen size bedrooms is equipped with free Wi-Fi, desk or activity table and flat screen HDTV. Consider an upgraded room with mini-refrigerator and microwave oven. Enjoy the comforts of home and friendly service at the BEST WESTERN PLUS O'Hare International South Hotel, offering a convenient location and access to downtown Chicago via the Chicago Transit Authority (CTA). ... more   less 

Additional Information about BEST WESTERN PLUS O'Hare International South Hotel

Address: 3001 N Mannheim Rd, Franklin Park, IL 60131 (Formerly Comfort Inn O'Hare South)
Region: United States > Illinois > Franklin Park
Price Range: $107 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS O'Hare International South Hotel 2.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Comfort Inn o`Hare South Hotel Franklin Park
Comfort Inn Franklin Park
Franklin Park Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS O'Hare International South Hotel staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN PLUS O'Hare International South Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like ground floor since leaving very early am”
 of 5 bubbles 680lindaleel, 9 Nov 2016 | Read review
“Possibly ask for a room away from road.”
 of 5 bubbles kasey305, 5 Nov 2016 | Read review
“Rooms facing away from the street are more quiet. The Wifi is poor on the the 2nd floor.”
 of 5 bubbles 110nikkem, 24 Sep 2016 | Read review
“Motel 6 would be an upgrade”
 of 5 bubbles Delakid, 19 Sep 2016 | Read review
“Ask for a room that does not face the busy road.”
 of 5 bubbles Hontower, 31 Jul 2016 | Read review
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