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Comfort Suites

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150 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Arvada, Colorado
Reviewed 19 November 2014

This hotel is easy to get to, and easy to walk to various restaurants (mostly casual dining, chain types). Access to the highway is easy too. Took the Metro Rail and #12 bus out from the airport, and that was super easy and cheap, if not quick. Had everything you would expect--fridge, good HVAC, etc. The bed was comfortable. The...

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Helpful?
Thank Mason K
FVHComfortSuites, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for staying with us. I would like to extend my apologies for the shower drain. We do have a maintenance man on staff that is able to take care of any issues with regards to maintenance and he is happy to fix an issue if notified. We are happy that you were able to find the hotel in...

Murphy, Texas
Reviewed 29 September 2014

We always stay at Comfort Suites, cause of the size of our family. This one was mediocre to poor... The lock on the door was broke, told the front desk on arrival. They never came and fixed. The water pressure was horrible at the sink and the bathtub did not drain properly. The wallpaper was torn and the carpet was...

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1Thank JB7997
FVHComfortSuites, Guest Relations Manager at Comfort Suites, responded to this review

We apologize that you didn't enjoy your stay with us. We have taken everything into consideration and hopefully addressed all of the issues. Austin Chittum Guest Services Manager

Effingham, Illinois
Reviewed 24 September 2014

I have stayed at this hotel several times in the past 2 years because it is convenient to St Clair Square, and the Red Bird Express. I love to go to the Cardinals games and the bus is very convenient. The Comfort Suites Hotel is great. The staff is very friendly and accommodating. The rooms are nice and comfy and...

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Helpful?
Thank Marlene W
FVHComfortSuites, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for staying with us at Comfort Suites in Fairview Heights, IL. I'm definitely glad that you were able to take advantage of the Red Bird Express. As you know this is only a short drive from the hotel, and it is perfect for any Cardinal's fan. Austin Chittum Guest Services Manager

Excelsior Springs, Missouri
Reviewed 8 September 2014

My wife and I stayed in 1 room and got a room for my mom. Set reservations early with the no refund guarantee so got the room cheap. When I went to check in, the gentleman at the front desk let me know that since I asked for the 1st floor(because of my mom having bad knees) that he gave...

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1Thank Eric B
chicago
Reviewed 6 August 2014

It's hard to do a review when you don't really have a choice in a place because of work but had to give a little praise to this Comfort Suite. Great reception and front desk and wonderful staff. Jessica was a breath of fresh air compared to most people who work the front desk. Friendly, informative, and just extremely pleasant....

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Thank lisarenne
Paris, Arkansas
Reviewed 31 July 2014

The room was very dark, even with all the lights on in the room. The bed was comfortable, tv channels were plentiful, and the free wifi was consistent and fast. The hotel was pretty quiet. I didn't hear much if any noise from people in the hall or next door. The elevator is extremely slow. Parking was a bit of...

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Thank mountturkey
Cleveland, Tennessee
Reviewed 25 July 2014 via mobile

We stayed here for one night on July 14th passing through towards Tennessee. We stayed here on points but would have willingly paid for the room. The front desk clerk was professional and friendly. The room itself was very large and clean. The hotel itself is set off the main drag a bit making it quiet yet right in the...

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Thank Jeff E
St.Louis region
Reviewed 17 July 2014

Good quality hotel. Ample pool area. Loved the larger room options to accommodate our whole family while setting aside space for wife and I. The location is great! Lots of restaurants, theaters, night spots, and shopping mall all on your doorstep to this hotel.

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Thank j2362482b
Carbondale, Illinois
Reviewed 25 June 2014 via mobile

This was the second time I stayed at this hotel, because I believe everyone deserves a second chance. I won't stay again though. I can't understand why this hotel has such good reviews because on both visits I found it to be quite dirty. The rugs were stained with what looks like it could have been blood. There were hairs...

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Thank DeciduousLeaf
Reviewed 24 June 2014 via mobile

We stayed here on June 24 and it was just horrible. The front desk area was nice and the front desk clerk was nice but the hallway to rooms were moldy musty and gross the room was same way, breakfast buffet was just ok! Not worth the money to stay there. Hampton Inn across road is just $4 more and...

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Helpful?
Thank Shannon S

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning

Additional Information about Comfort Suites

Address: 137 Ludwig Dr, Fairview Heights, IL 62208-1334
Region: United States > Illinois > Fairview Heights
Price Range: $123 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Comfort Hotel Fairview Heights
Comfort Suites Fairview Heights
Fairview Heights Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 202 & 204 and they have whirlpool bathtubs!!”
 of 5 bubbles ler7890, 24 Jan 2017 | Read review
“Don't stay here they have a bug problem!”
 of 5 bubbles 83AngelaM83, 10 Oct 2016 | Read review
“I prefer the 2nd floor”
 of 5 bubbles tracie0427, 2 Oct 2016 | Read review
“We enjoyed a whirlpool suite.”
 of 5 bubbles robertrV5449PC, 29 Aug 2016 | Read review
“Don't stay near the pool”
 of 5 bubbles Dreusmom, 30 Jan 2016 | Read review
5 of 5