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Four Points by Sheraton Fairview Heights

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289 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Marion, Illinois
Reviewed 16 March 2015

For the price the beds were small. Breakfast was a joke. No hot water for the shower in the morning. We attended a wedding reception and the drinks were weak and over priced. Motel 6 or Super 8 are just as good for less money. Sheraton is over rated.

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Helpful?
Thank Wayne H
Erica B, Front Office Manager at Four Points by Sheraton Fairview Heights, responded to this review

I am so sorry you didn't enjoy your stay, i hope you come back and give us another chance for our goal is to make our guest comfortable and happy!

Chicago
Reviewed 9 March 2015

While visiting St. Louis this weekend our trip was extended so we needed a place to stay, I searched high and low for an inexpensive hotel nearby. There were some offering 50.00 rooms so I checked Trip Advisor and got the reviews. I checked them out and yes the reviews were spot on so we continued to look. So glad...

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Thank Birdie1969
Erica B, Front Office Manager at Four Points by Sheraton Fairview Heights, responded to this review

We are so glad to hear you enjoyed your stay and can't wait for your next visit!!

New Albany, Ohio
Reviewed 3 March 2015

I stay in this hotel at least annually, as I continue to return to the area for visits. I have also attended a convention at this hotel. All my experiences here have been wonderful. I especially enjoy the hotel restaurant and bar. The rooms are spacious and clean... the staff welcoming and helpful!!! The free cookies were delish!! Even though...

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Thank Pam W
Erica B, Front Office Manager at Four Points by Sheraton Fairview Heights, responded to this review

So glad to hear you enjoyed your stay, hope to see you soon!

Chicago, Illinois
Reviewed 6 February 2015

The staff at Four Points is amazing. They make up for the hotel feeling its age. Amy is a fantastic bar tender that always makes the dining area very welcoming. In addition chef Eric goes out of his way to tailor the meals to your liking.

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Thank ben k
Erica B, Front Office Manager at Four Points by Sheraton Fairview Heights, responded to this review

So glad to hear you enjoyed your stay, hope to see you soon!

Fairview Heights, Illinois
Reviewed 4 February 2015

I stay here often on business. The food is excellent (good prices), courtesy of Eric & Tim in the kitchen, and Amy, Sheri, and Ariel in the dining room. The front desk staff (Juaquin, Krista & Shasta) were so helpful, and really excelled at taking care of the guests. The hotel itself is like almost every other hotel. The rooms...

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Helpful?
Thank Deb S
Erica B, Front Office Manager at Four Points by Sheraton Fairview Heights, responded to this review

Thank you for your review, we are so glad you enjoyed your stay! Hope to see you soon.

Saint Louis, Missouri
Reviewed 4 February 2015 via mobile

My husband and I stayed here after a long day of shopping and we're very pleased! The location is perfect! Its very close to St. Clair Square and so many restaurants. I am very picky with staying anywhere but my own bed and I slept comfortably. The staff were very friendly and the room was very clean. Will definitely stay...

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Helpful?
Thank Barbie M
Erica B, Front Office Manager at Four Points by Sheraton Fairview Heights, responded to this review

Thank you for your review, we are so glad you enjoyed your stay! Hope to see you soon.

quad cities, illinois
Reviewed 26 January 2015

Amy gave me great service. And the food was excellent - chef Eric Have stayed here before and look forward to coming back. Rooms were clean and everyone was so helpful. I would highly recommend this hotel.

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Helpful?
Thank christine0502
Erica B, Front Office Manager at Four Points by Sheraton Fairview Heights, responded to this review

Thank you for your review, we are so glad you enjoyed your stay! Hope to see you soon.

Reviewed 18 January 2015

We had an amazing stay last night. Ariel at the bar had great energy and kept the drinks coming. Joaquin at the front desk was very helpful and nice. We stayed in this hotel about 3 years ago and the service was horrible. The one armed bartender threw chicken fingers at me and was rude as hell. Im glad to...

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Helpful?
Thank Holmgirl2012
Erica B, Front Office Manager at Four Points by Sheraton Fairview Heights, responded to this review

Thank you for your review, we are so glad you enjoyed your stay! Hope to see you soon.

Springfield, Illinois
Reviewed 12 January 2015

I have stayed at this hotel several times. It is always clean and the guest services are top notch. The restaurant is a great place as well--the food is excellent! The beds are so easy to fall asleep in!!

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Thank KWD4104
Erica B, Front Office Manager at Four Points by Sheraton Fairview Heights, responded to this review

So glad to hear you enjoyed your stay, hope to see you soon!

Orlando, Florida
Reviewed 5 January 2015

Stayed here for a convention over the course of three nights. Was served great food (good prices), courtesy of Eric & Brandon in the kitchen, and Amy, Sheri, Melody Rene and Ariel in the dining room. Sheri really went above and beyond, brewing me fresh coffee bright and early each day! The front desk staff (Juaquin, Krista & Abbey) were...

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Helpful?
Thank Eriayasha
Erica B, Front Office Manager at Four Points by Sheraton Fairview Heights, responded to this review

Thank you for your review, we are so glad you enjoyed your stay! Hope to see you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Shopping, dining, entertainment and more are at your fingertips when you stay at the Four Points by Sheraton St. Louis – Fairview Heights. All guest rooms feature contemporary furniture, complimentary High Speed Internet access, and much more. Enjoy room service or breakfast, lunch, and dinner in our Fountains Cafe. Situated off Interstate 64 (Exit 12) and Highway 159, we are convenient to all of St. Louis' finest attractions. St. Clair Square - southern Illinois' largest shopping mall - is just across the highway. Scott Air Force Base is only a few miles away and downtown St. Louis is a mere 10 minutes away. Come and experience why business and leisure travelers alike make Four Points by Sheraton St. Louis – Fairview Heights their first choice when visiting St. Louis ... more   less 

Additional Information about Four Points by Sheraton Fairview Heights

Address: 319 Fountains Pkwy, Fairview Heights, IL 62208-2044
Region: United States > Illinois > Fairview Heights
Price Range: $145 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Fairview Heights 3*
Number of rooms: 120
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Also Known As:
4 Points By Sheraton Fairview Heights
Four Points By Sheraton Fairview Heights Hotel Fairview Heights
Sheraton Fairview Heights
Four Points Fairview Heights
Fairview Heights Four Points
Fairview Heights Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Fairview Heights staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Fairview Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Microwave and refrigerator on request however standard in suites”
 of 5 bubbles trishoneo, 7 Jul 2016 | Read review
“request top floor”
 of 5 bubbles mrs1122, 4 Jun 2016 | Read review
“Ask for a room at the end of the hall to minimize the noise from the hallways disturbing you.”
 of 5 bubbles pbewing, 23 May 2016 | Read review
“Not sure we were stuck with what we had even after requesting something else”
 of 5 bubbles amberjo2000, 19 Apr 2016 | Read review
“The accessibility rooms are excellent with extra rails throughout the bathroom. Roll-away beds are available. Room 338 is wonderful!”
 of 5 bubbles cyberdiva1908, 11 Apr 2016 | Read review
5 of 5