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Hilton Orrington/Evanston

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998 Reviews from our TripAdvisor Community

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Showing 980: English reviews
New York City, New York
Reviewed 4 days ago NEW

This Hilton hotel is worn out. The shades did not keep light out in the bedroom. The room was too small for the furniture in it so one kept bumping into the chair and ottoman. The refrigerator was either hot or a freezer and ruined all my food. This hotel is connected to decent restaurant off the lobby that is...

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Helpful?
Thank ScoopTraveler
Mike M, General Manager at Hilton Orrington/Evanston, responded to this review

Thank you for your review. We are always looking for ways to improve our service, so we will definitely take your feedback into consideration and review with our staff. We hope you stay with us again to give us another chance!

Mason City, Illinois
Reviewed 4 days ago NEWvia mobile

Very pleasant staff, clean comfortable room. Innumerable places to eat in walking distance. I was able to choose my room, and 344 was amazing. Huge with massive walk in closet. This will be my go to for area work.

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Helpful?
1Thank CRA2GO
Mike M, General Manager at Hilton Orrington/Evanston, responded to this review

CRA2GO-Thank you for your review! We are glad to hear that you enjoyed your stay and we are looking forward to seeing you again.

Reviewed 4 days ago NEW

My 88 year old parents were forced from their home due to a fire. the staff put them in the nicest suite that was available and made sure that all was taken care of. They could not have been nicer. Thank you so much for your caring attention

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank 997geraldc
Mike M, General Manager at Hilton Orrington/Evanston, responded to this review

Thank you for your review, 997geraldc. We were more than happy to step up and make sure that your parents were properly accommodated!

Florida
Reviewed 6 days ago NEW

I had a group of 26 staying at the hotel. Oriana knows what means 5* CUSTOMER SERVICE. From beginning to end she took care of all the changes, updates, upgrades, cancellations, etc. Always willing to help....The hotel offers excellent food, rooms, wifi, location, and, of course, CUSTOMER SERVICE.

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Helpful?
1Thank Ivbp68
Mike M, General Manager at Hilton Orrington/Evanston, responded to this review

Ivbp68-Thank you for taking the time out to write this wonderful review. I will definitely be sharing this with Oriana and the rest of our staff. Thank you for choosing us for your group-we hope to see you again!

Reviewed 6 days ago NEW

We've stayed at the Orrington Hilton a number of times and always had a good experience. The service we received on our recent trip was especially good. Staff at the front desk, in the restaurant and at the front door all went out of their way to be helpful -- we were quite impressed.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank E3980HBsusanm
Mike M, General Manager at Hilton Orrington/Evanston, responded to this review

Thank you for your review. We value your loyalty to the Orrington and we look forward to you staying with us again. We will pass on your kind words to our staff.

New York City, New York
Reviewed 1 week ago

Price was right. Check in/out, room selection and room key on mobile phone was great. Room was fine but nothing special. TV and bathroom too small. Comfortable bed. Experience was similar to limited service hotel and not full service Hilton.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank SCL2014
Mike M, General Manager at Hilton Orrington/Evanston, responded to this review

Thank you for your review SCL2014. We are glad that you enjoyed the digital key feature on your mobile phone! We value your feedback about the TV and bathroom and are always looking for ways to improve the experience for the guest.

Atlanta, Georgia
Reviewed 1 week ago

Bad parking operation and too expensive. Driveway used as a parking lot to the extent that it is two rows of cars from entry to exit. Making it impossible to get in car without squeezing between cars and entering your car on the street.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Larry G
Mike M, General Manager at Hilton Orrington/Evanston, responded to this review

Thank you for your review, Larry G. We appreciate the feedback and will work with our valet staff to ensure that this does not happen again.

Reviewed 1 week ago

This is the best location if you need to spend time at Northwestern. The price was right for the first week of January. The beds were very comfortable and the room was spacious. Really wish that there was some entertainment beyond TV.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 733teresam
Mike M, General Manager at Hilton Orrington/Evanston, responded to this review

Thank you for taking time out of your day to write the review on your recent stay. We appreciate the great feedback, and we certainly look into suggestions like yours about the entertainment options. We look forward to hosting you again!!

Old Bridge, New Jersey
Reviewed 1 week ago

Took forever to check in. In the morning, outside was extremely icy after a snow day. There was no salt or any snow melter. I slip and fall on my way out to airport right outside the entrance. No one was even outside...doorman and other staff was busy arguing about their hours inside. Very unprofessional.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kapiln2017
Mike M, General Manager at Hilton Orrington/Evanston, responded to this review

Our sincere apologies for the issues during your stay. Guest safety is always the priority at the Hilton Orrington. Your feedback will be shared with the staff, to ensure that this type of service is addressed and needed corrections made. Your review, while disappointing, is appreciated, as it will assist us in improving our service levels for all future guests.

Canton of Zurich, Switzerland
Reviewed 1 week ago

Nice hotel in great location. Short walk to NU, restaurants, and shops. Ideal for visits to NU and downtown Evanston. (This used to be the Omni Orrington Hotel.) The staff is very nice and helpful. All around good experience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank karlsY2161OC
Mike M, General Manager at Hilton Orrington/Evanston, responded to this review

Great to see your experience was a good one. We appreciate your feedback and celebrate the successes that we see here on trip advisor.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about Hilton Orrington/Evanston

Address: 1710 Orrington Ave, Evanston, IL 60201
Region: United States > Illinois > Evanston
Price Range: $174 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orrington/Evanston 4*
Number of rooms: 269
Reservation Options:
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Also Known As:
Hilton Orrington Hotel Evanston
Orrington Hotel Evanston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Orrington/Evanston staff and other travellers.
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Questions? Get answers from Hilton Orrington/Evanston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors away from street traffic for quiet”
 of 5 bubbles JLL1975, 14 Dec 2016 | Read review
“reasonable public car park 1 block N and 1 block E (toward Lake)”
 of 5 bubbles RickMIusa, 3 Dec 2016 | Read review
“All rooms are different; it's an old property!”
 of 5 bubbles Pommefranate, 18 Nov 2016 | Read review
“Rooms facing east on 8th floor have a view of Lake Michigan. You can hear city noise in the early morning.”
  • Gloomy day. Lake Michigan viewable in the gap between the buildings.
  • The bathroom was very tightly packed together.
  • Beautiful sunrise over Lake Michigan.
 of 5 bubbles cedso16, 29 Oct 2016 | Read review
“try to get a suite. all the other rooms are teeny/tiny.”
 of 5 bubbles takethecannoli, 24 Oct 2016 | Read review
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