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Hilton Garden Inn Chicago North Shore/Evanston

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Hilton Garden Inn Chicago North Shore\/Evanston
Hilton Garden Inn Chicago North Shore/Evanston
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623 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago North Shore/Evanston
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Showing 612: English reviews
Arlington, United States
Reviewed 8 March 2016

My wife and I have stayed at this property for years and we have always found it clean, with excellent service, an accommodating staff and convenient location for our business activities. I is a good place to stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Don M
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Don, Thank you so much for the review; we love to hear from long term, loyal guests such as you and your wife! Your kind words are greatly appreciated and will be shared with the team. We thank you again for your loyalty to the Hilton Garden Inn Evanston and hope to see you both soon! Yours in Hospitality,...

Ireland
Reviewed 8 March 2016

This is a very nice, clean and modern hotel. The check-in was easy and staff were pleasant. The room was very clean and comfortable. The area has lots of bars and restaurants within easy walking distance. A pleasant stay if you’re in Evanston.

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Helpful?
Thank DublinGirl2
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the great review! Your kind words in regards to our beautiful property and staff are greatly appreciated and I look forward to sharing them with the team. We thank you again and hope to have you back at the Hilton Garden Inn Evanston in the near future. Yours in Hospitality, Adrian Brewington General Manager

Chicago, United States
Reviewed 3 March 2016

Definitely the best place to stay when visiting your Northwestern college student. High quality rooms, good location and access to restaurants and shops in downtown Evanston. Easy in/out parking so no waiting for valet like their "cousin" the Orrington. Travel frequently for business and this location meets the test while also working for leisure travelers.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Gloria Knapp C
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Gloria, Thank you so much for taking the time to write such a great review! We appreciate your loyalty to the Hilton Garden Inn Evanston and look forward to welcoming you back in the near future. Thank you again! Adrian Brewington General Manager

Chicago, United States
Reviewed 1 March 2016

The staff was extremely friendly and helpful. The rooms are good size and very clean. I absolutely love the multiple setting shower head. Room had decent view over looking other buildings. Cant really say much more than I had a great overall experience and would recommend this to anyone.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kevin M
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Kevin, Thank you so much for taking the time to review the beautiful Hilton Garden Inn Evanston! We're overjoyed that you had such a pleasurable experience and look forward to having you back with us in the future. Thank you again for the great review and for your future recommendations. Yours in Hospitality, Adrian Brewington General Manager

Milford, MI, United States
Reviewed 24 February 2016

Great hotel, great rooms-very clean. Excellent breakfast. Very convenient location. Parking next door to hotel. Free parking indoors (validated). You are within walking distance of all business in Evanston. You are 5 blocks from Northwestern University and the lakefront.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Charles S
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Charles and thank you for the review! I'm so glad that you enjoyed your time with us and in beautiful Downtown Evanston. We thank you for your kind words and look forward to welcoming you back in the future. Yours in Hospitality, Adrian Brewington General Manager

Boston, Massachusetts
Reviewed 23 February 2016 via mobile

It's a Hilton Garden Inn so there really can't be much to extol. The rooms are clean and basic, the staff is helpful. Could be anywhere within the Hilton empire, this just happens to be well situated at the edge of the Northwestern campus. And, a good thing, too. I have stayed here four or five times and after two...

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Helpful?
Thank Douglas F
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Douglas, Thank you so much for taking the time to review our beautiful hotel and I thank you for being a loyal guest. It is unfortunate that we have yet to exceed your expectations and your thoughts and comments will be shared with the team in an effort to make the necessary improvements. I thank you again for the...

White Plains, New York
Reviewed 22 February 2016

This hotel has the feel of function over luxury. Lots of meetings (apparently of local business groups and schools) going on. This is not to say the hotel was uncomfortable - it was! Just had a bit of a stodgy feeling.

Review collected in partnership with Hilton Garden Inn
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Thank MNMNW
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the review. I offer my sincerest apologies for your dissatisfaction with the overall atmosphere of our hotel. We strive to provide a high quality of service and an enjoyable atmosphere to all of our guests and it is extremely unfortunate that both were not extended to you during your recent stay. We thank you again...

petersam
Reviewed 18 February 2016 via mobile

There are a lot of great things about this hotel. The shuttle is always available (it seems) to take you around Evanston. The rooms are nicely decorated and comfortable. There's a bar, buffet breakfast, and snack shop. It is walking distance to many restaurants and to Northwestern. The only reason I won't give it a 5 rating is that my...

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Helpful?
1Thank petersam
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the review. While I am glad that you had an overall enjoyable stay with us, I must offer my sincere apologies for your dissatisfaction with your guest room bathroom. I greatly appreciate you bringing this matter to our attention and it will be addressed with the appropriate department head. I thank you again for taking...

Belleville, Michigan
Reviewed 17 February 2016

February 17, 2016 TO: Hilton Garden Inn Management, Evanston, IL RE: Excellent Customer Service delivered by Elijah To Whom It May Concern: On Saturday February 13, 2016, I arrived to the Hilton Garden Inn, and I was impressed by the good customer service delivered by Elijah. He was polite, pleasant, and friendly to talk to. He answered all my questions...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rachelle G
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Rachelle, Thank you so much for taking the time to review our beautiful hotel and for your kind words about Elijah! It is truly a joy to read reviews such as yours and I look forward to sharing this with our amazing staff and management. We thank you again and look forward to having you back at the Hilton...

Kansas City, Missouri
Reviewed 17 February 2016

The location of the hotel is in a convenient location relative to Northwestern University and Loyola-Chicago. Public transportation is within walking distance and ample food options are near by. The hotel pool and workout facility are adequate but can feel cramped due to size. Overall good option.

Review collected in partnership with Hilton Garden Inn
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Thank kevinbE5631YY
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the review! I'm so glad that the Hilton Garden Inn Evanston served as a great option for you while visiting the Chicago/Evanston area. We thank you again for the review and look forward to welcoming you back in the future. Yours in Hospitality, Adrian Brewington General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover the Hilton Garden Inn Chicago North Shore/Evanston hotel - a welcoming Chicago North Shore hotel. Adjacent to Northwestern University and minutes from multiple large corporations, our comfortable Evanston hotel is the perfect choice for students, families and business travelers alike. ... more   less 

Additional Information about Hilton Garden Inn Chicago North Shore/Evanston

Address: 1818 Maple Ave., Evanston, IL 60201
Region: United States > Illinois > Evanston
Price Range: $183 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago North Shore/Evanston 3*
Number of rooms: 178
Reservation Options:
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Also Known As:
Hilton Garden Inn Evanston Hotel Evanston
Evanston Hilton Garden Inn
Hilton Evanston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago North Shore/Evanston staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Chicago North Shore/Evanston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At the heart of downtown Evanston”
 of 5 bubbles 791nickk, 22 Feb 2017 | Read review
“The junior suites are very bright and away from the hall traffic.”
 of 5 bubbles ArtJV, 29 Dec 2016 | Read review
“Make sure to ask for a room close to the elevator. Elevators are extremely slow and only two so a low floor is preferable as well.”
 of 5 bubbles 710joea, 26 Nov 2016 | Read review
“We were on the third floor real quite”
 of 5 bubbles DelO836, 26 Nov 2016 | Read review
“Higher floors have less A/C unit noise.”
 of 5 bubbles Angiesu1, 22 Oct 2016 | Read review
5 of 5