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Clarion Inn Waterford Convention Center

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202 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Chicago, Illinois
Reviewed today NEW

The hotel is touted like a resort but its just a hotel with a restaurant and banquet center. The rooms have a microwave, refrigerator, and a large flat screen TV. The bed was comfortable was no noise coming from the floor above me or neighboring rooms. The only negative was the bathroom ceiling appeared to be covered with spots of...

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Helpful?
Thank kv1361
Milwaukee, Wisconsin
Reviewed 2 weeks ago

The front desk staff was very courteous. Room was clean. There's a "Bistro" but no restaurant making meals limited. Coffee maker in room leaves much to be desired. The frustrating part of the stay was the lack of an elevator! Had to struggle with bags to 2nd floor. Can check this one off my list for future stays.

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Helpful?
Thank Jan C
Management response:

Dear Guest, Thank you for your review! We're glad to hear that you enjoyed our staff service during your stay, but it sounds like we could have made things more comfortable for you in some ways. Please know that we are always happy to assist our guests, whether it be helping them with their luggage or providing an alternative to...

Reviewed 2 weeks ago via mobile

Room was clean, good size. Our family of 4 had lots of room to move around. Fridge and microwave were great too! But the walls and door is paper thin. It is very loud. If you want to sleep don't stay in room 221!

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Helpful?
Thank David B
Management response:

Dear Guest, Thank you for your review! We are very glad to hear that you enjoyed the size of your room and it's amenities. However, we would like to apologize for the noise disturbance you experienced during your stay. We take our guest's feedback seriously and we are working to ensure everyone has a peaceful stay going forward. Have a...

Victorville, California
Reviewed 18 October 2016 via mobile

I came in with my husband and kids was I wrong! expecting it to be a general hotel the experience was phenomenal. the staff were very welcoming and friendly. But there there was one staff member that stood out the most.that employee was Carolina. Every single time that me and my husband and kids would be in the lobby. She...

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Helpful?
Thank Chris1987s
Management response:

Dear Guest, thank you for staying with us and giving us a chance. We appreciate your kind words and pointing out Carolina's professionalism. We are happy that you had a good experience with us

Reviewed 17 October 2016 via mobile

I came into town to visit my dad. I brought my daughter and we had a great stay. The staff was amazing and helped out with anything I needed. Carolina in particular was very sweet and helped us find a restaurant for a family dinner. The beds were comfy and the sheets were crisp. Love it! Overall I would definitely...

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Helpful?
Thank iluvtrip1999
Management response:

Dear Guest, Thank you so much for your feedback we appreciate you staying with the Clarion Inn in Elmhurst and would love for you and the rest of your family to stay again with us.

Saint Louis, Missouri
Reviewed 17 October 2016

I stayed here for just one night. While I realize that this is somewhat of a budget hotel, I was disappointed in some things that didn't work. I did not eat the restaurant so I cannot comment on that. Pros: Bed and sheets were clean and comfortable. They even had a clean smell. Same with the plush towels. Each room...

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Helpful?
Thank LoriinStl
Management response:

Dear Guest, thank you for staying with us and submitting a review about your recent stay. We value and appreciate your feedback and we always work hard on improving guest satisfaction. We sincerely regret that our hotel is not to your liking.

Morrison, Illinois
Reviewed 16 October 2016

The staff at the CIWCC is very helpful and gracious. Many stays at this fine Inn have been consistent and pleasurable. The entire hotel was renovated about three years ago and features granite appointments in the bath areas, coffee makers and microwaves in each room as well as plush linens and bedding. Although a bit off the main thoroughfare, once...

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Helpful?
Thank SharonKM1026
Management response:

Dear Sharon we just want to say thank you for being a repeat guest and part of our growing process. Thank you for submitting a review about your recent stay and continuing business. We value and appreciate your feedback and looking forward to providing you with exceptional hospitality service

Chicago, Illinois
Reviewed 12 October 2016

Older building but looked clean, rooms were not bad. Problem was a mouse in our room. Front desk very polite & apologetic, offered to move us to another room/suite. Got to other room/suite, turned on lights and saw yet another mouse. Immediately checked out & not going back. They apologized and tried to find us a room at a different...

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Helpful?
Thank wndycty123
Management response:

Dear Guest, we sincerely regret you did not get to enjoy your full stay with us, due to that issue. This is a rare occurrence. The weather change has brought in a few field mice. We are correcting the issue with our pest control company.

Carlisle, Pennsylvania
Reviewed 9 October 2016 via mobile

Hotel was nice, the room was clean and the staff was nice. The only problem I had was the "pet charge"!!!! The pet charge was $50.00!!!! That is more than double what all other hotels charge. Will not stay again for that reason. Other than that the place is fine.

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Helpful?
Thank Stephen K
Management response:

Dear Guest, thank you for staying with us, and submitting a review about your stay. We are glad to hear that your stay was pleasant besides the pet fee policy. Hotel pet policy fees differ from hotel to hotel and we think that our fee is reasonable due to clean up costs.

Reviewed 16 September 2016 via mobile

There apparently was a large conference in Chicago making hotel rooms at a reasonable price very scarce, even out to the suburbs so there were not many options. I checked in to a friendly and generally helpful staff but when I asked about the shuttle, I was told it didn't run until 9-9:30 - not exactly convenient for those who...

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Helpful?
Thank Dalla_vexer
Management response:

Dear Guest, thank you for taking the time to review your recent stay with us. We value and appreciate your feedback. We will work strongly on making necessary improvements.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Clarion Inn® Waterford Conference Center in Elmhurst is conveniently located on Route 83, minutes from Oakbrook Center for shopping and Oakbrook Terrace Corporate Center, and accessible from Chicago's major highways, such as Interstates 290, 294, 88 and 55. Points of interest close to the hotel include: •O'Hare International Airport •Wrigley Field - home of the Chicago Cubs •Brookfield Zoo •Lake Michigan •U.S. Cellular Field - home of the Chicago White Sox *The Shedd Aquarium *Museum of Science and Industry *United Center - home of the Chicago Bulls and Blackhawks *McDonalds University. You can also browse local museums or enjoy world-class shopping and restaurants in our area. The Odeum Expo Center, Ditka's restaurant, downtown Chicago, College of DuPage, DeVry University and Elmhurst College are also close to our hotel. Be sure to take advantage of this Clarion Inn's full-service features like the newly opened Bistro C, offering a variety of breakfast and dinner options. Other amenities at the Clarion Inn Waterford Conference Center include: •Free high-speed Internet access •Free newspaper Monday - Friday •Free local calls •Indoor heated pool. Business travelers will appreciate large desks, our 24-hour business center, state-of-the-art meeting rooms, and access to copy and fax services. All of our 104 guest rooms have been newly renovated and offer refrigerators, microwave oven, coffee makers, hair dryers, irons, ironing boards and 32-inch flat-screen televisions with HD channels. Laundry facilities are located on the property as an added guest convenience. Ample on-site parking is available and can accommodate cars, trucks and buses. Our courtyard features a gazebo and fresh flowers which are perfect for photographs. Whether traveling to the Elmhurst area for business or pleasure, the Clarion Inn Waterford Conference Center is committed to your satisfaction. Exceptional customer service and attention to detail will ensure that your stay is a great one ... more   less 

Additional Information about Clarion Inn Waterford Convention Center

Address: 933 S Riverside Dr, South Rte 83, Elmhurst, IL 60126-4941 (Formerly Quality Inn Elmhurst)
Region: United States > Illinois > DuPage County > Elmhurst
Price Range: $110 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn Waterford Convention Center 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Clarion Inn Waterford Hotel Elmhurst
Quality Inn Elmhurst
Elmhurst Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Inn Waterford Convention Center staff and other travellers.
1 question
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Appleton City, Missouri
over a year ago

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Questions? Get answers from Clarion Inn Waterford Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room on the second floor away from the spot lights out front of the building”
 of 5 bubbles kv1361, 8 Dec 2016 | Read review
“Stay on first floor so you don't have to climb the steps with luggage and also the ice machine only works on first floor.”
 of 5 bubbles LoriinStl, 16 Oct 2016 | Read review
“Second floor is generally quieter.”
 of 5 bubbles SharonKM1026, 15 Oct 2016 | Read review
“Rooms away from the parking lot are quieter. I heard every conversation form the guests who were standing outside of the hotel.”
 of 5 bubbles AnotherRoadWarrior28, 5 Aug 2016 | Read review
“There is not an elevator, so if that is important, request a 1st floor room”
 of 5 bubbles HoganHospitality, 15 Jun 2016 | Read review
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