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All reviewsclub levelstarbucks coffeespg memberoutdoor poolseparate bedroomsuite hotelbusiness parkoffice parkrolling meadowsfrench doorsroom servicesliding doorroom layoutfree bottles of waterupgraded to a suitequiet areastaff was friendly and accommodating
Nothing like getting to reception and your keycard is ready, the check in is immediate and the rooms are excellent. Sometimes this is the least yet the most important thing you need in a hotel, the site is beautiful and although I barely spent 12...More
We reserved our wedding block at the Sheraton. I am SO glad we did. From the moment we arrived to the minute we checked out everything was perfect.
The staff was amazing! Kim Kucaba and Jessica Harris were our contacts to help us coordinate are...More
Thank Gia G
Response from Wayne L, General Manager at Sheraton Suites Chicago Elk GroveResponded 31 March 2018
Dear Gia G,
I am very happy to hear about your experience and that our team made your weeding weekend perfect! With Kim, Jessica and Mike, you are always assured to be in good hands! We take great pride in our hotel and the service...More
Nice surrounding area! Spacious and clean rooms! Free parking! Attractive room rates if booked in time! Nice outside seating area by a little lake! Some 15 minutes from the airport! Club lounge with good food! No beer however!
With many many nights in mainly Marriott, the tie up with Sheraton is a great thing except in this case.
Twice I asked for the maintenance to check the AC which I could not change temperature or fan speed to no avail.
Went to the...More
Response from David M, Manager at Sheraton Suites Chicago Elk GroveResponded 4 weeks ago
Thank you for bringing your concerns to our attention we take all guests comments into careful consideration and will be speaking with the proper department heads. I am sorry for all of the inconveniences that you had encountered with your stay this is not our...More
My husband and I have stayed here with friends in the past but will not return again after this visit!
Hotel has gone downhill. The outside pool and hot tub are gone... the room was booked as 2 parents and 2 kids.....there was nothing in...More
1 Thank staceyrensberger
Response from Jeremy R, Manager at Sheraton Suites Chicago Elk GroveResponded 12 August 2018
I first would like to thank you for staying with us at Sheraton Suites Chicago Elk Grove. I apologize for this issues you had during your stay and I would like to speak with you regarding these problems. Your loyalty is something we...More
Sheraton Suites Chicago Elk Grove hotel has over 4600 sq ft of meeting and event space and is close to Chicago O'Hare International Airport, Woodfield Mall, Arlington Racetrack, and Allstate Arena. The Hotel ...Moreprovides complimentary shuttle service to and from Chicago O'Hare International Airport beginning with the first departure from the hotel at 5:00 AM and the last departure from Chicago O'Hare International Airport at 11:00 PM. The complimentary airport shuttle service runs every half hour. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
We do offer complimentary airport transportation Monday through Friday, leaving the Hotel from 6:00 AM to 10:00 AM (6, 7, 8, 9 and 10 AM)and 4:00 PM to 8:00 PM (4, 5, 6, 7 and 8 PM) and picking up from the O'Hare from 6:30... More
We do offer complimentary airport transportation Monday through Friday, leaving the Hotel from 6:00 AM to 10:00 AM (6, 7, 8, 9 and 10 AM)and 4:00 PM to 8:00 PM (4, 5, 6, 7 and 8 PM) and picking up from the O'Hare from 6:30 AM to 10:30 AM (6:30, 7:30, 8:30, 9:30 and 10:30 AM) and 4:30 PM to 8:30 PM (4:30, 5:30, 6:30, 7:30 and 8:30 PM). We also have transportation in the evening on Sundays, the same as the week day times. You can also call the Hotel directly in advance for discounted rates from Rainbow Transportation.
As long as you stay there. It is a free self-parking with quite short walking distance (less than 100 feet). I asked the front desk if I fly out from ORD, how does the parking cost? He didn't give me a direct answer, but... More
As long as you stay there. It is a free self-parking with quite short walking distance (less than 100 feet). I asked the front desk if I fly out from ORD, how does the parking cost? He didn't give me a direct answer, but saying it is fine to park there at a cost of $8-$10 per night. I believe you can call them the cost of long-term parking while you are gone.
I would recommend purchasing a Park & Fly package from our website. You will be able to park your vehicle in our parking lot and we have a transportation company that we partner with at the hotel will... More
I would recommend purchasing a Park & Fly package from our website. You will be able to park your vehicle in our parking lot and we have a transportation company that we partner with at the hotel will provide you transportation to and from the airport. Feel free to contact the hotel directly if you have any additional questions?
Sheraton Suites Chicago Elk Grove