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Best Western O'Hare/Elk Grove Hotel

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Traveller (30)
Room & Suite (23)
Traveller (30)
Room & Suite (23)
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Rooms
25 Nov.26 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
The beautifully and freshly renovated guest rooms at the Best Western® O’Hare North/Elk Grove Hotel have your convenience in mind. Reliable, fast Internet and a complimentary full hot generous breakfast are just a few of the amenities that we offer. We offer Sleep and Fly Packages and 24-hour shuttle service from Chicago O'Hare International Airport (ORD). Call hotel direct for details. The hotel is conveniently located in the heart of Chicagoland.
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Property amenities
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Airport Transportation
Public Wifi
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Hotel links
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Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
Reviews (392)
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378 results
Traveller rating
106
111
75
40
46
Traveller type
Time of year
LanguageEnglish
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106
111
75
40
46
Show reviews that mention
All reviews the shuttle driver hot breakfast park fly waffles return flight o'hare airport white castle free parking rental car stayed one night close to the airport good deal the breakfast area bw chicago ord il
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1 - 5 of 378 reviews
Reviewed 3 days ago

We stayed at this hotel the night before leaving on a trip, and for a night when we got back. Our vehicle was parked there for a week with no problems. We felt it is a safe area to leave the vehicle. The shuttle ride...More

Thank Joe F
Response from Michelle S, General Manager at Best Western O'Hare/Elk Grove HotelResponded yesterday

Thank you so much for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such positive feedback! We very much appreciate and value your comments and will share them with our team. Your survey responses will serve as encouragement to all our staff...More

Hotel's Favourite
Reviewed 2 weeks ago

We stayed here for a few nights in September for a visit to Chicago, we found the hotel to be very clean with friendly helpful staff, special thanks to Kristin who was very helpful in answering questions I asked via email prior to booking. Breakfast...More

Thank mikey123E
Response from Michelle S, General Manager at Best Western O'Hare/Elk Grove HotelResponded 2 weeks ago

Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such positive feedback! We very much appreciate and value your comments and have shared them with our team. We are very proud of our hotel and the services we provide, and...More

Reviewed 4 weeks ago

We did the sleep and stay option where we parked the car, did an international trip, and then stayed a night at the hotel on return, before heading home. The idea is great, the execution is awful. Waited over an hour to get the shuttle...More

Thank Michelle D
Response from Michelle S, General Manager at Best Western O'Hare/Elk Grove HotelResponded 3 weeks ago

Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey regarding your recent stay at our Best Western Hotel. Please accept our heartfelt apology for the level of service you encountered while you had an extended wait at the airport. We do...More

Reviewed 29 September 2018

For the right price for long term parking, you will pay the price for shuttle service games and frustration. We called as instructed after a long 7 hour flight at 11:52 pm (after immigration) and were told by Abby that the driver was there and...More

1  Thank PatriciaN172014
Response from Michelle S, General Manager at Best Western O'Hare/Elk Grove HotelResponded 2 October 2018

Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey regarding your recent stay at our Best Western Hotel. Please accept our heartfelt apology for the level of service you encountered while you had an extended wait at the airport. We do...More

Reviewed 29 September 2018

We were very pleased with the location, friendliness, cleanliness and prompt shuttle service of this hotel. We were impressed with continental free breakfast and easy check in, check out. Our luggage was lost by airline on our return and the hotel gave us extra amenities...More

Review collected in partnership with Best Western
Thank JudyC1398
Response from Michelle S, General Manager at Best Western O'Hare/Elk Grove HotelResponded 2 October 2018

Thank you so much for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such positive feedback! We very much appreciate and value your comments and will share them with our team. Your survey responses will serve as encouragement to all our staff...More

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Questions & Answers
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Tim S
15 August 2018|
AnswerShow all 6 answers
Response from Michelle S | Property representative |
Hi Tim, Our breakfast starts at 6am M-F. We also offer a Grab-n-Go bag before breakfast hours for our early risers. Hopefully this answers your question! Michelle S. Property Manager.
1
Vote
Nia-T_197
20 June 2018|
AnswerShow all 3 answers
Response from Michelle S | Property representative |
You are required to be 21 in order to check into the hotel. A valid ID and credit card are required as well. Michelle S. Property Manager
0
Votes
Chris G
17 January 2018|
AnswerShow all 4 answers
Response from MarkJaci | Reviewed this property |
Just to the airport I think. There are restaurants within walking distance.
0
Votes
Room Tips
"Find another hotel to do business with."
PatriciaN172014
29 Sep. 2018
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"always I stay the same room if I can on the first floor next to stairways"
r0belr
28 Aug. 2018
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"1st floor was fine for us."
8bryanb
8 Apr. 2018
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"None so far because I am too new."
175faustinab
13 Jun. 2017
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PRICE RANGE
USD 88 - USD 160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn & suites elk grove village hotel elk grove villagequality inn and suites elk grove villagequality inn elk grove villageelk grove village quality inn
FORMERLY KNOWN AS
BEST WESTERN O'Hare/Elk Grove Village Hotel
LOCATION
United StatesIllinoisElk Grove Village
NUMBER OF ROOMS
122
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