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Holiday Inn Hotel and Suites Chicago Northwest

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#3 of 8 Hotels in Elgin
Certificate of Excellence
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Holiday Inn Hotel and Suites Chicago Northwest
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198 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Littleton, Colorado
Reviewed 13 August 2015

Stayed here 3 nights, two of which were extremely aggravating. There was a tournament of teenagers in town for some sport, they were unsupervised, noisy and disrespectful. I had to call security 3x, last time at 1am.! One good thing: no charge for parking in their lot.

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Helpful?
Thank Valerie S
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. A few weekends each year we end up with sports teams that are larger than our usual groups and I am truly sorry for the noise they generated. Our security staff does it's best to keep control, but without the parents and coaches support it effects our other guests privacy. We have added security on...

Reviewed 27 July 2015

I stopped by on the way home from a 10 day business trip, and this was exactly what I needed.. I had had a hard time sleeping for most of the time I was gone, but this room allowed me to fall asleep quickly and deeply (too well, I didn't get doing as early as I want the next morning!).

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Helpful?
Thank Sean R
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. Our beds have been getting rave reviews and it is nice to hear that you got a good night sleep. Thank you for being our guest. Hratch Basmadjian General Manager

Reviewed 9 July 2015 via mobile

Saved us and another family from hotel from hell. Got us room at midnight, very pleasant. Awesome rooms, pool and stay. Located right off highway. Very nice breakfast and parking lots was amazing. Staff is very helpful and nice

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Helpful?
Thank Amy C
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are very proud of our hotel and are very pleased to have played a small role in making your visit an enjoyable one. Thank you for being our guests. Hratch Basmadjian General Manager

Reviewed 3 July 2015 via mobile

Every year my family and I stay at the Holiday Inn in Elgin...I must say, this hotel is very well kept hotel. So I give it a FIVE. One thing I will gripe about is if someone is staying for more than 2 days, the hotel should accommodate for a microwave in a room and to please upgrade from plastic...

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Helpful?
1Thank Senami A
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. It is so much fun to see returning guests from year to year, when checking in next year please request a microwave and glassware and we will make sure they are placed in your room. Thank you for your high praises and much more than that, thank you for being our guests. Hratch Basmadjian General...

Springfield, Illinois
Reviewed 1 July 2015

New or newly remodeled, very clean and contemporary. Benign so restaurant is attached and convenient. Room was spacious, clean and bed was comfortable. Only downside was the water in shower wasn't very hot, it definitely wasn't cold, just not as hot as I'd like. Quiet place, convenient location, well lit parking lot, friendly staff

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Helpful?
Thank Holly K
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. Since our renovation was completed, we have been experiencing some bad cold and hot water shut off valves and have been replacing them as we discover the problem valves. Our sincere apology for the problem and assure you that it was corrected. Thank you for your generous comments about our hotel and many more thanks...

Troy, Michigan
Reviewed 30 June 2015

Had an opportunity to take the family to Elgin Illinois recently for a family affair. Searched various area hotels and found the best price and quality to be the Holiday Inn / Elgin on Airport Road. The location is terrific and easy access is gained to the I-90 tollway (yet far enough away that road noise is non-existent) We were...

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Helpful?
Thank Dan R
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are very pleased that you discovered us and more so that we were able to deliver on our promises of an excellent hotel for a family getaway. We loved serving you and want to thank you again for being our guests. Hratch Basmadjian General Manager

Auckland, New Zealand
Reviewed 18 June 2015

Nice hotel, nothing too out of the ordinary. My room was very spacious and had all the amenities. No glass cups though, only plastic ones which was interesting. The staff at the restaurant attached to the hotel were super friendly.

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Helpful?
Thank timmayyyynz
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We loved having you as our guest and we are very pleased that you enjoyed your stay in Elgin. Our renovated Bennigan's Restaurant has become a favorite with our hotel guests and it offers an excellent menu choices for casual dining. Again, many thanks for being our guest. Hratch Basmadjian General Manager

Topanga, California
Reviewed 27 May 2015 via mobile

Stayed 4 days for a Hindu wedding and it was the perfect hotel for a wedding celebration. The ambiance, the service, the food, the gym, the pool, the bar. Its cleanliness and beautiful decor. The availability of transportation for the guests to town and back. And the price was very reasonable.

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Helpful?
Thank Frank A
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. With 243 renovated rooms and suites, we have been able to take care of all group requests for weddings, reunions and sporting events. We are pleased that you enjoyed your experience at our hotel. Thank you for being our guest. Hratch Basmadjian General Manager

Indianapolis
Reviewed 27 May 2015

Very family friendly. Very clean. The hours of the pool were great. We were able to get a swim in early before we left for the days activities. The restaurant menu had generous number of meals to select from. The staff was very courteous, friendly and accommodating. It was a super stay and I am so glad we made this...

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Helpful?
Thank Helen H
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We also enjoyed having you and your family as our guests and are looking forward to serving you again on a future visit. Hratch Basmadjian General Manager

Cleveland, Ohio
Reviewed 13 May 2015 via mobile

I stay at a lot of Holiday Inns. This one is very nice. I was very surprised with my room of how big it was. A full bar area dinner table separate bedroom that's closed off by doors a couple TVs and the bathroom is very nice as well. The staff is very nice and there is also a Bennigans...

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Helpful?
1Thank tomh099
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We loved having you as our guest and are very much looking forward to taking care of you on a future visit. Hratch Basmadjian General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the newly renovated Holiday Inn Elgin Hotel & Suites Chicago Northwest perfectly located between Hoffman Estates, West Dundee, Barrington, Rockford and Huntley. Whether visiting Bystronic, SKF, Siemens, Judson University, Renishaw, Verizon, or General Electric our location directly off of I-90 and only 19 miles west of O'Hare International Airport makes us the ideal location. During your stay enjoy the many attractions of downtown Elgin including the Grand Victoria Casino and Hemmens Cultural Center or attend an event at the Sears Centre. The Holiday Inn Elgin Hotel & Suites Chicago Northwest caters to business and leisure travelers with deluxe amenities and services; including complimentary Wi-Fi, HDTVs, microwaves and mini fridges in all guest rooms. We offer several dining options featuring Bennigan's Irish Restaurant and Pub, breakfast in Crystals and room service. Our ballroom accommodates up to 300 guests for dinner, making us the perfect Elgin Wedding Venue. From intimate affairs to grand events, our 10,000 sq. ft. of banquet space can accommodate all of your needs. Our Catering Managers are here to assist with planning your Wedding Reception, Birthday Party, Reunion or Quinceanera. Our Sales staff is here to assist with any guest room block needs for offsite wedding receptions, reunions and sport groups. Your guests can enjoy the largest indoor pool in the area featuring an oversized hot tub. ... more   less 

Additional Information about Holiday Inn Hotel and Suites Chicago Northwest

Address: 495 Airport Rd, Elgin, IL 60123-9356
Region: United States > Illinois > Elgin
Price Range: $135 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel and Suites Chicago Northwest 3*
Number of rooms: 243
Reservation Options:
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Also Known As:
Holiday Inn Elgin
Holiday Inn Chicago Northwest
Elgin Holiday Inn
Holiday Inn Hotel And Suites Chicago Northwest Elgin, Illinois
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel and Suites Chicago Northwest staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Hotel and Suites Chicago Northwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great hotel, very reasonable. Nice pool for families. Restaurant on-site.”
 of 5 bubbles Traebru, 14 Feb 2017 | Read review
“Close to the Grand Victoria Casino.”
 of 5 bubbles 166stanleys, 14 Feb 2017 | Read review
“Book early its very popular with wedding and other meetings.”
 of 5 bubbles bugsysbaits, 4 Feb 2017 | Read review
“My room overlooked a roof to a different part of the property so not much of a view”
 of 5 bubbles MarkS874, 26 Oct 2016 | Read review
“7th foor was quiet and a great nights sleep”
 of 5 bubbles Montie1711, 16 Oct 2016 | Read review
5 of 5