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07/05/2017 08/05/2017
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    Candlewood Suites Elgin - Northwest Chicago

    1780 Capital Street, Elgin, IL 60124
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    USD 95*
    USD 95*
    USD 95*
    Traveller (6)
    Room & Suite (12)
    Hotel & Grounds (12)
    Country Inn & Suites By Carlson, Elgin
    258 reviews
    #1 of 8 hotels in Elgin
     
    Comfort Suites Elgin
    101 reviews
    #4 of 8 hotels in Elgin
     
    Holiday Inn Hotel and Suites Chicago Northwest
    201 reviews
    #3 of 8 hotels in Elgin
     
    Hampton Inn Chicago/Elgin
    357 reviews
    #2 of 8 hotels in Elgin
     
    Overview

    • Excellent37%
    • Very good24%
    • Average15%
    • Poor3%
    • Terrible18%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Candlewood Suites Elgin - Northwest Chicago
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    Country Inn & Suites By Carlson, Elgin
    258 reviews
    #1 of 8 hotels in Elgin
     
    Comfort Suites Elgin
    101 reviews
    #4 of 8 hotels in Elgin
     
    Holiday Inn Hotel and Suites Chicago Northwest
    201 reviews
    #3 of 8 hotels in Elgin
     
    Hampton Inn Chicago/Elgin
    357 reviews
    #2 of 8 hotels in Elgin
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Traveller rating
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    Reviewed 2 weeks ago

    We experienced damage to our residence so we were required to move to a hotel while the house was being restored. We reserved the one-bedroom suite. Bedroom was roomy with a desk. Bathroom was also roomy but shy on storage space. Kitchenette with full-size refrigerator,...More

    Helpful?
    Response from IHGService, Guest Relations Manager at Candlewood Suites Elgin - Northwest Chicago

    Hello Shirley P, I am sorry to hear about what happened to your home. It's good to know that you chose the Candlewood Suites Elgin NW-Chicago, IL for your extended stay needs. I'm pleased that the functional kitchenette served its purpose and that you were...More

    A TripAdvisor Member
    1 review
    Reviewed 3 weeks ago via mobile

    Worst management i have seen in my life so far. We have 9 rooms booked with confirmation and when we get there they ware sold out and no one helping us. Owner was rude he hang up phone on me. Then will call ihg and...More

    Helpful?
    Response from IHGService, Guest Relations Manager at Candlewood Suites Elgin - Northwest Chicago

    Dear Valued Guest, Thank you for taking the time to write a review about your stay with us. I appreciate you considering our hotel for your multiple rooms. On the other hand, I would like to sincerely apologize for not living up to your expectations...More

    Reviewed 3 weeks ago via mobile

    We have booked 9 rooms. We came form Cincinnati for tournament. Confirmation number # 61876534. My friend spoke with owner and he was rude like hell. When we arrived they said they overbooked the hotel. Importantatly he was not helping to find out any other...More

    Helpful?1  
    Response from IHGService, Guest Relations Manager at Candlewood Suites Elgin - Northwest Chicago

    Dear tarumathu1, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the issues you had with your reservation. Reviews like yours are very valuable as they enable us to target areas we need...More

    Reviewed 3 weeks ago via mobile

    We booked 10 rooms at this hotel as we were 19 people coming from Cincinnati Ohio, we we got arrived at hotel they say they are over booked, owner was back side didn't want to come help us up at front, now he just told...More

    Helpful?
    Response from IHGService, Guest Relations Manager at Candlewood Suites Elgin - Northwest Chicago

    Dear Miteshkumar P, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like...More

    Reviewed 28 February 2017

    noisy room near front lobby. housekeeping ok, but only once a week. Furnishings and services were marginal compared to other long stay hotels. The remote controls did not work in any of the guest rooms!!! Manager/owner? (middle-aged Indian man) was quite rude about it and...More

    Helpful?
    Response from IHGService, Guest Relations Manager at Candlewood Suites Elgin - Northwest Chicago

    Dear sweaterhead, Thank you very much for taking the time to share your comments online. Please accept our deepest apology for the unexpected experience you had with the service you received from one of the members of our management team. We also apologize for the...More

    Country Inn & Suites By Carlson, Elgin
    258 reviews
    #1 of 8 hotels in Elgin
     
    Comfort Suites Elgin
    101 reviews
    #4 of 8 hotels in Elgin
     
    Holiday Inn Hotel and Suites Chicago Northwest
    201 reviews
    #3 of 8 hotels in Elgin
     
    Hampton Inn Chicago/Elgin
    357 reviews
    #2 of 8 hotels in Elgin
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    Details
    • Price range
    • USD 85 - USD 125 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (6)
    Room & Suite (12)
    Hotel & Grounds (12)
    Bathroom (1)
    Nearby
    Nearby Hotels
    Comfort Suites Elgin
    101 reviews
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    Holiday Inn Hotel and Suites Chicago Northwest
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    Country Inn & Suites By Carlson, Elgin
    258 reviews
    .67 km away
     
    Quality Inn
    98 reviews
    4.13 km away
     
    Nearby Restaurants
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    Jimmy's Charhouse
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    .59 km away
    Nearby Attractions
    Underground Retrocade
    10 reviews
    5.47 km away
    Gail Borden Public Library
    79 reviews
    6.09 km away
    Santa's Village Azoosment Park
    164 reviews
    6.75 km away
    Spa Bleu
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    5.44 km away
    Questions & AnswersAsk a question
    Rebecca J
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    Room Tips
    "If you are traveling with a pet rooms on the ends offer great access for where you can take your pet out to..."
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    "Book a different hotel, Marriot's are always nice."
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    "Call the hotel directly, they have discounts that are not online."
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    "For added security, I would recommend ladies request the top floor, since the windows open."
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